Infosys Consulting

Infosys Consulting

Length: 1150 words (3.3 double-spaced pages)

Rating: Excellent

Open Document

Essay Preview

More ↓
Infosys Consulting Case Analysis

The market for IT industry was huge and expanding at a fast pace. However the market leaders were Accenture and IBM which had a negligent market share and rest was captured by small enterprises. Indian companies also ventured in the industry and due to their competition, IT multinational giants had to increase their base in India. Due to high opportunities, attrition rate was also high in this industry. As a result Indian companies like Wipro, Infosys increased their base level salaries. During this phase, Indian economy was transforming towards an era of information and knowledge. This can be seen from the fact that contribution of services towards the economy’s GDP was higher than 18% in 2001 as against in 1980. No other industry had done better standing against global competition. The annual exports had always been over 50% over a decade. U.S.A. share represents highest with 61% and about a third of Fortune 500 companies outsource their software work to India. To foster development, Indian government has taken a number of steps like liberalization of policies and providing necessary capital and infrastructure to foster growth. Thus Indian environment has been conducive for growth. (Ref: Indian Competitor analysis- The market for IT industry was fairly competitive with IBM and Accenture as global leaders and rest of the market was pretty diffused. IBM and Accenture had strong brand and a global presence with a large customer base. They also offered panoply of services viz. technology implementation, business consulting, offshore services, customer relationship management etc. Both offered breadth and depth of services. IT market in India offered technical and business consulting with Tata Consultancy Services which was the market leader in IT exports and Wipro Technologies and Infosys being other major market players. TCS offered consultancy services, IT services, asset based solution etc. Wipro was third largest IT provider with service offerings in IT consulting, software solutions, BPO etc. Both had a strong global presence. Intensity of Rivalry: Rivalry amongst competitors was pretty intense as can be seen the Indian competition caused IBM to increase their presence in India. However leaders like IBM and Accenture had a wide range of service offerings so competition was only amongst few sectors. Rivalry was to hire the top talent as human capital is the most important thing in the IT sector. This is the reason that attrition rate lead to a rise in pay packages.

How to Cite this Page

MLA Citation:
"Infosys Consulting." 19 Jun 2019

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Indian Multinational Company: Infosys the Third Largest Indian Multi National Company

- ... When the dream comes to reality, the employee looks out for the basic needs and trashes the whole luxury facilities. Many ” Infoscians” (Infosys employee) are happy with the work culture and core values in the organization but the attrition continues. Every annual survey fails to restructure the same problem that is being raised by the employee in consecutive years, which was not heard by the managers and top leaders as they continue with their old fashioned management mantras. And it is the actual reason of junior-mid level exits – The compensation plan, the Basic pay....   [tags: business, information technology]

Research Papers
1370 words (3.9 pages)

Personal Statement : My First Computer Program Essay

- I wrote my first computer program when I was 14, it was a budgeting tool that I had written in “C” language for my mother to log in her daily expenses. My interest in computers led me to an undergraduate degree in engineering focusing on computer science. I worked 4 years of my career in web-development specializing in intranet portals and applications. The tools that I created were used to make business decisions, this got me interested in the functional aspect of business, and I was drawn to the increased responsibility and direct involvement in the decision making process that a management role offers....   [tags: Management consulting, Management, Computer]

Research Papers
730 words (2.1 pages)

Benefits Of A Single Management Consulting Position Essays

- Your resume is effective if it creates an impact on management consulting recruiters within less than a minute. To go in this direction, ensure that it emphasizes your strengths, it contains no errors and it is written in a well-customized manner. If you, unfortunately, swerve to the wrong direction, you might commit any of the common mistakes of applicants. Mistake 1: Providing Irrelevant Details Brevity, not length, is the main principle to be followed when writing a resume. A long list of information doesn 't necessarily mean you are better than other applicants....   [tags: Management consulting, Management, Consultant]

Research Papers
751 words (2.1 pages)

Introduction and Overview of Infosys Essay

- Introduction and Overview of Infosys. Infosys was founded in 1981 by Narayana Murthy and his six colleagues, they shared a vision of providing “a fair deal to the stakeholders: shareholders, employees and customers alike” (Evans & Barsoux, 2002, p.61). Infosys’ vision was to regain the top position for the Best Employee and Best Performer Company by 2007 (Delong, 2006). The head of HR leadership Hema Ravichander recognized that Infosys had some HR problems: From 1981-1991, Infosys had only one client and the organization was almost dissolved because of the bureaucratic and regulated Indian environment....   [tags: Business Analysis]

Research Papers
1152 words (3.3 pages)

Essay on Standard Operating Procedure ( Sop ) For Infosys Company

- Standard Operating Procedure (SOP) for Infosys Company Marketing Department: 1. Focusing on the Customer 2. Monitoring the Competition in the world 3. Try to Own the Brand 4. Find and try to direct Outside Vendors 5. Create new ideas 6. Communicate Internally and Externally 7. Manage the Budget 8. Understand about the ROI 9. Set the Strategy, Execute and Plan the Attack Standard Operating Procedures Marketing Department Internal/External Communication with Collaboration Application 1....   [tags: Human resources, Human resource management]

Research Papers
977 words (2.8 pages)

Essay on Ethical Dilemma in Consulting

- ... The contents of the individual codes either specify what professional conduct is or they indicate what cannot be considered as professional conduct. However, it is also obvious that professional rules only serve as overall ethical guidelines. The consequence of this is that the professional when practising is exposed to several more specific ethical issues for which there is no explicit or written solution. Whether they deserve it or not, it is notable that consultants and their business morals have been questioned and caricatured....   [tags: moral, conflict, principles]

Research Papers
1416 words (4 pages)

