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impact of training and development on employee performance
implement management by objectives
impact of training and development on employee performance
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Introduction
For this assignment I have chosen to expand on the topic of managing performance, namely, management by objectives.
After further study of performance management systems, I felt a keen interest and familiarity with the idea of this results method of review. My intention is not to compare methods (results, trait, and behavior) and say one way is better than another. My first impression though, is that a results method does have the interests of the organization in mind over the others. But again, I am not making an argument for either method. Particularly, what I do like about management by objectives is that it aligns the role, duties, and tasks of an employee to the objectives of the organization; using goals as the catalyst to meet those objectives. Goal setting is something I have believed in for some time, personally and professionally. Within this assignment I plan to delve deeper into management by objectives, state my personal thoughts on the subject, weigh its pros and cons, and build on my personal and business foundation.
First let us define management by objectives (MBO); Gary Dessler and Fredrick A. Starke in their book Management, Principles and Practices for Tomorrow’s Leaders, (Second Canadian Edition) define MBO as: A technique in which the supervisor and subordinate jointly set goals for the latter and periodically assess progress toward those goals. Wikipedia.org similarly defines MBO as: a process of agreeing upon objectives within an organization so that management and employees agree to the objectives and understand what they are. To me, both definitions sound like a fun and proactive method that can become empowering to an employee. Anyone who has set a goal, big or small, and achie...
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... appealing and surely what made it popular are its strategic planning characteristics. It allows workers at “bottom” levels to play an active role in the direction of the company. Improved performance almost becomes a spinoff of the process, not its sole purpose.
I am very happy and encouraged from my added research into the subject of MBO. Initially, my knowledge of the subject was based on the performance management chapter and the limited section on the subject. Being a goal oriented individual, I assumed that this management tool could be successfully applied almost seamlessly. This assumption has been proven wrong as I did not take into account the settings and behaviors of the individuals applying the system. A system such as MBO can become easily corrupted. That said, if an organization works past user limitations, MBO is an excellent and worthwhile venture.
It is stable over time and expands the attention range of the corporation. Through involving a broad and long term aim, it creates a sense of urgency and improvement drive
Falcone, P. (2012). 2600 Phrases for Setting Effective Performance Goals: Ready-to-use Phrases That Really Get Results. New York: American Management Association.
Managers can determine individual performance and evaluate the productivity of employees (Bohlander and Snell, 2010). Moreover, the managers can optimize productivity in their organizations through performance management process. To determine the effectiveness of the performance process, it has to meet the following requirements.
Performance management is vital to leadership success. Great leaders will take advantage of performance planning and will set performance objectives for their employees. It is essential that leaders communicate goals in a clear and structured manner, coach employees to help them succeed, and correct any poor performances. Correcting poor performances is especially important and is a crucial part of performance management. Organizations will not succeed if there is poor performance management, so leaders need to understand how to implement these strategies in order for the organization to continue to develop and grow successfully.
This is about excellent companies holding tight to their centralized values and they have pushed autonomy in shop floor activities or product development team. Many successful companies allowed their employees the freedom to make decisions while working around and maintaining core company values. And also its about good planning and controlling.
Management by objective: It’s a system that a management needs to focus on what the company or an organization requirements in order to achieve its goals
Various conflicts in the RM system can affect the benefits that can be obtained. It has been argued that performance management systems only provide superficial motivations and have little effect on underlying behaviours and attitudes. Although the RM system can have some limitations, there is strong argument for the benefits, and logic also deems it as a credible strategy to assist in improving employee performance.
Performance appraisal is perceived by most as a tool to reward or penalize employees for their good or bad work respectively by the end of a year. This notion is a challenge in itself to deal with. The whole exercise becomes dull for both supervisors and their subordinates and they tend to look at it as an additional responsibility which they have to finish. In the end, there is little or no value addition for either the employee or the organization. There are, however, better ways of looking at and conducting performance appraisals. It can give much needed feedback to both performers and laggards to improve upon and if done properly can even boost their motivation. More importantly, they provide a chance to employees to have a say in their goal setting and thus aligning it with the departmental and organizational goals. Also, the process itself has a value in team making.
The management by objectives (MBO) method consists of supervisors setting a list of objectives and making assessments on their performance on a regular basis, and making rewards based on the achieved results. The supervisor and subordinate members jointly identify the organization’s common goals and set the areas of responsibility of each individual in terms of results expected from that person. The overall objectives of the organization are translated into specific objectives for each succeeding level (i.e. divisional, departmental, and individual) in the organization. MBO works from the bottom up as well as from the top down approach and the emphasis is not given on the activities but on the goals achieved.
Rodgers, Robert, and John E. Hunter. "Impact of Management by Objectives on Organizational Productivity." Journal of Applied Psychology 76.2 (1991): 322-36. Print.
Performance management is a management tool used to value, monitor and measure a company’s strategies that ensure the efficiency and effectiveness of its product delivery. This management tool does not focus on the organisation and on its employees as well as stakeholders. It is a continuous process that entails that managers make sure that organisational and employee values are corresponding (Aguinis, 2005,p.1/2-1/5). Performance Management brings about the competencies in the employees, increases self-esteem by giving feedback to employees, there is a low number of lawsuits because it helps understand the company better (eThekwini Municipality, 2008,p.10-11). According to Pride, Hughes and Kapoor (2011, p.288) performance management creates motivation for employees; one theory of motivation is of Expectancy, which stipulates that employees satisfaction is driven by expectations of what an organisation will offer in return.
Furthermore, most organization used the performance to determine the abilities and productivity of the employees. In an organization, employees set their objectives for the year and they monitor it and develop the right skills to achieve the target (Vallerand, 1993).
It is important to identify some of the problems an organization may have and go in and analyze them. There are many techniques that can be approached to help gain businesses people side of management like improving rapid response to customer service needs, low employee output, and costs. Change is not easy for some people, so making sure employees understand why change is needed helps people to become more aware and have the time to adjust or process those changes.
These goals need to be “SMART”. SMART goals is a term George Doran used in an article he posted called “There’s a S.M.A.R.T. Way to Write Management’s Goals and Objectives. This acronym stands for Specific, Measurable, Aggressive, Realistic, Time-Bound (Doran, 35-36). If a manager gives an employee a task, but it does not meet the “SMART” requirements, there is a strong chance the employee will not be able to reach that goal in an efficient way. The manager needs to make sure the goal is specific. If the goal is not clearly stated, or if the goal is misunderstood by the employee, then it may not be accomplished. The goal must also be measurable. There needs to be a way for the employee to show progress with the task at hand, it is tough to complete a task if there isn’t a tangible way to know if the goal is being completed. The goal needs to be attainable for the individual. The employee should have the right resources and knowledge to get the task done. This correlates with the realistic aspect of SMART goals. If the task given is not realistic, the employee may become frustrated when they cannot possibly reach the goal. Lastly, the manager should assign the employee a time-frame to complete the task, this will motivate the employee to complete the task at the highest level of efficiency
Performance management is used for the basis of promotion, reduction in force purposes (talent management), gives transparency of what an organization is looking for, merit increases, and lastly it provides protection against lawsuits for unlawful termination by keeping written documentation. Performance evaluations are advantageous to both the organization and the employee. A leading advantage of performance evaluations is it gives the employee an opportunity to create and achieve smart goals. Although performance evaluations primary function is to measure whether an employee is a good fit or a bad fit for the organization, its function is so much a broader. Performance management is tool purposely used to motivate employees to examine themselves and determine if they have selected the profession that is best for them; consequently the feedback an employee receives from their superior supports them with increase their knowledge and