The Human Side of Management and Leadership

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Recommended: Management from a human relations perspective

The human side or management and leadership is a complex idea, and an even more complex thing to try to apply. The human side of management can apply to all aspect of a business but there is a lack of seeing business that have a human touch anymore. The most powerful aspects of the human side of management are personalization, service, innovation, and overall management.
Personalization can have a huge impact on the overall success of failure of a business, most businesses are slightly unique in the products or services that they provide to their customers. A business has to be truly personalized and truly care about the needs and wishes of their customers. There is a human disconnect when most business transactions occur thought computers now days, when a company decides to switch from human interactions to computer interaction there is a loss in the personalization factor. When a company wants to have a great personalization factor they will realize that selling to large groups will detract from a personal feel in a company, and that technology can be the downfall of a personal feel in a business. The people that work at the business can also depersonalize a business, when a person is hard to deal with or is just rude it depersonalizes the business for the customers.
Think about a flower shop that sell any sort of flower that you want and will make any sort of arrangement that you want, this company will be slightly personally because you are going to be telling them what you want and they will make you product for you. This company could be far more personal if they offered to call and remind you about important days, such as anniversaries or birthdays.
Technology can be the downfall of a personal feel to a business but it...

... middle of paper ...

... leadership is possible the most important thing in a successful business. When the company is able to understand these principals and truly apply all of the principals the company will have a better chance of being an amazing company. Business leaders know that to truly successful company always changes and improves the ways that the company operates, The human side of management and leadership are the pillars that make a company a pleasure to work with, the customers need to have a good experience with a company in order to keep returning to that company.

Works Cited

Chapman, B. (2013, Sep 30). The human-side of leadership. Retrieved from: http://switchandshift.com/the-human-side-of-leadership Mangelsdorf, M. (2012, Jun 19). The human side of business. MITSloan Management Review.
Retrieved from: http://sloanreview.mit.edu/article/the-human-side-of-business/

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