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mcdonald's consumer behavior
perception of mcdonalds
mcdonald's market research
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Personal Factors. McDonald’s serves products that reaches a wide variety of age ranges and personal interests and desires. The menu consists of items from salads to greasy, cheeseburgers. By McDonald’s having a variety of items on their menu, it allows the products served to reach a broader audience. There are salads for those who are vegans, dieting, looking for a healthier lifestyle, or people of a certain age or weight who are cutting back because the Dr. ordered them to. There are kid’s meal which consists of many options from hamburgers and cheeseburgers to chicken nuggets. Instead of always having fries with your meals, there is the option of substituting the fries for a salad or apple slices. There are those high calorie burgers, fries …show more content…
The purchasing power of an individual will have a decisive influence on his behavior and purchasing decisions based on his income and his capital (The Factors Influencing Consumer Behavior, 2016). McDonald’s is a fast-food restaurant with fair prices. If the prices are not fair to some, they also offer a value menu where you can get items at a cheaper pay. Instead of going to Chili’s or Applebee’s for a burger, consumers often choose McDonald’s because it is the same amount of food, but for $3 to $6 dollars cheaper. Also, you do not have to wait 10 or more minutes for your meal. At McDonald’s you pull up to the first window, pay for your meal, pull to the next window, and receive your food. The entire process is about 3 minutes which is convenient for the consumer because this day and age, we are always in a …show more content…
McDonald’s marketing team is constantly watching the economy for the latest trends to reach consumers on many levels such as personally and financially. Product adjustments are made daily to fit potential present and future consumer needs. Understanding the factors that determine consumer perception/attitudes of a product’s value or cost is of crucial importance to an industry’s product innovation, choice of marketing and communication strategy and maintenance of competitive advantage (Sathyan,
Growing up with McDonald 's, many watched McDonald 's advertise themselves. A considerable amount of children along with adults have either gone or continue to go to an establishment. Have you ever stopped and wondered the reason why people crave fast food so much? Could it be that the food is deliciously intriguing or could it be that fast food has been drilled into the heads of an abundant amount of people? A mass of people grew up with each advertisement every fast food restaurant released, whether the advertisement was on television, on the radio, or printed? Has the craving for McDonalds has been caused by the physiology that goes behind each advertisement?
To mitigate this contradiction, McDonald’s in the past few years have been trying to make their menus healthier. They have added some different items to the menu and have stopped advertising less healthy menu items towards children. McDonald’s has added salads, fruits, and raw cut vegetables to its menu in the most recent years. (Strom, 2013) Even though McDonald’s has tried to add more healthier food to their menu they still make more money from all the unhealthy menu options opposed to the healthy menu options. “Sure, McDonald 's is touting its menu refresh, and various stats to prove its food is nutritious…The big money that McDonald 's makes still comes from greasy burgers, large fries, and soda pop.” (Fooducate,
Chief among the developments was McDonald's Corp.'s decision to phase out its popular Super Size fries and drinks in its domestic restaurants, which the company said was an effort to simplify its menu and give customers choices "for a balanced lifestyle." Last year McDonald's added entree salads to its menu and provided fruit, vegetable and yogurt options with its Happy Meals.
How should McDonald’s respond when ads promoting healthy lifestyles featuring Ronald McDonald are equated with Joe Camel and cigarette ads? Should McDonald’s eliminate Ronald McDonald in its ads?
The purpose of this research is to provide a substantial assessment/explanation/analysis of the degree to which the McDonald’s operates based on a universal cultural or whether it is most strongly influenced by the national culture of that country. The researcher will explain how McDonald’s uses diversity and organizational initiatives to contribute to the corporate bottom line. Finally, the researcher will evaluate the company’s bottom-line rationale for diversity initiatives.
Have you ever wondered how the business empire of McDonalds was started? With over ninety nine billion served, it was started in 1940 in San Bernardino, California. It was started off as just a Bar-B-Q that served just twenty items. Its first mascot was named “Speedee” They eventually realized that by setting up their kitchen like an assembly line that they could be much more productive and get their food done faster, with every employee doing a specified job; the restaurants production rate became much higher. A milkshake machine vendor came into their small restaurant one day, his name was Ray Kroc. He saw how much potential the restaurant has, so he bought it out and opened one of the first franchises. Within the first year of Ray Kroc buying it, there were one hundred and two locations all around the world. McDonalds currently is one of the largest fast food restaurants in the world and currently has served over sixty four million customers through one of their thirty two thousand sites. It has almost become a way of life for America. Though, McDonalds started off as a small business between two brothers, it grew into one of the largest restaurant franchises in the world and greatly affects our society and how we eat our food.
