Gap Analysis: Global Communications

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Gap Analysis: Global Communications

The Gap will explain changes that will need to be implemented in order for Global Communications to succeed as a viable organization. The analysis will separate the different issues and determine some the structure needed to form a plan to move forward with the globalization of the organization. The company has seen a price drop in the stock and would like to create a new structure to globalize the organization with-in 3years. The issues identified with the restructuring of Global Communications are: New Value System, Communication to key interested parties, Outsourcing / Reduction of workforce and Stakeholder Interest. Throughout this analysis Global Communications will be referred to as GC.

Situation Analysis

Issue and Opportunity Identification

The company has experienced a decline is stock prices as low as 50% in the past year and this would be Global Communications’ opportunity to restructure the values system and add new services to capture a new market segment for the organization (GC Scenario). Global will need to create a strategy on what the company’s values are reflecting in today’s current marketplace within the industry of telecommunications. Global Communications has the opportunity restructure the company’s business model and add additional services to include video and broadband connections for consumers. The addition of services will move GC towards the goal of becoming global in the marketplace.

Communication is going to be a key factor in moving the company forward to restructure the business. GC has the opportunity to create a line of communication between the interested parties to show consideration and hoe the changes that will be affect everyone hat the organization will encounter. The Board is a key component for stockholder when faced with difficult choices in order for an organization to re evaluate its purpose. The Union is a key party that if communicated properly could help in the explanation and placement of workers with a smooth transition into other employment or relocation within the organization.

Outsourcing is a very effective way for company’s to save money on certain types of labor. Global is looking at savings as high as 40% by considering an outsource plan with the domestic call centers. A strategy will need to be determined to create an educational promotion so that Global’s publics understand the position of the company and the options that the company is facing in the current market.

Stockholder buy in is key in turning the company around and understanding of the changes that need to occur to make GC a profitable company.

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