Gloria Jean's Coffee's Entry in the Chinese Market

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One of the leading and top coffee chains in Australia is Gloria Jean’s Coffees. It is an Australian-based coffee company, with more 480 stores across Australia. It is one of the largest coffee chains in world and is one of Business Review Weekly’s top 1000 companies and in top 500 private companies in Australia in 2008. Originally, the company started its operation in the USA, particularly in Chicago, with Ed Kvetko and Gloria Jean as founders in 1979. After over a decade, an Australian business man and coffee expert, Nabi Saleh, introduced Gloria Jean’s Coffees across Australia. In 2009, Gloria Jean’s Coffees International affiliate company, Praise International North America Inc bought the company’s US retail and franchise operations from its current US owner (Gloria Jean's Coffee, 2013). Now, Gloria Jean’s Coffees has already a wide presence in 37 markets globally, with numerous outlets in Australia, Malaysia, Mexico, USA, South Africa, Kuwait, Korea and many others. In particular, it has only 2 outlets in China, located in Xin Mei and Zhenyuan. The company is still pushing its effort in making a significant presence in China, and increase and diversify the company’s revenue streams.
The People’s Republic of China is the fourth largest country in the world is the most populous nation, with population reaching to over 1.349 billion as of July 2013. China’s population is composed of varied ethnic groups such as Han Chinese, Zhuang, Manchu, Hui, Miao and others. Chinese speak different languages, mostly standard Chinese or Mandarin, Cantonese, and other minority dialects. Most of the Chinese are practicing Daoist and Buddhist. There are also others practicing Christian and Muslim religions. China’s government type i...

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...nt products and could venture into innovating products that describes the culture of China. This enables localization of products and could pose significant opportunities for the company. More so, the company could adapt competition-based pricing strategy. The company could use multi-faceted marketing approach for their promotional strategy which includes online marketing, localized company websites, print and broadcast advertisements and many others. Besides kiosks and in-line stores, the company could have company-owned physical locations where there are seats and tables for their customers. For human resources, they could employ multi-lingual employees in order effectively service their customers, given that China have different languages and dialects. Private capital funding could be an approach for entering and operating their stores in the Chinese market

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