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Q2. Template One: Incident from Residential weekend My chosen toolkit is: Self-Assessment of Cultural Intelligence Questionnaire My results for this toolkit are: Idea Oriented and Good Listener Summary of critical incidents which demonstrates how you have achieved PG Goal Two: Be culturally and ethically aware and Objective One: Demonstrate their ability to work with diverse groups and teams. During the ‘mine field’ task for the residential weekend constructive feedback was given by facilitator x on my performance. The outcome of the feedback was that the delay and time wasted in searching for solution to enable us accomplish the task, was as a result of me having lost of ideas and not being able to communicate these ideas to the rest of the team members effectively; however, For me it was due to my personality trait as I was more of an introvert person who likes to be observant and pay more attention to peoples opinion and ideas of orders in order to understand what the task is all about before bring forth my ideas. Also, it was my first time working in a team with diverse culture which made it a bit difficult in projecting myself. This made me realize that for one to work in a multi culture organization; where there are different heterogeneous group one needs to have good communication skill in order to communicate effectively to achieve the aims of the organization because effective communication is an important tool for an organizations success(Carnevale 1988). How does this critical incident reflect the findings of your chosen self-analysis toolkit? The self-assessment of cultural intelligent questionnaire section feedback highlighted two statements where I disagreed; the first feedback explains that I don’t fine-tune the ... ... middle of paper ... ...atter the difficult When working with people is known as having self-confidence; individuals who possess these skills has certain charisma that allows people to work with them and it helps individual to interpret feedback. • Improving my Communicate skills when working in diverse groups; it can be seen that the best and effective manager has a good communication skill which plays a very important role as a manager of an organization in passing decisions (Turner & Müller, 2005). In addition I should consider how to communicate effectively with people from different cultures. As a manager in my future career, I should be more confident and participate more on interactive sections when working as a team to assure effective communicate and improve my communication skill as well as building up my confidence also I need to develop my analytical and thinking skill.

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