The average person is going to have to see their physician eventually for some reason in their life span. The purpose of seeing a physician is to be treated, checkups, examinations or whatever that reason maybe, however, believe it or not the doctor is our friend. Fortunately, behind every great leader is their supporter i.e. nurse, medical office assistant. When someone walks into a medical office the front desk is the first impression one would receive and would determine the likelihood of ones visit for the duration of the time. One would question, are my needs being met? Were they courteous? Was I able to correct all of my information? Are they capable of their work duties? Or for whatever reason, do I feel comfortable in this environment. …show more content…
When one works as a medical office assistant professionalism is a must for the company, expectations, and for oneself. You would want to carry yourself in respectful as well as appropriate attire, but more importantly, display the qualities of what the job requires. When a potential patient comes into the office professionally, and personally a warm welcome greeting is deserving to anyone who comes in the front door. Then, the next necessary steps are plugging the patient into the computer system so they can be seen by a physician for their designated appointment, or collecting billing and payment. Customer service is granted for anyone whichever path one chooses to take in life, even if that means being outside in a public space, walking into a store, or taking an order over the phone. In lamest terms, customer service is a right not a privilege because a privilege can be easily taken away, however, a right is something that is given with no ands, ifs, or buts. As a medical office assistant, customer service displays acts of kindness, courteous, as well as going beyond oneself and can be applied through administrative work. Through administrative work customer service is demonstrated through daily tasks because one still has to interact with people. According to Explore Health Careers, (c2012), the necessary duties include “answer the …show more content…
According to Explore Health Careers (c2012), “on the clinical side, medical assistants often are the people who take medical histories, prepare patients for examination, assist the doctor during appointments and perform basic laboratory tests, along with other clinical responsibilities.” The average day also means learning how to walk the rope of balancing the office duties versus the clinical duties which can better help one to be versatile in more than one area. Clinical responsibilities detail the importance of helping the faculty i.e. nurse, physician to be of better use for the entire practice. The importance of clinical “support” is to provide the care of patients in the exam room; whether that is “escort(ing) patients to an exam room; obtain vital signs, such as the blood pressure and pulse; and may collect information about the medical history” (What Are The…,
The experience that I already have is in CNA which I know how to take blood pressure manually and also give bed baths and dress patients. I can also take vitals and be emotional support for the patients and their families. I can give them their meals and feed them and document their condition and any health problems or concerns. I can also assist them to their wheelchairs or in the beds. And I can examine their bodies for any scares rashes burns or anything that I may think that is concerning.
Being a medical assistant is not an easy job; it requires mentally and physically functions. According to the Medical Assisting and Administrative and Clinical Competencies seventh edition, to become a successful medical assistant I have to obtain specific knowledge base, skills, and prove precise behaviors such as professional characteristics. The medical assistant is an intermediary between the doctor and the patient so the ability to think critically, analyze and communication is very important. Furthermore, it explains that the general skills of the medical assistant can be divided in...
With an eye on patient safety, what clinical services may a medical assistant perform in your medical practice?
The nature of the work is very similar for the C.N.A. and L.P.N. A C.N.A. work includes performing routine tasks under the supervision of nursing staff. They answer call bells, deliver messages, serve meals, make beds, and help patients eat, dress, and bathe. Aides also provide skin care to patients, take pulse, temperature, respiration, and blood pressure and help patients get in and out of bed and walk. They also escort patients to operating rooms, exam rooms, keep patient rooms neat, set up equipment, or store and move supplies. Aides observe patient’s physical, mental, and emotional condition and report any change to the R.N. Likewise the L.P.N. provides basic bedside care. They take vital signs such as temperature, blood pressure, restorations, and pulse. They also treat bedsores, prepare and give injections and enemas, apply dressings, apply ice packs and insert catheters. L.P.N.’s observe patients and report adverse reactions to medications or treatments to the R.N. or the doctor. They help patients with bathing, dressing, and personal hygiene, and care for their emotional needs.
