In the twelfth chapter of Andrew J. Durbin’s book Human Relations: Interpersonal Job-Oriented Skills Eleventh Edition, the focus was on helping others develop and grow. When working in a business or just in everyday life, it is important to assist others. Some people are too shy or embarrassed to ask for help in certain situations so taking the initiative to step up and recognize the need for help is a big deal. It is important to understand what the characteristics are of being a nurturing, positive person when assisting or helping others. There are also certain techniques to be noted when coaching and training individuals.
Being a Nurturing, Positive Person
In order for an individual to be successful in helping other people broaden their development, it is important to be a caring and optimistic instructor. This will promote growth and development. If an individual is always negative and putting people down when they are trying to learn, it will have an adverse effect (Durbin, 2012). In order to promote a positive learning environment, one must be positive, encouraging, and supportive. A negative environment will only discourage individuals from being successful. In a classroom setting, students are more apt to cooperative and pay attention to an instructor who is enthusiastic about what they are teaching and how it affects them in everyday life. Durbin (2012) explains that there are three actions and attitudes that support being a nourishing person. The first is to know that most people have the desire to grow. Everyone has some desire to better themselves. Second, team up with a coworker inside or outside your department so that the two of you can form a buddy system. It is important to have a b...
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...ness and take into account learning style (Durbin, 2012). People tend to learn in many different ways so understanding how to train everyone will be more effective if there are different strategies used.
Regardless of the specific type of assistance to others, (helping, mentoring, coaching, training, etc.) it is important to make a connection to the individual from the start. Developing that connection will further expand the knowledge and growth ability that is to come. Being a positive, supportive, and nurturing person will help the individual advance in whatever aspect they need assistance and/or training on. Give positive feedback to the trainee and always congratulate good results (Durbin, 2012).
DuBrin, A. J. (2012). Human relations: Interpersonal job-oriented skills (11th ed., pp. iii-409). Upper Saddle Ridge, NJ: Pearson
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