Job Analysis for Salesperson at Interclean
At Interclean, our people give us our major competitive advantage(http://tegacaysc.areaguides.net). Our employees are a vital part of an organization that is continuously growing (http://tegacaysc.areaguides.net). For the company to keep growing it is important that a job analysis be conducted to have the opportunity to make sure employees are in the jobs that fit them best, and if not to put them where they are best suited. Job performance and the interview method determined this job analysis. These two approaches were used to determine the primary functions of the job description for the sales force. The interview process is a very important part of the analysis due to the information that is provided by the employee. The type of information usually given in an interview from the employee is how productive the employee is, what type of personality they have and if they will be a team player. Through interview process the requirements for the job performance is built. The job performance method is an essential part of the analysis. It helps provide insight to the training that is needed and the development of tests for each employee.
Job Duties and Specifications
-Bachelor’s Degree required
-Customer Service skills necessary
-Must be knowledgeable in company products and services and must be able to understand client needs relating to the business.
-Leadership and Communication skills
-Achieve goals set by management.
-Organizational skills to achieve goals that are set forth each month
-Must be a team player
-Generate leads and thorough follow up
-Willing to educate self on competition to maintain competitive edge
-Time management skills
-Manage multiple clients
-Must know Powerpoint, Excel, spreadsheets, databases, word processing applications, and Office integration software
Development Plan for Sales Force
Talent Inventory
Employee Name and Current Position-Janet Durham,VP of Human Resources(Interclean) Prior Experience (Internal) 15 years in positions in sales and human resource
Prior Experience (External) Unknown
Strengths pragmatic and interested in using technology
Weakness loyal to long time employees and is a defender of status quo
Employee Name and Current Position-Tom Jennings, VP of Marketing (Interclean)
Prior Experience (Internal) 1 year as VP of Marketing
Prior Experience (External) Unknown
Strengths strategic system planning
Weakness lacks patience
Employee Name and Current Position-Sam Waters, Chief of Compliance (Interclean)
Prior Experience (Internal) 2 years a Chief of Compliance
Prior Experience (External) Unknown
As the salespeople’s immediate supervisor, it is the primary responsibility of the manager to provide proper training to enhance the salespersons’ effectiveness and improve their skills. Given the importance of having a productive and enthusiastic sales team, the manager needs to develop and manage effective reward and compensation packages to ensure a highly motivated and satisfied sales force. Sales managers also ensure that the company 's standards of professionalism, image, and branding are consistent with the sales team’s interaction with company customers. The manager 's presence also makes customers feel valued as well as provide credibility on behalf of the company (Pilling, Donthu, & Henson,
Provide high level support to CSCs and predominantly with the Management Team and Manager Client Services.
help that customer find the product or service that caters to their needs and wants. Along with that,
Highly organised with excellent time management skills, meeting tight and competing deadlines consistently. Capacity to initiate and develop new ideas, with the ability to uncover more efficient and effective processes. Committed to undertaking further training, with the ability to acquire new skills quickly and
The primary reason an organization will perform a job analysis is to ensure the selection procedures they use to choose between job applicants are valid and defensible per (AUTOGOJA, n.d.), in addition to the following: Workforce planning -An effective job analysis can work in tandem with an organization’s future-casting. By identifying the duties and KSAPCs for various job titles, HR professionals can match the needs of their organization with the talent of their current and future workforce. Succession planning - A strategy of workforce planning, HR professionals can use job analysis results to help fill key roles within their organization, now and in the future. Training - By basing training procedures on the findings of a job analysis,
Our Session Long Project (SLP) for Module 1 transforms the evaluation essay into a job evaluation. The type of job evaluation used in this SLP identifies the responsibilities of the job and bases the individual’s performance on these responsibilities. What does this mean to the employee; it means that if they understand the responsibilities of their job they are better able to perform it to the satisfaction of the evaluator. However employees who are not informed of their responsibilities can invalidate your evaluation process very quickly and wreck havoc in any organization.
