Job Analysis and Recruitment Techniques

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Job analysis:- job analysis provide a information to company at where which person are fit according his duties. Job analysis helps to solve problem in a organisation according to ability. Then they use the most suitable alternative, which is best for employee and organization. Then they do implement those to staff and make them to follow by the each employee in their organization.
Two purpose of job analysis
1. recruitment and selection: They try to find the people who already have some experience. It points out the educational qualifications, level of experience and technical, physical, emotional and personal skills required to carry out a job in desired fashion. The objective is to fit a right person at a right place.
2. training and development: they put him/her on training in which they learn how to work in organization and what are the aspects from them.
RELEVANT METHODS AND TECHNIQUES
Job analysis focused on the job, on the worker or both
Job oriented- focus on work activities
Worker oriented-focus on traits and talents necessary to perform job
There are some things comes under the worker oriented
Information input, mental processes, work output, relationship and job context.
POSITION DESCRIPITION AND PERSON SPECIFICATION
Assistant manager is a second manager in store who did everything after store manager. Report to store manager of day to day operation. Assist daily stock received and annual takes. Look after all aspects while store manager is away example:- team roaster, cash handling, bank deposits, stock ordering etc. Respond to customer complaints and enquiries . He resolve the customer complaints example:- if any customer get anything wrong or th...

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...ollect about your customers and how you interact with your employees (information products).

Evaluate the training:- Assessment of each employee's skills and skill levels. This can be simply done by watching employees interact with customers, and provide them with a service level to achieve. Some employees will naturally salespersons and skills, with very little effort and your customer sales. Before it becomes difficult to control, others are good at problem-solving abilities or pre-emptive problem solving, they can recognize when a customer is unhappy or unfulfilled and handled the situation.Study your employees, to find out which has the best skill set for a specific customer service needs, establish harmonious relationships and up-sell, and so on. Regular meetings, and make every employee to demonstrate and explain how they carry out their specific skill set.

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