From the beginning of the interview, Mr. Jones was visibly agitated, this should have been Mr. Grants first Non-verbal clue that the interview plan set in place may need adjusting. Mr. Grant’s decision to use open-end questions was originally a good choice, it allowed the interviewer to get the information already known to the investigation team, but in the perspective of Mr. Jones. This is helpful because information prudent to the case such as, a slip up of knowing more about the crime, or information about other contributors may occur. Unfortunately, the use of open end questions can further irritate an uncooperative interviewee like Mr. Jones, therefore, Mr. Grant should have reworded his questions to reflect a close end approach, (i.e. is this correct, yes or no? Can you confirm… Yes, or no, did…), by doing so one can reduce resistance, while gathering information. Allowing Mr. Jones to follow up to any question, if need be...
... middle of paper ...
...taff not five. While revealing this evidence, the interviewer, shifted to a new rationalization focused on family, and the cost for an ivy league college. Mr Jones then became less defensive, uncrossing his arms, with a slouched posture. Investigators presented the final rationalization stating “let’s face it you’re overworked, underpaid, and unappreciated, and have a family to provide for” this resulted in Mr. Jones cooperation.
Mr. Jones at 3:45 PM gave a verbal confession that he may have taken part of payroll scheme, additional information was requested, along with a written statement. However, Mr. Jones insisted that any further questioning will be done so under legal counsel. Mr. Jones was then given the opportunity to call for council, the interview ceased until his lawyer Mr. O’Reilly arrived. No written confession was given; legal authorities were contacted.
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