The employment interview has been the key element used for determining a candidates’ worthiness in filling an open position. Organizations rely on employment interviews as a way to predict the future job performance and work-related personality traits of interviewees. Over the years validity of the employment interview has been under scrutiny, so it is no wonder that is has been the topic of many research papers. The definition of the employment interview is “a personally interactive process of one or more people asking questions orally to another person and evaluating the answers for the purpose of determining the qualifications of that person in order to make employment decisions” (Levashina, Hartwell, Morgeson, and Campion 2013, p. 243).
I have the training and experience needed to analyze your company’s objectives and specific needs to help establish the guidelines and requirements needed for recruiting
Firstly, Job Analysis selecting a suitable job analysis method depends on the structure of the organization, hierarchical levels, nature of job and responsibilities and duties involved in it. It involves collecting and recording job information, checking the job information accuracy using this information to determine their skills and abilities (Hrwale, 2011). The job description is basically an outline of how
An innovative action-oriented senior executive with market expertise than spans over 15 years, and the commercial drive and presence needed to shape divisions and teams to meet ever pressing market commitments. Keen interest in technology with the ability to drive new products to market whilst protecting and growing market share. Proven track record of driving profitable sales growth, managing service improvement and developing and growing customer loyalty, across both public and private sectors. Skilled change agent with a high level of personal and business integrity. Able to build leading high performing, engaged and results driven teams.
In her current position, she is responsible for six RN’s, three licensed practical nurses (LPN), five CNA’s and two support staff members. They are currently looking to add several more positions to the payroll. Martinez joined this agency two...
Effective performance is a function of determining the outcome of knowledge and skills acquired by a person. It often comes from some form of learning, education, training or development. In application to the business world, there are certain performance expectations instilled within employees. Effective job performance is vital to meet business requirements and maintain competitive advantage in the market. A comprehensive and systematic model is to be used and completed accordingly for effective performance to occur. Needs Analysis is a step that drives evaluation of needs in an organization as it identifies the differences between what is and what is to be designed to improved performance. It makes judgements whether such activities such as training and development is necessary to address. Although needs analysis provides what is compulsory to better performance it can be detriment to the organization if the information and actions are dealt with carelessly. It is important that the needs analysis requirements must be satisfied because this ...
It represents the Strategic human resource management (SHRM) core function like “work analysis, Job design and job analysis” defines its importance in strategies implementation in any organization. This assignment will also discuss the aspect of Human Resource department that why they are giving more edge to other functions like Recruitment and selection, Performance appraisal and Occupational health and safety. This report will also presents the today’s critical business challenges and the with coming new responsibilities for HR and why they have started to give more weightage to Job analysis and design in order to get the better output and efficiency of the organization. Moreover, Human capital is a vital factor for any department in any organization. “Hiring smart” is becoming a fashion trend for companies for their effectiveness, productivity and employee motivation as the more investment will be done in employees by the firms. It continues with the recommendations on the need of analysis and design of work and how to make employees motivated in the company.
Managers should understand an employee’s skills and abilities to make an informed decision on whether or not to hire him. Once hired a manager uses skills and abilities as a deciding factor for an employee’s job placement within the corporation. Secondly, an evaluation of an employee’s personality helps the manager in his leadership approach of that employee. Thirdly, perceptions can be the deciding factor of whether or not a candidate is hired and or promoted. An individual perceived as fitting in may be hired to negotiate business deals. Particularly, if the individual shows a favorable attitude through actions and deeds and has strong values and behaves
Performance is defined as a role of individual ability, skills and effort in a given situation. Performance depends on an individual’s perception, values and attitudes. Job performance is an accomplishment of the specific work related tasks or skills by an employee. Besides, employee behaviour is also necessary for an organization to be smooth, cooperate and communicate well in the organization to achieve gaols. There is some reciprocal relationship between job satisfaction and job performance. Satisfaction can cause performance, performance can cause satisfaction and rewards affect both performance and satisfaction. If employees are satisfied and committed to their job, they are more willing to take additional responsibilities without increasing their salaries. Then, their levels of commitments are high and they are more enjoyable in their work place. When employees are happy, they are more probably to have a positive attitude on life and more enthusiastic and productive. Otherwise, if employees are dissatisfied on their job, they are demotivated and they are not participating in any organizational activities, means lack of commitment.