The purpose of this paper will be to identify and describe ethical tactics used in the Jeanne Lewis case. The writer will also discuss Jeanne Lewis's ethical behavior in light of her decision to work with her employees until she was confident in the strength of her team.
Ethics are a study in the philosophical debate over good and bad. Good encompasses those things that are beneficial whereas bad are those that are detrimental. In a business context, for example, good may mean beneficial for the organization. It might also mean good for the employees. Perhaps even good for the environment would describe ethics in business today. In a personal context ethical conduct tends to mean "those which enhance the well-being of others" (Paul & Elder, 2003, p. 2). Exactly which others or just how they are beneficial are left to interpretation.
Jeanne Lewis Case
Lewis uses a number of tactics for influencing the behavior of her subordinates throughout the examined case. Lewis takes on a number of different roles at Staples during the course of time that the case encompasses, and the focus of her behavior appears to be to benefit the organization in such a way as to advance organizational goals.
In one example, Lewis was assigned as director of operations for New England. The role gives Lewis responsibility for 50 stores that need attention and possible intervention. Doughty (2000) comments, ...
... middle of paper ...
...employees until she was confident in the strength of her team.
Jeanne Lewis shows a measure of ethical tactics in her dealing with subordinates in her time with Staples. Lewis examines her situation before choosing her leadership style, and shows concern for the needs of the employees that she intends to influence. Overall, Lewis remains ethical in her behavior and in the tactics she uses to influence others.
Doughty, K. C. (2000, July 24). Jeanne Lewis at Staples, Inc. (A)(Abridged). Harvard Business School Organizational Behavior Cases . Boston, MA: Harvard Business School Publishing.
Kreitner, R., & Kinicki, A. (2008). Organizational Behavior - 8th ed. New York: McGraw-Hill Irwin.
Paul, R., & Elder, L. (2003). The Miniature guide to understanding the foundations of ethical reasoning. Dillon Beach, CA.: The Foundation for Critical Thinking.
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