Interviewer: What is your position in the factory?
Interviewee: Manager of Production Department.
Interviewer: What is your qualification?
Interviewee: Higher Diploma in Electronic Engineering.
Interviewer: How long have you been working in the field of production?
Interviewee: The total period is 20 years, including 9 years with another industrial institution.
Interviewer: How many workers in production department?
Interviewee: There are about 55 workers. This department is divided to operation section, packaging section and the unit of reporting and following-up the production processes. Although most of them held diplomas or below, they have a very good experience.
Interviewer: Do you think that the number of production staff is sufficient to perform their assigned jobs as required?
Interviewee: For the current conditions, this number is more than what we need because no high skills are needed for this time. Most of the components of the production lines are manually operated. Hence, most of the workers are able to operate the production lines with high efficiency. In addition to that, a good number of them have sufficient experience in this aspect. The workers are familiar with the production component as some of those workers have been worked with the firm for more than 25 years. However, if some improvements would be made on these systems, in this case, I would say that the skills of workers need to be improved so they can deal with the improved production systems. In other words, the staff knowledge regarding operate the improved systems need to be updated. I mean that the workers will be unable to deal with the improved machines and devices if they are not trained well.
Interviewer: Does this mean that the e...
... middle of paper ...
...ewee: Yes, we do have meetings with each other from time to time. For the maintenance department, we share the reports and we do private meetings. These meetings are upon our request or when the maintenance department is asked. In general, there a good cooperation between our department and the maintenance department.
Interviewer: Do you have any comment or addition?
Interviewee: Just I’d like to mention to that the factory is produced about 70% of its total designed capacity which seems good but in fact, it does not. Because there are additional costs to be added when carrying out maintenance to achieve this percentage of production since we adopt an unplanned strategy for maintenance. Therefore, we face unexpected stoppages or breakdowns in the production lines. This is surely uneconomical. Therefore, more attention is needed to improve the strategy of maintenance.
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