Leadership is one of the most sought after commodities by a good number of people nowadays. Andy's Recipe case study serves to deepen one’s understanding of leadership, particularly how various approaches and theories to leadership are applied and practiced in active sessions (Northouse, 2010). Andy owns a successful restaurant business, and several aspects of his leadership account for his 25-year success. For instance, his approaches to leadership have seen his business profit more than other restaurants in the area.
First, his positive outgoing personality, great social skills and perfect knowledge of how to motivate his managers have gone a long way in helping Andy Garafallo attract more customers to his restaurant. Secondly, his friendly demeanor and pride for his heritage allows for seamless interaction with his managers with different temperaments. He also believes that one can only be successful by being who he/she can be, and this case, he believes that customers come first. For this reason, Andy doesn’t believe in decreasing the quality of his food in order to make quick ...
Stephen Boos has worked in the food service industry for over 30 years. He started as a bus person and subsequently trained as a chef’s apprentice. Steve’s mother believed that a college education was something that everyone should receive. She felt that a college degree was a good investment in Steve’s future. In 1976 at his mother’s insistence, Boos moved to Northeastern Ohio to attend Kent State University where he earned a bachelor’s degree in business administration. After graduation, Steve began working for East Park Restaurant as a line cook. Using his education as a foundation, Steve made a point to learn everything he could about running a restaurant, from cutting meat to the bi-weekly food and beverage orders. His versatility, keen business sense, and ability to control costs resulted in Steve’s promotion to General Manager, as role he has held since 1995.
Having a great leadership and effective planning can occur in several different ways and can sometimes be misconstrued. Regardless if it is in a workplace setting or your personal life, we must always try to live by the word of God. Panera Bread’s leadership approach closely mirrors the company’s attitude towards fulfilling the consumer’s needs. In this paper I will provide a breakdown of Panera Bread’s leadership style and also look at the company’s unique practice that is similar to having a Christian World View.
Although women in law enforcement has increased within the past 20-30 years, the struggle to be fully accepted and held to the same standard as a male continues, and this is mainly due to barriers such as the attitudes of male officers. Many policemen continue to express negative views of female officers such as the perception of being less physically capable, mentally and emotional feeble, and unable to earn the trust and respect of citizens. (Davis, 2005) There are many beliefs that because men have maintained the lead role in law enforcement, allowing more women to carry out the same duties demystifies the masculine persona that has always gone hand in hand with policing. There remains the stigma that males have always had the protective role, not a female, and this way of thinking continues to be difficult to deter from. On the other hand, although it is not fact, many police authorities would agree that policewomen are better empathizers and sympathizers in cases concerning women and children - - as mentioned before, and that they tend to approach situations with a unique perspective; bringing different ideas and virtues to the table. For example, most female officers who are petite in stature, know they are unable to stop a physical confrontation, so in order to prevent the occurrence of a fight, will resort to communication to calm the situation. Not to say that males do not have compassion, but there is the maternal quality about females that juveniles feel more comfortable talking to rather than a big scary guy in uniform. (Miller, 2012) In other ways, female officers receive more respect than a male officer might. Patrol Officer Denelle Craul, of East Pennsboro Police Department believes, “Men are taught to respec...
Chad Miller, manager of Buffalo Wild Wings in Dubuque, excellently showcases leadership characteristics each time I work with him. Throughout my one and a half years working underneath him, I have witnessed many great exchanges of leadership from Chad to customers, employees, and his other managers. He remains professional, shows his passion for the sports within the restaurant, as well as the food and atmosphere, clearly communicates effectively, and has inspired many people to move up within the company. However, another great example of leadership comes from the Director of Student Life, Diversity, and Leadership of Northeast Iowa Community College, Kara Popp. She exudes professionalism, while maintaining a light atmosphere during the time I work with her. Her communication style clearly shows her passion for the school by consistently instilling excitement and enthusiasm into her audiences. As president underneath of Kara, I have transformed into a proper leader. Although my previous leadership experience, as an 18 year old manager at a McDonald’s restaurant, showed my immaturity throughout my tenure, but beca...
Mlls, D. Q. (2005). Leadership How to Lead, How to Live. Boston: Harvad Business School Press.
Leadership is not a position but an action that is undertaken by an individual. Leadership is not just about giving orders, yet it is the action of serving others. According to Robert Townsend, “A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs” (2013). A good leader will support his or hers employees because a leader is not judged on their own actions, but they are judge on the success of those that they support. In the modern era, we look at business leaders in the same way that historians view military commanders or kings of the past.
Leaders is an effective tool for summarizing and inspiring leadership, not in that it teaches tough strategies and manipulations, but that when looking at an overview of its content, Bennis and Nanus are essentially teaching human relations and human decency. All in all, this book highlights strategies for us all to be better in our lives and our everyday interactions.
Leadership at times can be a complex topic to delve into and may appear to be a simple and graspable concept for a certain few. Leadership skills are not simply acquired through position, seniority, pay scale, or the amount of titles an individual holds but is a characteristic acquired or is an innate trait for the fortunate few who possess it. Leadership can be misconstrued with management; a manager “manages” the daily operations of a company’s work while a leader envisions, influences, and empowers the individuals around them.
A model organism is a non-human species that is extensively studied to understand particular biological phenomena. The observations are expected to provide insight into the workings of other organisms. When we study disease, development and genetics in biology, they need to be studied in vitro to see how these processes (i.e. pathways and signals) work. Studying these in humans could be considered unethical or unsafe, and very expensive. Model organisms provide insight that we can’t gain from lab equipment alone. What we learn in model organisms can be used to predict what would happen to other organisms. All organisms evolved from the same ancestors and pathways are the same across all different species. Model organisms are a small number of species that have been studied extensively. We extrapolate information from model organisms to understand developmental, biological and metabolic pathways conserved throughout evolution. A model organism is one that can be used to effectively conduct biological research. They are necessary so that researchers can conduct their experiments quickly and efficiently while producing accurate results. Model organisms tend to be simple, making it easier for researchers to change one element and analyze the effects of that change.
To be an authentic leader one must discover their True North and the purpose of leadership. Leadership decides the success or failure of organizations. The chief cause of organizational failure for the last decade has been failed leadership. A leader’s
The role of leadership can impact an organization performance in many ways. Excellent leadership can propel a company to the fortune five hundred list. For Example, Harpo Incorporated Oprah Winfrey’s company is a successful business that has made billions of dollars over the years. The business consists of several different entities such as the Oprah Show, Oprah Winfrey Network, and The Dr. Phil Show to name a few. This could not have been accomplished with a weak or uneducated leader. Many years ago I heard her give advice to the Williams Sisters. The a...
Northouse, P. (2010). Leadership: Theory and practice (5th ed.). Thousand Oaks, CA: Sage Publications, Inc.
However, not only the high quality standards of food affects the business, the staff who are presently providing the service are entitled to establishes him or her self with their tone (the sound of the voice), manner (the level of maturity), language and body language well enough to satisfy the customer and to make them appreciated of feeling more welcomed and values them as a proper customer. E.g. if a customer was about to speak the staff operating the till would say hello, may I take your order please,' and when their products are given Thank you and please come again.'
When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.