Internal Communication Methods at Miami Memorial Hospital

As the new internal communication person at Miami Memorial Hospital I have several important responsibilities. Employees satisfaction and motivation in the work environment is a critical part of a successful hospital. “Good internal communications will only come about through an investment of time and money.” ("Improving your internal," ) With new employees and administrator into the hospital it creates communication problems. My position requires me to provide “clarity on the roles and responsibilities of staff at different levels, are crucial to the success (or failure)” ("8 assuring effective communications," 2013) This helps me to deal with problems on timely and efficient manner. There are many ways of approaching this situation using internal communication methods.

First of all, the situation is very complicated due to the magnitude of the problem it involves all employees in the company. On receiving the information first thing to do is talk to managers. I would set up meetings one on one with the managers to acquire the overall details and to see were to move from there. Understanding all the details is vital to put a plan together to fix the problem. After, I collect all the information from the managers I will separate the information into different sections to help me when I create my plan of attack. Once I have separated the information I would hold a meeting with the administration heads. Explaining the details to the administrators, and informing them on how I plan extract information from the employees. This being said how to go about talking to the employees is much more than holding meetings. Due to the employees being in fear of losing there jobs, because of all the employees that have been fir...

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... the best quality decisions about the business” ("Improving your internal," ) Dr. Smith will send memos to department heads to coordinate one on one, on a weekly basis to make sure goals are being meet each week. If there are any problems he would follow up with emails to department heads with further information. Department managers must keep in constant communication with staff through emails and phone calls if necessary, to be able to fix problems and to help evert a bigger situation. “Interdepartmental coordination: individual departments need to communicate with each other so that interrelated functions work smoothly together” ("Improving your internal," ) Once all meetings have taken place, my job would be to analyze the information and make a report. With the report ready, I would step up a meeting with Dr. Smith to express concerns and new strategies.