One of the first things Williams noticed in the store was the workers themselves and the genders and races of people and the hierarchy of positions in both stores. In both toy stores, they had directors at the top, then management, supervisors, the associates, security, and cleaning crew. In Toy Warehouse, the directors and management were all white males except for Olive an African-American women, and the associates were both men and women, all of different races. The men mainly worked in the backroom and the women were the cashiers. The security officers at Toy Warehouse black men and the c...
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...earned about people where I had worked.
According to Williams, a renewed commitment to the values of the citizen consumer is necessary to bring about changes in the retail industry. She said that the political economy of shopping must change and that the retail industry must be reined in by new legislation mandating worker rights to living wages, health care, and equal opportunities. I think that what she says is true. The whole retail system need revamped to take in the consideration of the workers, and until the consumers start to realize this and demand changes, nothing will change.
I learned a lot from this book. I learned a lot about why some stores are structured the way they are and how race, class, and gender are deeply imbedded in everything in the world and in everything we do. There is nothing we do that does not involve at least one of these aspects.
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