For the past 20 years, Heritage Valley Medical Center has always been known for their outstanding patient care. As years have gone by, Heritage Valley has seen an increase of minority patients come through their hospital doors due to their strategic initiative planning (Buchbinder & Shanks, 2011). The patient satisfaction has since decreased amongst minorities and the Vice President of Community Relation of Heritage Valley will need to try and find a way to correct the situation.
One of the major problems in this scenario is the lack of patient satisfaction amongst minorities. While there seems to be a consensus amongst the Caucasian patients that they are satisfied with the patient care they received, the minorities, however, do not agree (Buchbinder & Shanks, 2011). This is a cause for concern because this could lead to the organization losing patients and therefore will lead to a loss of revenue.
Another major problem are the personal biases that the staff seems to have towards other cultures. When the managers and staff were questioned during the meeting, there seemed to have b...
... middle of paper ...
...e staff could hand out several toolkits and guides in order to collect racial and ethnic data (Buchbinder & Shanks, 2011). This could provide them with the necessary information in order to see where they stand amongst a diverse population.
The purpose of this paper was to examine the Heritage Valley Medical Center case study. The paper began with a brief background of Heritage Valley and a summary of major problems and issues they faced. Next, the author explained the role that was chosen while addressing the challenges of Heritage Valley and their reasoning in doing so. The author then identified the strengths and weaknesses of Heritage Valley Medical Center Valley and selected the best alternative and recommended solutions, which was followed by a brief description of the evaluation plan that could be used to measure the effectiveness of the recommended solution
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- Sociology is the study of groups of people and how they interact with each other. The scientific study of social life, social change, social causes and the consequences of human behavior. Sociology is a science because it uses the scientific method to establish truth. The term of sociology is taken from the words “socio” and “logos," socio means society and logos mean science. Therefore, sociology is a study of human interaction in a social life. Sociologists seek to analyze and explain why people interact with others and belong to groups.... [tags: Sociology, Culture, Psychology, Anthropology]
763 words (2.2 pages)
- When people hear the word Acupuncture, which is highly correlated to Acupuncture Anesthesia, they are likely to think about painful needles in their skin or a dreadful Asian massage therapy. In fact, this general fear of needles and the word acupuncture are wedded together in people’s mind such that this stereotype is widespread. It is true that Acupuncture is a practice associated with the dreadful picture of needles inserted in the skin, but this common concept is limited because it is also a surgical practice so much useful that it has soared in the medical field for several reasons.... [tags: Medical Research]
965 words (2.8 pages)
- Review Analysis and Evaluation DECLARATIVE TITLE: The study fails to prove the relationship between mammography screening and mortality. ARTICLE TITLE AND BIBLIOGRAPHIC INFORMATION: Article title: “Twenty-five year follow-up for breast cancer incidence and mortality of the Canadian National Breast Screening Study: randomized screening trial”. Bibliographic information: “Anthony B Miller professor emeritus 1, Claus Wall data manager 1, Cornelia J Baines professor emerita 1, Ping Sun statistician 2, Teresa To senior scientist 3, Steven A Narod professor 1 2; BMJ 2014;348:g366 doi: 10.1136/bmj.g366” .... [tags: breast cancer, health ]
1214 words (3.5 pages)
- Strategic planning is crucial for the success of all business endeavors. Analyzing currents trends in technology, consumer markets, competition, and the workforce can play a pivotal part in whether or not the organization can survive. Overtime, strategic planning strategies must be modified in order to compensate for changes in the industry. Goals and strategic planning often necessitate change to ensure that the organization is performing at peak level, while offering the most beneficial and quality services to consumers.... [tags: Case Study]
1404 words (4 pages)
- According to the information from Sheri Fink’s New York Times article, in the aftermath of Hurricane Katrina, the Memorial Medical Center was running low on resources with care administered by exhausted doctors and nurses. In the sustained process of waiting for help and evacuations, Anna Pou, Ewing Cook, and the other doctors at the Memorial Medical Center made the controversial decision to inject several patients with drugs, which, at extraordinary high doses, are known to lead to death. In this situation, the patients who were in question were those who doctors designated as very ill and had the lowest chance for survival.... [tags: Euthanasia, Medical ethics, Death]
1619 words (4.6 pages)
- The Briarwood Medical Center is positioned in an area where its competition is located in close proximity to their hospital. Susan Daniels the Chief Marketing Officer of Briarwood Medical Center has struggled with this issue and although they are close to Crestview Hospital her aim is to be well known to the patrons in the community which will increase Briarwoods presence on the market. Susan has been trying to find a new way to market the hospital when an opportunity to enhance her current marketing routine unexpectedly becomes available.... [tags: Marketing, Advertising, Marketing strategy]
1347 words (3.8 pages)
- Mr. T is a 48-year-old Korean-American male admitted to Mercy Medical Center for heart palpitations following a call to the Behavioral Health help hotline. As a result of the call to the helpline, the police were called and Mr. T was initially brought to the Emergency Department. He told medical staff he was depressed and had ingested somewhere around 10 Xanax pills. Mr. T has bipolar disorder with possible borderline personality disorder characteristics. He was “nasty” to the staff and refused to give consent to treatment regarding his heart condition, for which he has a pacemaker, as well as any type of psychiatric evaluation.... [tags: Health care, Medicine, Health care provider]
1302 words (3.7 pages)
- Throughout the past years, I have been struggling with what I want to do with my life. I’ve decided on several different career paths many times, but I finally found one that I am planning on studying. After I graduate, I wish to attend the University of Nebraska-Lincoln where I can study biology and psychology. After college, I would like to apply to University of Nebraska Medical Center where I can study neurology. As soon as my education is completed, I wish to apply for a job at a medical center where I can do what I want for a living - help people.... [tags: High school, Middle school, Need]
1013 words (2.9 pages)
- It was early in the morning, several years back, I was woken up by a shrill sound coming from my kid sister 's room, I rushed out of my room, so did my parents and my other siblings, I held her in my hand as she described what was going on in her body, right in front of me, her left side became paralyzed, since there were no emergency services, we had to get a vehicle to transport her to the nearest hospital, from the federal medical center in Abeokuta, Nigeria, she was immediately referred to the University College Hospital Ibadan, Nigeria, the highest level in the hierarchy of medical care in the country, where she eventually became an inpatient for about a month, she was diagnosed with pa... [tags: Medicine, Health care, Academic degree, Health]
864 words (2.5 pages)
- Thompson Valley Towne Center INTRODUCTION The Thompson Valley Towne Center case study exemplifies how complicated a development project can get, especially with the presentation of a highly involved property rights litigation. Many issues arise in this particular project involving multiple parties. All these issues must be closely analyzed and continually monitored by the partnership developing the mixed-use project. Holsapple and Marostica begin to contemplate the continuance on the project as they see many bumps in its road to completion.... [tags: case study Towne Center Essays, solution]
3968 words (11.3 pages)