Individuals in Organizational Behavior

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Introduction
Individuals are the most important asset to any business. When conducting business however, it is important to have an organization system. When creating this system, a manager has to keep in mind the different attributes that an individual can bring. A manager has to be able to consider the values, attitude, ethics, and cultural differences when creating an organization system for a business. Awareness of these organizational behavior factors can impact overall performance of a business or firm and are crucial for any manager to understand.
Values
Values are what an individual finds important to himself. This means that every person in a company could potentially have different values. Urbany (2005) conducted surveys that show how companies with values statements have 70% better organization among employees. This is because an employee knows exactly what the company expects as an outcome; therefore the employee can make the best decision to reach that point (Urbany, 2005, pp. 169-182). Urbany also states that values are becoming more of the focus when dealing with customers. A value statement in the business should be the guide for any employee to use when helping customers. According to researchers, the original intent of a values statement is to be seen by the public and encourage business. These values statements have become increasingly useful internally. Managers, along with employees, have to make judgment calls on a day to day basis. Value statements can help clarify the company’s expectations as well as create steps for employees to follow. (Urbany, 2005, pp. 169-182). A recent study according to Ackerman, Fink, and Harker (2000) reaffirms this idea. The study began with a random pulling o...

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...-businesspress.com/jabeopen.html
Gutteridge, T. (2005). Latino culture: A dynamic force in the changing american workplace. Choice, 43(3), 535. Retrieved from http://www.ala.org/acrl/choice/
Shore, T. H., & Strauss, J. (2012). Effects of pay and productivity comparisons in the workplace on employee attitudes: An experimental investigation. International Journal of Management, 29(2), 677-686. Retrieved from http://www.internationaljournalofmanagement.co.uk/
Gendreau, R. (2007). The new techno culture in the workplace and at home. Journal of American Academy of Business, 11(2), 191-196. Retrieved from http://www.jaabc.com/journal.htm
Nash, L. (2012). New jersey's anti-bullying fix: A solution or the creation of an even greater first amendment problem? Brigham Young University Law Review, 2012(3), 1039-1070. Retrieved from http://digitalcommons.law.byu.edu/lawreview/

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