Question 1
PPG was trying to foster innovation, increase employees’ productivity and improve work system with “self-directed work force” when they built the new union-free glass plants and implemented the new glass making technology.
The human resource department supported the new work system in PPG. They used the new strategy to select the right candidates from interviews, train the employees, develop the workforce, and build up the team. HR department chose candidates who had both good problem-solving skills and interpersonal skills. The candidates had to go through three simulations in Assessment Center: 1) Learn how to do the job. It tests candidates’ ability to follow instructions, use available information and do the job with good work habits. 2) Train another person to do the same job. It focuses on candidates’ interpersonal and coaching skills and ability to improve the working process. 3) Build up a team and do the work together. It emphasizes the importance of teamwork and sees how people listen and make suggestions. The best candidates who successfully complete the assessment center were hired by PPG from 1990. The new employees got training for their work.
From 1991 support workers started a 36-week period job rotation to work all the support jobs in the plant. It helped the works
…show more content…
To achieve PPG’s purpose of implementing self-directed work force, it has to be with self-motivated employees who have cross-functional skills and successful teamwork. PPG purposely hired the new employees who had learning abilities and a good team player and arranged 36-month job rotation for the support workers to all of the support jobs in the plant. It was very helpful to use the “self-directed work force” concept to achieve the desired outcome. However, PPG team has to work on the employee self-motivation
Found in the case study entitled, Promotion from Within at Citrus Glen, is a staffing process concern. The Citrus Glen Company, based in Florida, is a juice producer that supplies orange and grapefruit to food processors, grocery stores, convenience stores and restaurants in the United States. With rapid growth over the last few years, the HR vice president, Mandarine “Mandy” Pamplemousse, has been worried about how to staff the ever-expanding array of positions for Citrus Glen. Her concern is how to hire and promote enough individuals who are qualified for the needed positions. When Mandy is trying to staff internally, she uses a contractor based in Charlotte, NC called, Staffing Systems International (SSI). When positions become available that are appropriate to staff internally, she sends a group of candidates for the position to SSI to participate in the assessment center. The candidates are in the assessment process for three days. Mandy receives the results with recommendations, a few days after
Organizations face massive challenges in attracting and retaining a high-quality and productive workforce. Companies are continually looking for new ways to keep their employees satisfied at all levels in order to harness greater productivity and ideas from people while keeping them motivated and happy. One real challenge examined earlier is the need to transform General Motors to be a much more productive and fully utilized organization by examining the hourly workforce. This is a great change from the traditional "us versus them" mentality of the past between management and the union.
There are four most common forms of teams you are likely to find in an organization. The first type of team is the problem solving teams, this team will meet each other every week to discuss on how they will improve work process and their methodology. They will create a very innovative solution but they will still keep looking for a problem to go with it. The second type of teams is the self-managed teams, composed of 10-15 employees who perform highly related on interdependent jobs and take on many responsibilities of their former supervisors. This team leads to a system where there is a mutual responsibility among the members. Self-managed teams’ responsibilities include collective control over the pace of work, determination of work assignments, Organization of breaks and collective choice of inspection procedures used. Self-managed teams select their own members, and the members evaluate each other’s performance.
As with any organizational change Eitel’s approach was met with resistance and hostility (Casciaro, 2007a), from both the leadership as well as plant employees. Eitel did a complete overhauling of the company 's dictatorial style and structure. The implementation of the program meant the company incur a $7.2 million dollar expenditure over a three year period of time in order to effectively implement the GGOL training program. Implementing cultural change at this time would not only help the organization to survive the trying times, but to facilitate its growth and success well into the future. Furthermore, implementing GGOL would provide employees the ability to take ownership and pride in their work inspiring them to become one cohesive team working towards one common
A job analysis a great way to analyzed whether or not the individual is fit for the position. By creating a questionnaire that relates to the daily tasks for the position will narrow done the selection process into a smaller portion. The information given from the Job Analysis is also used to create a Job Description and Job Specification. “Job description identifies the tasks, duties, and responsibilities. The “job specification list the KSAOCs that individuals need to posses to perform a job successfully”(Pynes, 2013). After an individual is hired we must train that individual with the proper format in order for them to understand the concept of work. In this process I will develop a training program that includes all the organizations policies, procedures and daily tasks.
This research paper is based on Chapter 10, Understanding Work Teams in the Workplace. My research paper is based on my own work-related experiences (direct observation.) My organizational issue is Understanding Work Teams and will be analyzed using the following two core concepts: Problem-Solving Teams and Self-Managed Work Teams.