Essay about It Consulting Services

- With so many consulting firms offering services tailored to your business it seems it may take more time to decide on one company than it would for them to formulate a proposal. The decision is difficult because each one promises to devise a strategy that will take your company to the top of whatever industry you are in. These companies promise to save time, money and headaches. And offer services from data storage solutions to virus protection to vow to streamline your infrastructure. Two companies were reviewed for this essay: Accenture and EDUTECH consultations services....   [tags: Information Technology IT]

Free Essays
790 words (2.3 pages)

Business Plan for Progressive Consulting Essay example

- Business Plan for Progressive Consulting 1. 0 Executive Summary Progressive Consulting will be formed as a consulting company specializing in marketing of high technology products in international markets. Its founders are former marketers of consulting services, personal computers, and market research, all in international markets. They are founding Progressive Consulting to formalize the consulting services they offer. 1. 2 Mission Progressive Consulting offers high-tech manufacturers a reliable, high quality alternative to in-house resources for business development, market development, and channel development on an international scale....   [tags: GCSE Business Marketing Coursework]

Research Papers
3734 words (10.7 pages)

Business Plan for Progressive Consulting Essays

- Business Plan for Progressive Consulting What follows is a complete business plan for a hypothetical company. Please copy or save to your disk and use as an example in developing your own business plan. If you would like to read a series of articles jump to Web Marketing . For additional business aids click on The Practical Tools of Consulting 1. 0 Executive Summary Progressive Consulting will be formed as a consulting company specializing in marketing of high technology products in international markets....   [tags: Marketing Technology International Markets Essays]

Research Papers
3860 words (11 pages)

Management Consulting Essay

- About Cap Gemini Ernst & Young The Cap Gemini Ernst & Young Group is one of the world leaders in management consulting and IT services, dedicated to helping its client companies to develop and transform their organizations at every step of the value chain. Early 2002, the organization employed more than 56,500 people throughout Europe, North America and the Asia-Pacific region and the Group reported 2001 revenues of 8.4 billion euros. The Group offers its local and international clients, in more than 30 countries, services in: · management and technology consulting; · systems transformation; · systems management (outsourcing); · local professional services (Soget...   [tags: essays research papers]

Research Papers
1630 words (4.7 pages)

Strategy- Business Model: ICI delivered a 1-1-3 model. This provided ICI resource, an Infosys resource and 3 Offshore Infosys resources. This model had an advantage over competitors like IBM and Accenture who had no resources offshore. The model provided some salient advantages as follows: Shortening Life Cycle: The firm adopted a different approach toward analyzing the business. ICI studied the processes rather than the functional divisions. The horizontal approach identified the inefficiencies in a much better way. The organization of process was then ranked on a scale of 0 to 5. The onsite and offsite consultants worked on a 24 hour basis due to global time difference and as a result shortened life cycle to half the time as required by competitors. This was crucial for technological firms who raced for bringing new products into market. Cost Savings: The model was devised in such a way that it charged a blended price to the clients which was way below the market price charged by IBM, Accenture. The model would even take time to replicate as it needed competitors to build offshore units and take advantage of cost savings. ICI also decided to drop prices once the brand is established. This would further make competitors worse off and harder to sustain. Delivering Measurable Benefits: Internal analysis ICI functioned as an independent organization and was granted liberty to create its own culture. The team created a unique culture based on Infosys principles which represented open and transparent culture. The team wanted more people representing local tastes. Also unlike typical software companies nobody sat idle in ICI. They followed a database in which employee skill set was entered and project manager recruited the right employees suitable for their projects. Promotions were also done transparently with employees nominated the senior positions. People were also allowed to block some times during their working schedule. (Diagram taken from Competing for advantage by Hoskisson, Hitt and Ireland) Company resources: Capabilities: ICI had the capability to deliver business solutions and IT consulting by integrating with Infosys Technologies. ICI could leverage Infosys reach to target global markets. By delivering measurable benefits, it created a win-win situation for client as well as company. Core Competencies: The foremost core competency ICI has is the Global Delivery Model. This delivered measurable benefits saving time as well as costs. Also the competency was sustainable for at least 3-4 years as competitors would have to build an offshore capability and downsize present onshore resources. This is giving the company competitive advantage against competition. *Forging ahead (Updates)*: Analyzing Infosys Technologies Limited, the revenues have increased over the past year by almost 33% in spite of the current downturn in all sectors of economy. Net profits also rose by almost 26%. Dividend paid out had also increased by 66% over past year. During the year ended 2008, the company has invested an aggregate investment of $ 45 million in ICI. Infosys’ 5 year revenue and profit CAGR: Infosys also leads in Corporate Governance. The company has created Infosys foundation in state of Karnataka which operates in health care, social rehabilitation, rural uplift, education etc. The company has almost 100 Fortune 500 companies with 90% of repeat business. Though Infosys stock has plunged over some time, however we can reason that with current financial turmoil and recession. However analysts are positive of returns that the company would generate over long term perspective. (Ref: and, Conclusion and Recommendations: ICI has no doubt created a unique model for delivering business consulting solutions. The company is also creating value by leveraging its core competencies. The company delivers measurable benefits at a blended rate which is less than core competitors and also assures quality consulting. However in the era of competition, it is difficult to sustain any one competitive advantage. The company may be able to deliver much faster results by applying the Learning Curve rule. However the power of global leaders like IBM and Accenture should not be underestimated. They would replicate the model in matter of time. ICI should focus on creating brand value and goodwill as its parent company Infosys Technologies has created. Also as the industry is based on human capital, it should also keep a tab on attrition rate as an outflow of intelligence would lead to competitor’s benefit. (References: Stanford case by Anisha Capur, Business Outlook,,
Return to