Where I Work

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Recommended: Determination of organizational culture

Where I WORK

(Case #1)

The New York Stock Exchange (NYSE) was established as a place for people to buy or sell stocks. It was started in May of 1792 underneath a buttonwood tree on Wall Street. The expansion of the ideas and dreams of the 24 men is the reason why I have a job today. I would like to share with you the inside of the NYSE from an employee’s point of view.

At the NYSE there is a division called Securities Industries Automation Corporation (SIAC), I am an online lead operator. I am responsible for the monitoring, troubleshooting, and resolving of online issues pertaining to the many host system (other computers) that interact with the New York Stock Exchange. I work in the Switching and Order Processing section, whose sole purpose is to maintain zero (0) down time for all of the equipment of the exchange. By this I mean making sure all the computers, printers, handheld devices, overhead screens, etc. are all connected to its proper ports and they are up and functioning properly. In addition to that the department has to keep track of all the orders that are handled through the exchange and check the orders integrity as governed by the Securities and Exchange Commission (SEC). The NYSE must also meet the operational requirements of the member firm (the companies that trade on the NYSE floor).

The organizational culture of my company is set by the rules and regulations of the Securities and Exchange Commission. Due to the SEC’s constraints it is difficult to change the culture. According to the 7 dimensions of organizational culture I would rate my company as such:

1. Innovation and Risk Taking – (rating 1) Due to the restraints and standards set by the SEC there is little room for this.

2. Attention to Detail – (rating 5) This is the platform on which the organization is structured.

3. Outcome Orientation – (rating 5) the organization is “Procedure Driven” but the wrong outcome could affect the entire investment community.

4. People Orientation – (rating 2) Due to the rules and compliances.

5. Team Orientation – (rating 5) This is a very important dimension of the organization. For a project to succeed it needs the contribution of different resources.

6. Aggressiveness – (rating 3) As in most organization there is a need to climb the corporate ladder.

7. Stability – (rating 5) Because of the ever-increasing demands of the many

customers.

As an employee of the New York Stock Exchange for over 13 years, I have observed much of the organization’s culture.

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