Change
Change is an ongoing and never-ending process of organizational life. (Van de Ven 58) The world is constantly changing and it is changing the ways that organizations are run. Whether it is technological or cultural change is present and inevitable. Organizations have to change with the world and society in order to be successful. They must continue to use innovation in order to maintain a competitive advantage and satisfy their customers. Organizations use change in order to learn and grow. However, change is not something that can happen in an organization overnight. It has to be thought through and planned. My organization embraces change and is constantly looking for the next step in innovation to improve the customer experience.
Single Sign On
Capital One is continuously moving the company into the digital age. The company wants to use new innovative ways in order to make things easier for the customers. Recently the company has decided to move toward a single sign on. This minor change is going to drastically affect the customer experience at Capital One. Instead of having separate usernames and passwords for each of their Capital One account, customers will have just one. One username and password will open all of their accounts within the company. If they have bank account with Capital One as well as a credit card they are able to see both accounts with one log in attempt. This change will minimize the tendency to forget usernames and passwords, since there will be less to remember. Previously customers were only able to link accounts with the same username and password within that particular line of business. So if a customer has two credit cards they would be able to share a username. But if the customer had a ban...
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...titive advantage with logistics information technology. International Journal of Physical Distribution & Logistics Management, 42(1), p8-35. Retrieved April 12, 2014, from the Business Source Complete database.
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Nowadays, organizational change has a serious implication for the survival of an organization (Furst & Cable, 2008). Change is critical, necessary, and has becomes a key factor to win the game.
Jones, G. R. (2010). Organizational theory, design, and change. 6th Ed. Upper Saddle River, NJ: Prentice Hall
Organizational change is a very big risk for organizations. The process of change can be very difficult for employees as well as the leaders implementing the changes. The changes are usually planned to improve the company. However, sometimes change can destroy a company when things don’t go as planned. From a change in management to a change in the company structure, or way of doing daily task, organizations must carefully execute the process of change and use change strategies that will ensure success.
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Computers are a magnificent feat of technology. They have grown from simple calculators to machines with many functions and abilities. Computers have become so common that almost every home has at least one computer, and schools find them a good source for information and education for their students (Hafner, Katie, unknown). Computers have created new careers and eliminated others and have left a huge impact on our society. The invention of the computer has greatly affected the arts, the business world, and society and history in many different areas, but to understand how great these changes are, it is necessary to take a look at the origins of the computer.
Change is a fundamental element of individuals, groups and all sorts of organizations. As it is the case for individuals, groups and societies, where change is a continuous process, composed of an indefinite amount of smaller sub-changes that vary in effect and length, and is affected by all sorts of aspects and events, many of which cyclic are anticipated ones. It is also the case for organizations, where change occurs repeatedly during the life cycle of organizations. Yet change in organizations is not as anticipated nor as predictable, with unexpected internal and external variables and political forces that can further complicate the management of change (Andriopoulos, C. and P. Dawson, 2009), which is by itself, the focus of many scholars in their pursuit to shed light on and facilitate the change process (Kotter 1996; Levin 1947; et al).
Today, Americans are faced with the increasing change of technology in our everyday life. Sometimes the change happens and we do not realize how it affects our lives. I think it is always a good idea to talk to someone that is older than yourself, like your grandparents to remind you of the times in their younger years. Hopefully, that will open your eyes to the changes we face in this generation and the generation to come. In this chapter, the author explores the relationship of changing technology to changes in both the environment and social institutions.
There is really no organization that it is not faced with a changing situation. Technology and globalization are perhaps the biggest issues impacting most organizations today. The difficulties that loom for creating that change can be intimidating.
Graetz, F, Rimmer, M, Lawrence, A, Smith, A 2002, Managing organizational change, John Wiley & Sons Australia, Queensland.
Technology – as defined by the US National Academy of Science (cited in Jones 1996, p.17) –
The world is constantly changing in many different ways. Whether it is technological or cultural change is present and inevitable. Organizations are not exempt from change. As a matter of fact, organizations have to change with the world and society in order to be successful. Organizations have to constantly incorporate change in order to have a competitive advantage and satisfy their customers. Organizations use change in order to learn and grow. However, change is not something that can happen in an organization overnight. It has to be thought through and planned. The General Model of Planned Change focuses on what processes are used by the organization to implement change. In the General Model of Planned Change, four steps are used in order to complete the process of change. Entering and Contracting, Diagnosing, Planning and Implementing, and Evaluating and Institutionalizing are the four steps used in order to complete the process of change in an organization. The diagnostic process is one of the most important activities in OD(Cummings, 2009, p. 30).