For many important and well known companies its people are most important asset. For McDonald’s this applies as well. Employees who demonstrate positive attitudes and ability of commitment strive to be number one in customer satisfaction. For this same reason, McDonalds’s restaurants focus on attracting and hiring the best and at the same time provide the best place to work. Unfortunately McDonald’as well as other companies have to experience staff turnover. Many of these reasons consist of changing careers, going back to school, leaving the area, and even new opportunities they are offered. Although, it can be very expensive to recruit and train staff to reduce turnover, McDonald’ reinforces these steps and makes sure they choose wisely and also treat their staff well. McDonald’ needs and looks for people who want to exceed and deliver great customer satisfaction service. In order for them to make sure they select the best, they must identify quality skills, and or behaviors that applicants must demonstrate in order to be hired and be part of McDonald’s family. Every position or job description has an outline of the regular duties and or responsibilities McDonald’ want their employees to follow. McDonald’ also has a person specification where personal skills and competences can be defined of each applicant.
...dvertising. They took a new approach towards advertising. Instead of advertising on network TV they focused on outdoor advertising. They made the single largest purchase in the history of advertising when it purchased 20,000 billboards to reach consumers on the road and within minutes of a purchase decision. McDonalds used the concept of market fragmentation, which is the identification of smaller and smaller market segments. They not only expanded their variety of burgers, but also test-marketed fish-and-chips, fried chicken, pizza, and carryout groceries. Bibliography Fundamentals of Marketing (10th Edition) by William J. Stenton, Michael. J. Etzel, Bruce. J. Walker. (Pages: 41-42, 48, 56, 104, 115, 116, 130, 169, 171, 243, 265, 299, 458) http://www.mcdonalds.com/corporate/index.html http://www.fortunecity.com/meltingpot/dalston/714/myribbon.htm#intro
We have come to the phase that allows Team A to apply the research tools and implement a market research plan. Team A will review various marketing research tools that are available for researchers to use such as secondary research, secondary on-line research, exploratory research, nondirective interviews, and the Likert scale. Our secondary research is showing that consumers are demanding healthier menu options. This market research implementation plan will develop several market research tools; including questionnaires’ and the Likert scale to verify if McDonald’s consumers genuinely want and will purchase healthier menu items.
McDonalds also uses diversification in its global marketing. McDonalds recognizes that different countries have different values, customs, and tastes. Therefore, McDonalds satisfies these diverse global tastes by diversifying the menu according to each country’s unique preferences. This added diversification tactic, allows McDonalds to stay competitive in a global market. Examples of McDonalds globally diversified menu would be that McDonalds offers an exclusive beefless menu to its customers who live in India. This is because eating beef in India is sacrilegious. To meet the tastes of customers in India, McDonalds created new offerings such as the “Pizza McPuff” and the “McVeggie.” McDonalds considers the cultural tastes in every country it opens its doors
McDonalds provide high quality products, such as burgers, fries, drinks, muffins, etc, which are safe and reliable that it does what it is supposed to do, but not only does the quality of the products matter, the good value for money affects the business. E.g. buy one extra value meal and get one free with a food voucher that represents the offer only. They ensure that a high standard of the product is carried out at all times and they try to compete very competitively with other fast food businesses with their good value for money. Also a customer would know if the product is good value for money by checking in another food outlet like KFC for their services and products.
The menu at McDonald's typically consists of hamburgers, chicken sandwiches, salads, drinks, shakes, and a recent influx of healthier alternatives. McDonald's also is widely known for their breakfast menu, which consists of sandwiches, pancakes, French toast, hash browns, and breakfast drinks. Since McDonald's appeals to such a wide audience, it must constantly re-evaluate its menu depending on feedback and market research. McDonald's expends considerable resources to update its menu and introduce new products in order to be more in tune with its target audience (The Times 100).
A franchisee, an affiliate, or the corporation operates a McDonald’s restaurant. Thus, McDonald's Corporation revenues come from the rent, royalties, and fees paid by the franchisees or sales in company-operated restaurants. According to Yahoo Finance report, McDonald's Corporation had annual revenues of $27.5 billion, and profits of $5.5 billion (McDonald’s 2014). McDonald’s primarily sells hamburgers, cheeseburgers, chicken snacks, french fries, breakfast items, soft drinks, milkshakes, and desserts. In response to changing consumer tastes, the company has expanded its menu to include salads, fish, wraps, smoothies, and fruit. Their food caters to all age groups, and they have a special menu known as “happy meal” that is targeting children.
Strategic management is the way of implementing different business strategies and plans to attain certain specific aims and objectives. It involves collection of decisions and different rules and policies that tend to define the results that are generated in the form of better business performance. For undertaking these activities, management should possess an in depth understanding and be able to assess the general and competitive external and internal business environment to take proper business decisions (Cornelis, 2010). McDonalds is an organization that offers a range of products and services in a very effective manner that makes it a market leader in providing fast food services all over the world. By enforcing suitable strategies, McDonalds can increase its level of sales and will also help in upgrading as well as sustaining the market by acquiring competitive advantage (Schoenberg, Collier and Bowman, 2013).
McDonalds uniform menu offerings can be mass produced; therefore helps to lower production costs. Additionally, the company bargaining power with its suppliers lowers its input costs and boost margins and even more importantly, McDonald 's offers a very large advertising budget which gives the company a significant competitive advantage over its competitors. Much of McDonald 's sales occur outside the United States and thus, with McDonald 's tapping extensively into global expansion therefore the company’s international operations will continue to strive and