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human resources management role in healthcare
human resources management roles and responsibilities
human resources management roles and responsibilities
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The Human Resource Function of a Retail Store Human resource manager’s role from the Human Resource Manager’s viewpoint is one that can be looked at from different angles. The different angles changes in a daily basis based on the challenges that the human resource manager faces. However the main responsibility of the HR manager is to recruit or hire potential employees who can fill positions in the organization, and ones that are qualified to perform the specific duties. It is also in line of the duties and responsibilities of the HR manager to train and develop employees so that they can be successful in their careers. Another responsibility of a HR manager is to conduct and facilitate performance appraisals so that employees can be kept informed on how well they are doing, and some of the areas that need to improve on. A HR manager should be strong and firm in enforcing the policies of the company they are in charge of (Raj, Nelson & Rao, 2006). They should answer to any questions that arise in regard to wages as well as benefits offered by the organization. The manager should also assist in disciplinary actions or decisions regarding firing of employees who are found to not be in line with the values of the company. There are many things that are involved in building a successful strategy for a retail store. The primary area to consider is to recruit, hire and train employees that the HR will need to consider. Getting the correct set of people is fundamental for the current as well as future success of the company. The next thing is to coordinate the working schedules so that they can be able to incorporate the newly hired members of the workforce. It is also important to come up with a plan to evaluate the performance ... ... middle of paper ... ...ge role in customer attraction and ultimate retention (Kadlub, 2009). Due to the competition at the moment in the retail industry, it is also important for the HR to come up with a customer loyalty program where customers can be offered discounts, loyalty cards, gifts among other things to retain them to the retail store. References Griffin, R.W. and Moorehead, G. (2010). Organizational Behavior: Managing People and Organizations (9th Ed.). Mason, OH. South-Western, Cengage Learning. Kadlub, L. (2009). A Little Fun Improves Performance. Northern Colorado Business Report. Retrieved from http://www.ncbr.com/article.asp?id=99789 Raj, J., Nelson, J., & Rao, K. S. P. (2006). Behavior Modification. A Study on the Effects of Some Reinforces to Improve Performance of Employees in a Retail Industry, 30(6), 844-866. doi:10.1177/014 5445506273222
Jennifer M. George & Gareth R. Jones (2005). Understanding and Managing Organizational Behavior. Upper Saddle River, NJ: Prentice Hall
Kinicki, A., & Kreitner, R. (2008). Organizational behavior : key concepts, skills & best practices (3rd ed.). Boston: McGraw-Hill Irwin.
Kinicki, A., and Fugate, M. Organizational Behavior: Key Concepts, Skills, & Best Practices (5th Edition). McGraw-Hill. ISBN-10: 0078137209/ISBN-13: 978-0078137204, 79-124, 2011.
Robbins , Stephen P. and Judge, Timothy, A. Organizational Behavior. Upper Saddle River, New Jersey. Prentice Hall. Pearson Custom Publishing. 2008 Print
Kreitner, R., & Kinicki, A. (2011). Organizational Behavior (10th ed.). New York, NY: The McGraw-Hill.
Robbins, S.P. & Judge, T.A. (2009). Organizational Behavior. Upper Saddle River, NJ: Pearson Education, Inc.
Kinicki, A., & Kreitner, R. (2009). Organizational behavior: Key concepts, skills and best practices (customized 4th ed.). New York, NY: McGraw-Hill Irwin.
McShane, S.L. and Von Glinow, M. A. (2009). Organizational Behavior: Emerging knowledge and practice for the real world. McGraw-Hill.
Kreitner, R., & Kinicki, A., (2004). Organizational Behavior (6th ed.). New York: McGraw- Hill/Irwin. pp. 406- 441.
Ivancevich, J., Konopaske, R. & Matteson, M. (2011). Organizational Behavior and Management. NewYork, NY: McGraw Hill.
Robbins, S. P., & Judge, T. A. (2011). Organizational behavior (14 ed.). Upper Saddle River, NJ: Pearson.
This involves forecasting the need for employees, the specific skills required of the employees, and implementing programs to address the anticipated surplus or shortage of talent (Mello, 2015). Nordstrom is currently addressing a surplus of operational staff while continuing to recruit retail personnel. On their operational side, Nordstrom has decided to lay off 350 to 400 people from their corporate offices in Seattle, Washington (Tu, 2016). While this would seem indicative of an operationally reactive HR, it was only in the third and fourth quarter of 2015 that the organization began to show signs of trouble. It likely was not until they did not meet expectations during the holiday shopping season that they realized they were in trouble (Tu,
Internal resources of the global retail industries can be their machinery, fixed assets, building etc. it can be anything which helps to finalize and ready to provide their services to the customers. Also the analysis of competitive advantage that means what all benefits are gained by the company from their competitor in terms of providing the same product of same value at the lower price. Competitive advantages may be includes the customer support, product offering and the distribution channel as well. All above analysis will be done below. Firstly, the global retail industry analysis will be done by porter’s 5 forces i.e. threat of new entrant, Threat of substitutes, bargaining powers of suppliers, bargaining power of customers and rivalry among existing competitors with the outside-In approach. This analysis also includes the market structure of these global retail industry weather it’s a monopoly, duopoly or oligopoly and what type of competition they are facing in the market. VRIO analysis i.e. valuable, rare, difficult to imitate, supported by organisation in terms of inside-in approach and also analyse what all resources does they have and what all resource are they lack. Than will
John R. Schermerhorn, James G. Hunt, Richard N. Osborn (2008). Organizational Behavior 10th ED. Retrieved November 12, 2010 from Academic Search
Robbins, S. P., & Judge, T. A. (2011). Organizational behavior (14 ed.). Upper Saddle River, NJ: Pearson.