Information Systems Planning in WEB 2.0, a new model approach
Keywords:
Planning, WEB 2.0, information effects, ecosystem, interdependency, prioritization, critical needs,
critical capabilities
1. EXECUTIVE SUMMARY
Since the beginning of the 90’s, organizations had been growing in a rapid way, becoming each more
difficult to manage. The organization business cycle changed from 7 years in 1970-1980 to 12-18
months in the 90’s, and is even shorter nowadays. This change, transformed the organization world
in a new and complex reality.
To be able to deal with this reality, organizations put a big pressure in the information access and
information became the organization most valuable asset. But this asset, information object, as
some main characteristics: exists in larges quantities, as many different ways, is very volatile, must
have confidentially, must have integrity, must have availability, in resume, can be very difficult to
handle.
It’s clear that managing this information reality is only possible with the adoption of information
technologies and planning that adoption is a central need in order to get the correct solution for the
problem.
1.1. Background
Many studies mention that planning information systems is the major challenge for information
systems managers (Hsu, 1995) and the organization information reality confirms that.
Planning can be defined as “the activity in organizations life where is defined the future wanted
for the information system and the way how this system should be supported by the
information and communications technologies in order to achieve that support”(Amaral, 1994).
Actual information systems planning deals with impact and alignment trying to change organizations
with the use of technology, with impact planning or changing business, with alignment planning.
1.2. Alternatives
But now, WEB 2.0 (Reilly, 2005) puts the power of information in the user hands, user that
collaborates, puts contacts information on-line and even organization private information, in order
to produce knowledge in collaborative networks in many different ways or for simple information
sharing.
If organizations want to survive they should be able to use this, a “wikinomic” organization is
needed (Tapscott, 2007), and this organization wants to give that user a part of the organization
information.
1.3. Conclusions
But the way organizations do business demands that in this new business reality, information
security must be guaranteed.
In this reality, information system planning must integrate collaboration and security, creating an
information ecosystem, is this new way of planning that is presented here. The information
nowadays is an asset, this asset as some fundamental characteristics that information planning need
to deal.
2. COLLABORATION
Collaboration is really changing everything. Collaboration groups the tree first characteristics of
information asset, large, different and volatile.
Due to these characteristics, collaboration is the drive for rapid information change and knowledge
Bolman, L. G., & Deal, T. E. (2013). Reframing Organizations (5th ed.). San Francisco, CA: Jossey-Bass.
An organization might have a structure in place for change but they must also look at the finances. An organization must have appropriate finances to handle the change and must keep the organization profitable (Nielsen and Abildgaard, 2013). Both finances and the social environment within in an organization are resources that can potentially limit an organization from
Sachs, A. (2010). Management, Plain and Simple. Time, 175(15), Global 4. Retrieved from Academic Search Complete database.
In addition, the organization promotes involvement of nurses in professional organizations and among peers in the community, (ANCC, 2014). “Nurses must have the ability to work with other members of the organization to design organizational models for care delivery that meet patient/customer needs and priorities”, (Yoder-Wise, 2015). At Fort Duncan Regional Medical center the Management Team encourage all members of the team to participate in organizational activities such as, actively participate in organizations activities such as:
If the organization succeeds then the employees also succeeds. Employees must see the bigger picture and must feel that they are part of the organization and not just a one man show.
Planning is a way to respond to the changes occurring in the environment around a person systematically. Planning is an approach towards the problem solving rationally. It can be taken as a remedial tool for creating change in the current situation in systematic and efficient way.
Bolman, L. G., & Deal, T. E. (2008). Reframing organizations. San Francisco: John Wiley & Sons.
Boje, D. M. , Luhman, J. T. , and Cunliffe, A. L. “ A Dialectic Perspective on the Organization
- Williams, L.T, 1997, “Planning and managing the information system - a manager's guide”, Industrial Management & Data Systems Volume 97 Number 5 1997 pp. 187-191
The "pervasive, invasive information infrastructure...is as much a part of our lives as religion was for medieval surfs" (Tetzeli 1994, p. 60). But is it too much? We've all seen the mind-numbing statistics about the exponential growth of information and of technological means of distributing and accessing it. However, some people question whether the problem really is one of overload. One source of the problem is actually the multiplicity of communication channels. Unlike earlier eras, such as when printing presses replaced manuscript copying, new technologies are not replacing older ones but are adding to the host of media choices (Davidson 1996). With these multiple channels the information flow is now simultaneous and multidirectional. However, most traditional information management practices are too linear and specific: they were pipes developed for a stream, not an ocean (Alesandrini 1992). The sheer quantity of information and the speed with which it can be acquired give an illusion of accomplishment (Uline 1996).
Daniel Bell (1973) coined the expression ‘the post-industrial society’. In this society a substantial proportion of the population are employed or involved in the work of information collection and communication. In this sense we can see that information has become a commodity which can have a value and is therefore marketable. It also can be seen as an indispensable component of our social fabric.
Planning is the process of finding out and establishing strategies for achieving the organization’s objectives, and developing plans on how to accomplish them, and then finally, coordinate the work.
“Planning: is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals” (Bateman & Snell, 2004, p. 16).
Planning can be used to help the organization map out a way to efficiently achieve their goals. The beginning of the planning process should include analyzing of the current situation. From this information the company can determine the goals and start to outline the steps that need to be taken to ensure that the goal will be met. Other planning activities that should be completed are determining the company’s objectives and were they want to be in the future. This will help them to choose their business objectives and strategies. In addition, the company should look at the resources that they have available and determine if they are sufficient to achieve the organizations goals.
... is the most conscious choice and necessary as the organization will face different phases of growth and performance levels and it will need to adapt itself to the unplanned, unexpected, and disruptive changes” (Zatarain 2012).