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... we have covered the customers, let’s talk about the employees. Employee satisfaction is as important as customer satisfaction when it comes to The Home Depot. Policies such as the open door policy and no retaliation policy are some of the way they make sure the employees are able to communicate to management. If not, they are able to call Human resources or the aware line anonyms to make a complaint. A survey is given every year to find out from the employees how they feel about the company. The survey is used to give the employees a voice and fix issues they might be having. Employees also receive many benefits including 15% discount on stock, 401 k plans, heath insurance and many more. Employees do get discounts on several different companies but unfortunately do not receive any discounts on instore items but maybe it is something they can look into in the future.
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