Moreover, the company has placed great significance on open and honest communications with the employees on many levels. Even more, leadership expected a plan that would utilize all human assets in a way that would support the organization’s attitude in servicing customers and employees. As such, they found it important to centralize the staffing initiative in order to maintain the unique corporate culture created in the beginning. Every one of these strategies would be focused on centralizing staffing, brining in the best possible employees, and retaining each on a high
To ensure all the employees are competent, they need to develop a system to measure this competency. For example, they can do assessments to gauge competency. Besides that, they should provide compulsory and supplementary training to their employees to add in value and skills. Mentoring systems also can be implemented to ensure sharing of knowledge and experiences.
According to Noe (2012), most experts believe that the most important human resource decision makes by a leader is deciding who to hire. Manager manages the recruitment and selection process. Selection for the best candidates for the job is very important in an organization because the performance always depends on employees, the recruiting and hiring is costly and the legal obligations like mismanaging hiring has legal consequence. The main aim of employee selection is to achieve person-job fit which is identifying the knowledge, skills, abilities (KSAs), and competencies that are central to performing the job. The objective of effective selection is to decide who the right people are, by matching individual characteristics (ability, experience, and training) with the requirements of the job (DeRue & Morgeson, 2007; Kristof -Brown, Zimmermam, & Johnson, 2005). The manager will do checking for reliability and validity of the interviewer. In PPNJ Poultry & Meat Sdn Bhd, the people who manage the recruitment and selection process is the Human Resource department or staffs.
The development planning process “refers to a system to retain and motivate employees by identifying and helping to meet their development needs” (Noe, 2013). This process can be used in the internal hiring process. When brining internal employees into the supervisor training program this process will motivate the employees so they will continue to grow within the company. The morale of the overall company will improve when employees are chosen internally for the supervisor training program. This process has four steps to it; they are self-assessment, reality check, goal setting, and action planning. Self-assessment identifies the improvement that is needed from the employee. The company can provide testing that shows the strengths, weaknesses, interest, and values of the employee. Reality check is when the employee determines which of the needs can be developed realistically. The company can create a performanc...
A team is a group of people who work in tandem to achieve a common outcome (Chatfield, 2011). A common type of team found in the workplace is self-managed teams (SMT). A self-managed team empowers employees to manage the day to day functions, operations, and tasks of a specific job area with little or no supervisory oversight or intervention. In other words, it is a self-contained unit (Williams, 2011). For example, self-managed teams handle work direction, job assignments, trouble-shoot problems, and handle all of the decision making aspects of the job (Silverman,1996). Moreover, companies that have used SMTs report an increase in productivity and quality, increased employee morale, creativity, job satisfaction, and a decrease in absenteeism (Silverman, 1996). Also, a 1990 study by Cohen (1993) found that forty-seven percent of Fortune 1000 companies used SMTs with some of their workforce. In two years the number of SMTs increased to sixty percent. Thus, the prevalence of SMTs in organizations can be contributed to its tangible outcomes.
Those who are in this category also help the ones in the middle acquire additional skills” (NCHL, 2010). VIRTUA differentiated their company’s strategies from others through a grading system that involved supervisors, nurses and managers to interact with all employees as a whole firm, rather than individual sectors in the organization. Succession planning strategy and strategy for management talent engages an annual system of talent refinement and talent rebuilding, coined as the, “Best People Review (BPR). Annually, 500 managers select the right candidates for the right position. BPR provides incentives to the workforce, contingent on their values and performance demonstrated. The program is able to sustain their principal talents while constructing positive criticism to augment the areas of needs and improvement for each employee.
Job Rotation is the third approach known for helping the employees have a greater variety with their jobs by rotating employees from one specialized work to another. Given the appropriate training, employees are allowed to perform more than one job, which will help them increase their motivation and engagement. With the implementation of Job Rotation, easier scheduling will be achieved thanks to the variety of abilities learned by the different trainings and
Once the system has been put into place, it is rather easy to use. The main advantage of the point system is that it is a more precise way to evaluate a job. It is a more comprehensive job evaluation system in that it includes the talents, energies, duties and working environments from one job to the next. Financial responsibility, leadership, collaboration and other key indicators are included as well. The fourth type of system is the Work Evaluation system and this system measures a job’s value through its importance to the business and the goals set forth. By using this type of system, an energetic business can truly see how a job contributes and relevance in attaining the company goals or objectives. The disadvantage to this type of evaluation is that certain jobs that are important and needed are overlooked due to the main focus on its worth to helping the company achieve its
The function of manager is to complete a task on time. The task or project may be very simple or vastly complex and technically challenging. Where, a manager must find ways to motivate the people working on the task. In order to understand how to motivate the people, a manager must also understand the difference between the management and the leadership. An understanding of the motivation methods, including the traditional theories from the early to mid 21st century to more modern theories of motivation, is ...