Hotel Risk Management

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Hotel Risk Management Introduction The Checkers is one of India s finest luxury hotels offering the best in international dining experience along with warm Indian Hospitality. The Hotel is located in center of the Chennai s emerging commercial area in a unique resort atmosphere that promises peace and tranquility. Just 15 minutes from the airport, located in the center of Chennai's commercial area, the hotel's beautiful rooms will win the heart of every traveler. The Checkers provides the following facilities: 15 rooms, Superior and Presidential Suites and Jacuzzi, Non Smoking rooms, Bar and 24 hr Coffee shop and Restaurants, Two Banquet halls, Business Centre, Indian and Oriental Restaurants, 24 hr Internet facility, Gym, Terrace Swimming Pool. Local area Reception, lobby and front office: As one enters the building through the main entrance, there is an overwhelming feeling of awe of the traditionally yet classically done interiors. A waiting lobby comfortably placed with new magazines and newspapers, on either side of the entrance with a seating capacity of 15-20 persons, which directly faces the reception and an information desk adjacent to it. The helical staircase acts as a backdrop for the reception and continues throughout the 10 floors of the hotel finished with a creamy marble and brass hand rails which gives it an informal and rich feeling to the overall setup. There are 2 capsule lifts in the atrium near the reception adjacent to the helical staircase which runs between the -2 basement levels to the tenth floor. The E-messenger or an electronic display board placed near the atrium gives information about all the conferences, parties or function happening in the hotel on that date. The 50 feet long chandelier in the atrium attracts a lot of interest from the guests and also intensifies the height of the atrium. Adjacent areas 24-hour coffee shop and restaurant: The multi-cuisine restaurant which serves buffet for lunch and dinner is located in the ground floor with a seating capacity of 70 covers. It also has a private area partitioned by glass which can seat up to15-20 persons which at times also acts as a non-smoking zone. KITCHEN: Adjacent to the restaurant in the ground floor is the kitchen. This kitchen has access to 2 service lifts for the purpose of transportation of working staff and also for the goods. There is a separate service entry/exit for the kitchen which leads out of the building through which items for cooking and raw materials are brought into the building. External area The surrounding land use is commercial and there are a few shops nearby.

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