In every organization there are managers at different levels. Front line managers interact every day with employees; leading teams at the deck plate level. Middle managers oversee the front line managers and report to the top managers who are responsible for the overall direction of a company and its future potential. According to Organizational Behavior by Griffin and Moorhead, each level of management requires technical, interpersonal, conceptual, and diagnostic skill. The interesting part is that each level of management is different thus each requiring more emphasis on one skill over another (Griffin-Moorhead p12). While I agree that excellent technical skill is more important at the front line manager level then that of higher management, I have to disagree with the authors that interpersonal skill is less important as you move up the chain. Furthermore, I believe that this skill is unique in itself and should not be in the same category as the others as outlined in out text. Interpersonal skill is the ability to “communicate with, understand, and motivate individuals” and in my opinion is tremendously important if one wants to embrace organizational behavior at any level (Griffin-Moorhead P10). While Conceptual, Diagnostic and technical skill requirements fluctuate at different levels, I believe that interpersonal skill remains consistently important at each level of management. Using Frank Blake, CEO of Home Depot as an example, he demonstrates how interpersonal skill is equally important at the top executive management level and proves that it is a leadership cornerstone of any great manager.
The definition of management is “the ability to get things ...
... middle of paper ...
..., middle and top managers can only benefit from utilizing good interpersonal skills, after all it is what binds everything else together.
Griffin, R., & Moorhead, G. (2010). Organizational Behavior (9th ed.). Mason: South-Western.
Hill, C & McShane, S. (2008). Principles of Management. McGraw-Hill.
Davis Alison, CEO (2010). Employee Morale: Leading from the Ground Up. Communication World, Vol. 27. 22-226. http://egandb.uas.alaska.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=48609142&site=bsi-live
Tobin, R (2010). Frank Blake Home Depots Calmer-in-Chief. Seattle Times.
Business Week Staff. (2008). The Best Managers of 2008. New York City: Bloomberg.
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- Political skill was introduced as a construct roughly three decades ago and yet research on the topic remains less than robust. Broadly, political skill is seen as the ability to evaluate situations and understand others effectively in the work environment. Individuals who are adept at maximizing their political skills also have the ability to influence others in such a way that appears sincere in order to meet an end goal, whether that is personal or professional. Past research has developed four dimensions of political skill: Social astuteness (perceptive observers and discerners of people and situations; self-aware); interpersonal influence (use power and influence over others; flexible a... [tags: Emotional intelligence, Emotion, Learning, Skill]
2003 words (5.7 pages)
- Management and Leadership go directly with each other and they also have their own set of skills in which certain people specialize. Management uses skills such as: making plans and setting the budget, organizing the staff, having control over things, and problem solving. Next, the leaders set direction, align people, motivate them, and inspire them to do the best they can. There are differences in these roles and they each have their own set of skills that will lead to success. Learning these skills will help me succeed in the world.... [tags: Management, Leadership, ManaGeR, Skill]
1287 words (3.7 pages)
- "Leadership is the capacity to translate vision into reality - Warren Bennis" Now-a-days, leaders play a key role not only in the development of any organization but also making the organization to take a successful path. Therefore most of the current researchers are focusing on the traits of the leaders and effective leadership style. There are different opinions and notions on the concepts of leadership and its importance in the real world including: if leaders are born or made, do they have to be virtuous (noble and honorable) and do they need to change according to the situation.... [tags: Leadership, Management]
1569 words (4.5 pages)
- What are your strengths and weaknesses in terms of political skill. How is political skill related to power and empowerment. Is political skill something that should be cultivated. Explain. If you were to develop greater political skill, what would be the most ethical way to go about it. Effective political Skills play a vital role in personal and business manners. My results from the questionnaire revealed that I am relatively strong in Networking Ability -7. In terms of Social Astutenenss-5, I scored rather low.... [tags: leadership analysis]
583 words (1.7 pages)
- 1. Reflect on the possible personal leadership challenges you will face working at the Strategic Leader level and explain your long term leadership development goals that may help you better prepare for those challenges. a. I have never held a position that required me to exercise strategic leadership. My leadership experience has primarily occurred at the tactical level and I have only briefly encountered the operational level. All aspects of strategic leadership will challenge me, in particular the complex, abstract, and ambiguous problem sets that are standard for a strategic leader.... [tags: Leadership, Critical thinking, Decision theory]
1070 words (3.1 pages)
- Team Leadership & Self-Managed Teams The explanation of team leadership states the standards and ideas displayed by a leader. Leading a particular group or team of people who are all working towards the same goal or objective and being able to achieve it. A group of individuals would not be able to work and sync with each other as a team without the proper guidance of a team leader. “In this regard, leadership is a function more than a role, and can refer to both the process of leading and to those entities that do the leading” (Fabe).... [tags: Leadership, Management, Skill, Problem solving]
737 words (2.1 pages)
- Power, Leadership, and Authority Many organization have structures level of leadership. The person in leadership transforms the employees by inspiring them to follow the vision set by the organization. How do great leaders do this. By the use of power and authority. Leaders influence other with use of power. Authority gives the leader the right exert this power. Both leadership and authority is linked to power but in order to operate effectively; the use of power must be understood. Sources of Power Formal Power There are two forms of power; formal and personal.... [tags: Leadership, Management, Skill]
906 words (2.6 pages)
- 1. “All supervisors should be leaders, but not all leaders should be supervisors,” Do you agree or disagree. Support your position. I agree with this statement because leadership in an organization is essential to its survival. On the other hand, supervisors also play a critical role in large establishments, but leaders and supervisors are not essentially one and the same. Both leaders and supervisors have some mutual aspects, but they also can be different significantly in some different ways as well.... [tags: Leadership, Management, Skill]
886 words (2.5 pages)
- When an organization, business, or agency fails to achieve their set objectives poor leadership is regularly scrutinized as the leading cause of inefficiency. In many respects this holds true because of the countless skills need to successfully lead in both public and private enterprise. Although there are similarities between both public and private management, public servants are held directly accountable to their customers/citizens. In light of this, leadership skills within the public sector are essentials in providing its customers with public goods.... [tags: Leadership ]
1018 words (2.9 pages)
- Introduction According to Northouse (2009), leadership is a concept of multi-dimensional facets inclusive of skill, ability, inherent qualities, behaviors, and relationships. All or some of these dimensions may be observed in an individual that possesses leadership potential in different combinations and can be recognized when intent to make a change in an organization is for the greater good (2009). Even with good intentions and desires for positive changes, pathways to leadership can be locked with long periods of time and laborious experiences.... [tags: Synergistic Leadership Theory]
1564 words (4.5 pages)