Sinickas (2007) suggests that to address communication breakdowns effectively, we must understand that communication is both top-down and horizontal through an organization. Cross-departmental communication should be the responsibility of operational management to help ensure information is channeled effectively and efficiently to all involved parties. Effective communication can be both costly, and save an organization hundreds, if not thousands of dollars in revenue yearly. The best approach is to first identify communication barriers interdepartmentally, and take an operational management style approach to help improve those bottlenecks in the delivery of the communication from across all departments.
Piotrowski (2005) asserts that the esse...
... middle of paper ...
... and cost-effective manner.
Briles, J. Piotrowski, B. M. (2005). Tips on Improving Your Communication Skills. Biomedical Instrumentation &Technology, 39(1), 51-2. Retrieved February 2, 2012, from ProQuest Health and Medical Complete. (Document ID: 842559581).
Marshall, P & Robson, R. (2005). Preventing and Managing Conflict: Vital Pieces in the Patient Safety Puzzle. Retrieved February 5, 2012 from http://www.longwoods.com/content/17660
Parvis, E.L. (2001). The importance of communication and public-speaking skills. Journal of Environmental Health, 63(9), 44,35. Retrieved February 1, 2012, from Research Library. (Document ID: 72462163).
Sinickas, A. (2007). Breaking Down Departmental Barriers: Strategic Communication Management, 12(1), 11. Retrieved February 3, 2012, from ABI/INFORM Global. (Document ID: 1410786161).
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