By: Masoud. Noordeh
In today’s dynamic business environment, Knowledge management systems facilitate organizational learning and knowledge creation. They are designed to provide rapid feedback to knowledge workers and significantly improve business performance. This paper examines the concept of knowledge management metric from the view point of Paul Strassmann.
Keywords: Knowledge, Performance Management Metric, Knowledge Management.
Knowledge management has become one of the major performance management and companies have embraced the concept and invested in systems, people, and information technologies to this purpose. On the other hand, there has been the pressure to move away from the traditional performance management metrics which are considered to be ‘backward looking accounting based performance measurement systems’ that only focuses on traditional cost accounting (Bourne et al. 2000).
Knowledge management has been introduced by Strassmann (1999), Drucker (1995), and others as an important metric for measuring performance. According to Knapp (1998), Knowledge management transfers intellectual capital to value processes such as knowledge creation, innovation, and knowledge acquisition, organization, application, sharing, and replenishment. In addition, knowledge management should specify knowledge management as the movement to reproduce the information environment known to be conducive to successful R&D, rich, deep, and open communication and information access and deploy it broadly across the organization (Koenig, 2012).
To many companies today, lasting competitive advantage can only be theirs if they become knowledge creating companies o...
... middle of paper ...
...ce on System Science. Retrieved on 3/1/2014 from http://www.computer.org/csdl/proceedings/hicss/2002/1435/08/14350243.pdf
Knapp, E. (1998). Knowledge Management. Business and economic review, 44 (4), July- September 1998.
Koenig, M.D.(2012). What is KM? Knowledge Management Explained. Retrieved on 3/2/2014 from http://www.kmworld.com/articles/editorial/what-is- ...
O’Brien, J. A.(2004). Management information systems: Managing information technology in the business enterprise (6th Ed). New York, NY: The McGraw- Hill Companies, Inc.
Stewart, T.A. (2001). The wealth of knowledge: Intellectual capital and the twenty first century organization. New York, NY: Double day/ currency.
Strassmann, P. (1999). Measuring and Managing Knowledge Capital. Report on knowledge, technology and performance. Retrieved on 3/1/2014 from http://www.strassmann.com/pubs/measuring-kc/
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- HYPOTHESIS: If I use the Metric Measurement and become more familiar with it, then I will be able to convert other measurements and learn to use it and understand it better since other countries used the Metric Measurement. MATERIALS: Small ruler, key, paper clip, thumb, meter stick, balance scale, wooden block, stone, Millimeter ruler, 50ml graduated cylinder, test tube, water, and eyedropper. PROCEDURE: A. Measuring Length 1. Measure objects in cm and convert that measurement into mm and m. 2. Turn the meter stick over, and observe the metric subdivisions.... [tags: Metric System, ]
592 words (1.7 pages)
- Importance of Performance Metric for IT Governance: The organization order may deliver good governance, which is capable to add true value to the projects. The metric may have performance with a well-defined management with the means of success to determine the areas to focus on the effectiveness improvement. The carrying out of the metric include the improvement of the quality of IT services, reduction of risks in IT, reduce the cost of delivery services in IT. They are two types of performance metrics: 1. Development Metrics 2. Services Metrics Development metrics are used to measure the functioning in the maturation of the IT projects.... [tags: investments, stakeholders, projects]
1140 words (3.3 pages)
- Prevalence is an important metric for measuring the success of the NSFAD because none of the outlined goals of the NSFAD was to reduce lifetime prevalence of drug usage, which allows one to characterize this phenomena as a side-effect of the NSFAD. The possible implication of this mixed review of prevalence of drug use among different segments of the Portuguese population is more health-related harm, which is exactly what the NSFAD is aimed at reducing. Of course, this implication depends heavily on the kinds of drugs that are being used by the population, and at what rate.... [tags: Drug addiction, Heroin, Drug, Illegal drug trade]
1185 words (3.4 pages)
- The metric system is the most common system of measurement and nearly every country uses it but one, America. People who needed an easier way to measure things invented this system of measurement long ago. While the metric system was spreading to every country, Britain was using the customary units of measurement to measure things. As the British started colonizing America, the customary system moved with them. Finally, when Britain decided to convert to metric, the newly democratic America established its system of measurement as customary while almost every other country measured in metric.... [tags: measurement, system, customary]
622 words (1.8 pages)
- Introduction to metric conversion formulas: In mathematics, a metric conversion formula is one of the important topics. It is used for calculating purpose of an international decimalized system of measurement. In all over world, metric conversion formulas are the most common system for calculating different types of units. For personal, commercial and scientific purposes, this can be used widely. From the base units of conversions can be derived from larger and smaller units which may be standard set of prefixes in powers of ten.... [tags: Math]
1133 words (3.2 pages)
- America is on the cutting edge of almost everything, except for basic units of measurement. Every nation on earth has adopted the International System of Units, or metric system, as their official system of weights and measures, with the exception of Myanmar, Liberia, and the United States of America (“CIA World Fact Book,” n.d.). Throughout history, the metric system has proven itself as a reliable, and simple to use, decimal based system of measurement. In comparison, the United States customary system is overly complicated and requires extensive conversions to apply.... [tags: Argumentative Essay]
1567 words (4.5 pages)
- The Metric System Unlike Present Day, where most scientific groups and people use the standard unit of measurement; the metric system, there used to be a time when a variety of units of measurement were frequently used throughout the world, some units were also measured using the human body. For example length could be measured in numerous ways such as feet, hands, cubits, palms, rods, furlongs and many more. This creation of multiple varying units created an absence in common measurement standards, leading to a lot of misunderstanding and a significant drop of efficiency in the trade between countries.... [tags: History, Trading, Understanding]
1286 words (3.7 pages)
- A View of the Woods Flannery O'Connor is a very complex writer in terms of her use of symbolism in addition to the elements of the grotesque and blackly humorous. O'Connor’s story, "A View of the Woods," is symbolically complicated. The story focuses on the relationship of Mary Fortune Pitts, a little girl, and her grandfather, Mr Fortune. The story is one of conflict that mounts to tragedy in the end. The conflict is basically between Mary Fortune and her grandfather over the sale of some ground that Mary Fortune finds important for her father's grazing of his cattle and for the view of the woods.... [tags: View of the Woods Essays]
879 words (2.5 pages)
- The Subtle Heroine A Room with a View, by Edward Morgan Forster, presents the story of Lucy Honeychurch, a young woman belonging to English “high society.'; Foster places this young maiden in a state of conflict between the snobbery of her class, the “suitable and traditional'; views and advice offered by various family members and friends, and her true heart’s desire. This conflict “forces Lucy Honeychurch to choose between convention and passion (Bantam Intro-back cover),'; and throws her into a state of internal struggle, as she must sift through the elements of her “social conditioning'; and discern them from her true emotions and desires.... [tags: EM Forster A Room With A View]
498 words (1.4 pages)
- A View from The Bridge Discuss the importance of stage directions in Arthur Millers ‘A View From The Bridge’ and what they reveal about the character of Eddie Carbone. Stage directions are very important in drama and this is evident in Arthur Millers ‘A View From the Bridge’. Stage directions give actors and directors character motivation and this allows actors to create believable characters and explain a characters actions and feelings. They also highlight characters emotions that are indirectly portrayed through stage directions instead of directly through dialogue.... [tags: A View from the Bridge Arthur Miller Essays]
4556 words (13 pages)