Case Study of the Green Mountain Resort
In this week’s assignment we will discuss the images of managing change and how they relate to the case study of the Green Mountain Resort. First I will identify the change images held by key players in the case study. Then we will look at how the assumed change images influenced dealing with the issues in the case study. Then we will apply an additional change image to the case study and discuss the possible outcome. Then finally I will discuss thoughts on the statement from the text “if we only draw upon one particular frame, then this will take us away from the thinking about what is going on from an alternative perspective” (Palmer, Dunford, Akin pg. 42, 2009).
What Change Images Were Identified in the Case Study
The first part of this week’s assignment is to identify the changes images that where discussed in this reading as they relate to Gunter the resort manager, the hospitality literature and the consultant from the Green Mountain Resort case study. Before we look at these areas in the case study let us take a minute to review what the six images of managing change are. Our text explains the six differing images of managing change are 1) Director, 2) Navigator, 3) Caretaker, 4) Coach, 5) Interpreter, and 6) Nurturer (Palmer, Dunford, Akin pg. 27-34, 2009).
Let’s look at Gunter the resort manager and what change image he appears to approach the turn over issue in the story. Gunter approached the situation from the director image with logic and tried to control the situation and correct/change the organizations problem (staff turnover). Gunter also appeared to display the optimistic view that he could change/fix the resorts problem as long as he followed the corr...
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...ain Resort. First we looked at the change images held by key players in the case study. Then we discussed how the assumed change images influenced the handling of the employee turnover issue in the case study. Then we will applied an additional change image to the case study and discuss the possible outcomes. Then finally I will discussed the possible meaning of the statement from the text “if we only draw upon one particular frame, then this will take us away from the thinking about what is going on from an alternative perspective” (Palmer, Dunford, Akin pg. 42, 2009).
Middlemarch, G. (2013) George Eliot, Middlemarch Quote retrieved from http//www.goodreads.com/quotes/tag/open-mindedness
Palmer, I., Dunford, R., & Akin, G. (2009). Managing organizational change: A multiple perspectives approach (2nd ed.). Boston, MA: McGraw Hill.
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