Hospital Consumer Assessment of Healthcare Providers and Systems

According to HCAHPS public survey, three Hospitals in Florida were used to compare in this research. Physician Regional Medical Center at Pine Ridge, Naples Community Hospital, and Lee Memorial Health System, all three Hospitals are classified as Acute Care Hospitals, offers emergency services, and in addition to participates in Stroke Care Registry. The focus point will be the Pneumonia Process Care, Process of Care-Surgery care improvement process, and finally Patient Hospital Experience of Care – HCHAPS.

What is pneumonia and process of treatment? Pneumonia is an infection in the lungs which prevent and cause difficult to breath. According to the stage of the infection, pneumonia can be treated at home. However, in some advanced cases, patient must be treated with Intravenous antibiotic (IV) as an inpatient setting at the Hospital. According to American Lung Association,” pneumonia is an infection in one or both of lungs. Many small germs, such as bacteria, viruses, and fungi, can cause pneumonia. Pneumonia is not a single disease. It can have more than 30 different causes. Understanding the cause of pneumonia is important because pneumonia treatment depends on its cause.” (See www.lung.org)

Pneumonia core measurement at Emergency department is very important, medical team will be able to decide the right course of treatment. Physician Regional Pine Ridge, Naples Community Hospital, and Lee Memorial Hospital, all three hospitals are following the guidelines of standard care, based on the information retrieved from Hospital Compare Quality of Care Profile Page, but out of three Hospitals, Physician Regional Pine is doing an outstanding work as following:

Pneumonia Care:

Physician Regional Medical Center –Pine Ri...

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...urvey questions, experienced a 0.4% reduction in Medicare payments, on average. So the impact is dramatic on hospitals overall. Therefore, with implementation of team work, education, seminaries, and new policies, managers and co-workers will be able to outcome those weakness, and consequently improve the scores Physician Regional Medical Center with empowerment and successful.

Works Cited

http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-HCAHPS.html

http://www.jointcommission.org/surgical_care_improvement_project/ (2014)

http://www.lung.org/ =pneumonia

http://www.medicare.gov/HospitalCompare/profile.html

http://www.hospitalcompare.hhs.gov/

Clark, C. for HealthLeaders Media, December 12, 2012 retrieved from: http://www.healthleadersmedia.com/content/Higher-Readmission-Penalties-Linked-to-Low-HCAHPS-Scores