2. VERBAL AND NON-VERBAL COMMUNICATION.
2a) Verbal Communication
Verbal communication is when a sender communicates by speaking. However there are some pros and cons towards using verbal communication. For example, when someone uses verbal communications they can understand what message they are trying to send without any explanation however, some people have different ways of saying things especially people from different cultures because they have different accents and dialects.
2b) Non-verbal communication
Non-verbal communication decodes messages using body language and facial expressions. Therefore, non-verbal communication is a type of language as its own that can be used universally. This includes, touching behavior, proximity, eye contact, gestures and many more. Furthermore, non-verbal communication can be misinterpreted as well because people from other countries has different ways of interpreting gesture...
... middle of paper ...
...ypes of culture.
• Larry A.S, Richard E. Porter, Edwin R. McDaniel, (2006), Intercultural Communication : A Reader
• Linda.B, Iris.V, (1995) Intercultural Communication in the Global Workplace 2nd edition.
• Catherine.SR, Patricia.D,(1998) Communicating Professionally, how-to-do-it manual for library applications.
• O’ Sullivan, K. (1994). Understanding ways: Communicating between cultures. Syney, Australia: Hale & Ironmonger.
• Tomalin, B. & Stempleski, S. (1993). Cultural awareness. Oxford: Oxford University Press.
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