Introduction
There are many different options companies have when decided on what type if telephone service to use. The size and needs of the company will usually determine the communications needed to run an organized operation. Another factor in choosing what type of telecommunications a company will need is what type of business does the company deal with. For example, is the company a telemarketing service, a customer service company for bank, or a consulting firm; plus, what are the majority of calls pertaining to and the time frame of each call? Are the telephone calls from customers needing to know where the nearest bank or ATM is or are they important clients wanting an estimate on a construction project that is underway. These are a few of the important items to look over before choosing the telecommunication that are right for you company.
I work at a company called VTN Nevada. It is an engineering, survey, architecture, planning, and construction management consulting firm. We do consulting work for many large companies in Las Vegas Valley. We do a lot of communicating with clients, construction project manager, and the entities, such as, City of Las Vegas, City of Henderson, City of North Las Vegas, Clark County, and Nye County. The need for good communication is mandatory in order to get the project done to the clients desires, as well as, meeting the needs of the entities that the projects are located within. VTN Nevada uses many different forms of communications from conference calls to e-mails, but nothing is better than a face to face meeting in order to straight out major issues.
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The system that is currently in place at VTN Nevada is the PBX, otherwise known as Private Branch eXchange. The PBX allows VTN to create extensions to connect to each other, as well as, to the public network. The system is set up to allow a person to dial the main office line and get the first receptionist, Rita. Rita, will then direct the caller to the person that they are trying to reach. If the caller wants to contact one of the directors of the company, they will be transferred to the director secretary, Marti. Then, Marti will transfer the caller to the intended recipient of the call, take a message, or transfer the caller to the intended’s voice mail. Rita will at the main number has the same
of their telephone, cable, and Internet services. With this market-product focus, Comcast will utilize their specialty features to ensure continued market share growth. Marketing and Product Objectives Comcast Cable’s intent during the next five years is to continue increasing their market share by providing superior customer service to their existing customers and any potential customers. They will continue building their customer base through increasing residential and business service accounts
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has affected the telephone services both local and long distance, cable programming and other video services, broadcast services and services provided to schools. The Federal Communications Commission has actively endorsed this Act and has worked towards the enforcement and implementation of the various clauses listed in the document. The Act was basically brought into existence in order to promote competition and reduce regulation so that lower prices and higher quality services for the Americans
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Salem Telephone Company Financial Analysis In 2001, Salem Telephone Company created a subsidiary, Salem Data Services (SDS). The intent of creating SDS was to provide a revenue stream to subsidize the telephone operations and alleviate the need for a rate increase. Unfortunately, after 3 years, SDS has not met profit expectations. In fact, SDS continued to experience losses at the rate of $40-$45k per month making it necessary to reassess operations. While providing services to both internal
basically portrays the idea that the service providers should not be limited to the regulatory categories and that they should
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disadvantages of using VOIP. The quality of service or QoS will be discussed. Security problems and solutions for IP telephone systems and networks. The basics and many protocols will be discussed. The voice clarity considerations will be discussed. Business 911 requirements for VOIP phone systems. The end-to-end VPN’s versus firewall-based VPNs. VOIP what are the advantages of having the system. Cost savings, cost reduction, phone portability, Service mobility and integration with other applications
is important to understand the concept and terms associated with a traditional telephone network. One of the most common piece of telecommunication equipment used today is the telephone. When you plug an ordinary analog telephone into the wall jack installed by the local telephone company, you are connected to the telephone network and are able to place calls. 1), but how is this process performed? In early telephone networks, call completion was dependent on an operator to complete the calls. When
existing residential communications infrastructure: Integrated Services Digital Network (ISDN), and cable television networks upgraded to pass bi-directional digital traffic (Cable Modems). It analyzes the potential of each enhancement to deliver Internet access to residential users. It validates the hypothesis that upgraded cable networks can deliver residential Internet access more cost-effectively, while offering a broader range of services. The research for this report consisted of case studies
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Vonage virtual receptionist for small business Vonage has created a tool that prompts callers to select a few options from a phone menu. Once a caller dials into a company number, an automated record plays and informs the caller how to reach a desired extension. The extension numbers and the recordings can be updated from the administration portal in the settings page. The tool gives a company ability to create multiple virtual receptionists and scheduled to specific times. For example, one can set
1.Supplier Power: AT&T is a company that needs a considerable amount of supplies every year. Most of these are changing equipment, network facilities, supporting equipment and others. However, AT&T most of the time purchases their utilities straight from the manufacturer or authorized distributor. This company has a contract with with individual manufacturers who assemble the finished products for AT&T. The supplier’s powers for AT&T are insufficient because AT&T is contracted to a select group of