JTI’s operations include sourcing materials, managing product making and packing, directing international distribution, as well as systems and processes support. Such a wide geographical and functional spread provides great challenges to its operations as well as unlimited range of opportunities. “Current competitive arena, which includes lean production, mass customization and agile manufacturing, places huge demands upon operations capabilities” (Brown, Squire, & Lewis, 2010, p.4192).
In general, activities which transform input organization’s own and attracted resources into goods and services outcome supplied by the organization to the external environment are understood as operations. Besides transformation itself, they include also systematic direction, control, and evaluation of the entire range of processes (Slack, Chambers, & Johnston 2007). In JTI decisions regarding the design of the system, e.g. number of products, breadth of product structure, and number of operations in the routing are made globally. However, sometimes local legislation requirements regarding ingredients and packaging differ, time zones, peculiar conditions in carriers’ contracts, as well as road network maintenance has to be considered (Gabriel, 2013).
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...STRATEGIES. Region Formation & Development Studies, (7), 133-141. Retrieved on December 30, 2013 from EBSCOHost http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=89016011&site=ehost-live
Saad, G. H., Greenberg, R. H., & Greenberg, P. (2012). Using Business Process and Operations Management Concepts to Improve Transparency and to Protect Stakeholder Interest. Journal Of Accounting & Finance (2158-3625), 12(1), 11-19. Retrieved on December 30, 2013 from EBSCOHost http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=76118042&site=ehost-live
Idris, F. (2012). ACHIEVING FLEXIBILITY IN SERVICE OPERATIONS USING THE RIGID FLEXIBILITY FRAMEWORK: AN EXPLORATORY STUDY. International Journal Of Business & Society, 13(3), 279-292. Retrieved on December 30, 2013 from EBSCOHost http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=85407023&site=ehost-live
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