Ethical Dilemmas : An Ethical Dilemma Essay

Ethical Dilemmas : An Ethical Dilemma Essay

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An ethical dilemma, also called an ethical paradox refers to a situation that involves conflict between moral beliefs and practices in which any choice made will result to transgressing the other. Resolving ethical dilemma can be a difficult task and it needs critical analysis in order to reach at the best solution. As an employee at an educational institution, one may think that all employees and other staff will uphold high professional standards, but that is not always the case. Before joining University of Phoenix, I was employed at one of the biggest universities in the country, which has eight campuses in South Florida, implying that it has people from diverse cultures and backgrounds.
The Experience
As an employee for the Quick Copy Centre in one of the campuses, I am expected to abide by the rules and regulations set by the college and the state. Some professors think that being learned, they can do whatever they want without following the policies. I believe in strictly adherence to the policies and I feel it is my duty to enforce them. On a certain particular day, Professor Kevin came into the office requesting for some copies from a book for his lecture notes. When I asked him to give me a copy of the book, he totally refused. As a policy, I am supposed to adhere with the copyright laws stated by the college and the federal law. He got upset and started throwing abusive words to me, and even went ahead to tear up the copy form and throw it on my face. I told him that I was just being compliant to the rules and I was willing to assist him at any cost so long as he provided me with the necessary copy of the book and a signature from the department’s chairperson if the book had copyrights reserved. I got very angry and fel...


... middle of paper ...


... to be sued and myself being sued and lose my job. I told them the right procedure to follow if one wants to make copies. As required by the law, one is supposed to write to the publisher. I also explained to Professor Kevin that he was supposed to show me respect regardless of my position and the way he had acted was unprofessional. He understood and apologized to me. He went ahead to write to the publisher who responded back, allowing us to make copies. Professor Kevin thanked me a lot and praised me for upholding high professional ethics in my job.
Conclusion
It is the duty of everyone to enforce laws and policies as outlined by the state and various law bodies. When faced with professional and ethical dilemma, one is supposed to stand firm by the truth and make wise decisions on solving it. it is very essential as professionals to have conflict resolution skills.

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