Physician assistants (PA's) practice medicine under the supervision of physicians and surgeons. PA's are trained to provide diagnostic, therapeutic, and preventive health care services, as delegated by a physician. They work with members of a healthcare team, they take medical histories, examine and treat patients, order and interpret laboratory tests and x rays, and make diagnoses. PAs may be the principal care providers in rural or inner city clinics where a physician is present for only one or two days each week. In such cases, the PA confers with the supervising physician and other medical professionals as
An administrative assistant must be able to handle stress, multitask, and work well under pressure. There are multiple jobs that the administrative medical assistant is responsible for, such as, answering the phone, being able to use computer applications, triaging phone calls with the permission of the physician, scheduling appointments, filing patient charts, collecting money, filing insurance claims and medical coding. When answering a call, greeting a patient, or writing a letter they must do so in a professional matter. They must also have good communication skills and a good personality and be familiar with medical terminology and medical coding, and be able to help patients with their best of knowledge. Depending on the facility they work on, they may occasionally need to assistant in the back with taking vital signs, translation, if they are bilingual, or with patient education, as directed by the doctor. In other words, administrative medical assistants have many occupations while working in the front
The physician assistant is a team player in the medical world, working daily with surgeons, physicians, therapists, and many other health care professionals. Similar to the job description of physicians, PAs see patients, take medical histories, preform physical exams, make diagnoses, order and interpret tests, and develop treatment plans (Ludwig). A physician assistant, nowadays, may even perform procedures that were once performed exclusively by physicians. Because every PA must have a supervising physician who oversees their work, it is assumed by many that PAs are “assistants to doctors”, however, that is not the case because a vast majority of PAs work independently. The extent of supervision by a physician varies depending on location and branch of medicine. Although, a physician assistant may carry out much of the same roles as a physician would, the amount of schooling required to become a PA is nearly half as many as that of a physician. Physician assistant programs nationwide require an undergraduate degree in one of many sciences, such as biology, and certain
The general purpose of being a medical assistant is that you are helping people that are in need of help. They also perform routine/ clinical tasks to keep the offices of physicians and other practitioners running smoothly. Scheduling appointments for patients, billing, coding, etc. In this job you perform administrative and certain clinical duties under direction of a physician. Some tools/ skills that will be used daily is tools; hypodermic needle, blood pressure units, scope sets; skills; speaking, active listening, reading comprehension, monitoring, writing, active learning etc. Tasks and activities that will be performed
Moreover, as a physician assistant, my duties and responsibilities would include various tasks. I would examine patients and review patients’ medical history. I would perform diagnostic tests and diagnose a patient’s injury. I would provide treatment and console patients’ on the proper treatment. Lastly, I would assess
Any job in the medical field is great, because it will always be needed no matter what. Doctors, nurses, techs, etc. are all very important and necessary people, but the people behind the scenes are just as important, medical administrative assistants. Being a medical administrative assistant seems awfully difficult, you have all these responsibilities but at the end of the day you’ll have a sense of satisfaction because you may have possibly really helped a patient or family with a serious and hard situation. There are different types or categories of medical administrative assistants, you have the front office, the back office, the clinic setting, private practices, and the floating position. Duties for
Healthcare is a stressful field of work and because of that it is easy to blur the boundaries of professionalism.
Certified Nursing Assistants "perform delegated nursing task under the supervision of a licensed practical nurse (LPN) or registered nurse (RN)" (Sorrentuino & Remmert, 2012). Nursing assistants are trained and certified to "provide basic quality of life care" (Botonakis, 2012) which includes assisting patients and residents with activities of daily living(ADL) such as; feeding, grooming, hygiene, housekeeping task, toileting; transporting patients and assisting with mobility. The responsibilities of nursing assistant vary based on state regulations, employment setting and the employer's individual policy and patients' individual needs (NCDHHS, 2013).
A Physician Assistant (PA) practices medicine with a national and state license. They are authorized to prescribe medicine in all the fifty states (What is a PA? para. 1). Physician Assistants’ responsibilities vary on the state laws, the practice setting, and their experience. They can perform procedures, get medical histories, conduct physical examinations, diagnose and treat illnesses, prescribe medications, order and interpret laboratory tests, and assist in surgeries and counseling (What is a PA? para. 3) PA’s can care for about eighty percent of patient conditions (Vorvick & Zieve para. 2).
...ch half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $21,080, and the top 10 percent earned more than $41,570. In conclusion Medical Assistants play a major role in the healthcare environment. They are doctors right hand man/woman and the help keep the office together and run smoothly. Medical Assistants will forever be needed, because every day a child is born and people are getting older. Medical Assistants care and their job is to provide good healthcare to patients.
Healthcare professionals in the medical office should be friendly and open. Patients entering the medical office should be greeted immediately with a smile and having a gentle touch also let the patient know you care. “Healthcare professionals in a medical office are held to a higher standard than most professions because they are dealing with the dignity of patients and the ability to be healed” (Wolff). Educating the staff to be professional in the medical office represents the office as being excellent in patient care. Patient-centered care success is required by the whole office which is treatment and patient experience, from the time they enter the office until they leave.