The concept of interview in social work practice could refer to an informal conversation with its purpose, which integrates social skills of psychology and sociology into the conversation. The interview might be seen as a bridge, which is building a connection between social worker and clients. The main purpose of interview might try to further understand clients’ personal situations and problems, and to help resolve the disputes. Our interview’s topic is what you passionate about are and my interviewee choose environmental sustainability to be her own topic. This interview practice offered a good opportunity to know a different myself and evaluate my interview skills.
Unlike verbal communication, the concept of nonverbal communication might have a broader field, such as body languages and posture, facial expression, eye gazes and so on. As psychologist xx emphasizes, every element of nonverbal communication is playing a significant role to work in both interviewer and interviewee parties. For example, both of interviewer and interviewee’s posture might convey a large number of information. If the interviewee’s posture is arm-crossing or leg crossing that would mean that he or she might defense or avoid questions. If the interviewer is shaking his or her legs or playing pens that would mean that he or she perfunctory interview. Thus, this kind of body language would make interviewees believe that you are not respected her or him, also might fail the interview. Thus, an appropriate nonverbal communication might be a crucial point to contribute a successful interview.
Trevithick summarizes several important interview skills in her books, such as foundation skills, questioning, confirming what has been said and heard, probing...
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...respect and caring for the interviewee. Probably because I studied psychology before that I was noticing my body language to show my respect and caring. For example, in the beginning of interview I shake my hands and introduced myself with smell. As xx stresses, shake hands is a psychological implication, which purpose is building a safety atmosphere to interviewees. Besides, it is hinting you are a trustworthy person and you are respecting the interviewee and this opportunity. I believed that body language might be my best way to present my respect. All in all, tension might be my worse enemy. Hence, the valuable lesson from here might be I need to calm down firstly then logical organise the questions. Therefore, I believed I would have a great improvement in my interview skills after I found my disadvantages of interview skills through the interview practice.
Interviewing is a procedure which recounts to a controlled situation in which one person asks a chain of questions to another person, relating to a specific field (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 18). Interviewing skills are pivotal in making an interview more effective, as it is an overall judgement of candidate’s capabilities (Interviewing skills, 2002, p. 8). The process of Interviewing is divided into five phases i.e. Introduction, opening, body, closing, and termination (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 144). According to Sommers-Flanagan and Sommers-Flanagan (2008, p. 145-154), introduction also named “initiation”, is the initial phase in which the interviewer explains his role, confidentiality policy, rules and regulations, and the purpose of the meeting. Also a person is put at ease and a short informal talk, develops a therapeutical relationship. Then the opening commences with the first question which is more about the person’s current concern (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 154-160). The body or “exploration” phase is the main section of interview as major information regarding the ...
Xu, staples and Shen define nonverbal communication as “facial expression and body language” and further mentions that communication is a reciprocal process between 2 or more people relaying understanding, ensuring the output is acknowledges and correctly conveyed. Video three’s interview indicates poor non verbal communication between 4:36 and 4:54. The Nurses’ body language is closed, leaning over the interview documents, not facing the patient, nor making eye contact. There are no hand gestures or head nodding to let the patient see visual signs that the communication is being clearly conveyed and comprehended. The Nurse is distracted, twisting her hair in disinterest. While the nurse does use vocal acknowledgement while scratching her head saying “oh yeah, ummmm”, there was no recall of what was said by the patient to confirm a mutual understanding. The nurse has effectively omitted 10 seconds of interview, causing a breakdown in communication, spanning content, observed reaction, facial expressions and body language which may have lead to required vital medical history. In order for non verbal indicators to be improved in this scenario, the nurse is required to provided undivided attention to the patient. Leaning toward the patient is a posture signifying empathy and a good attitude (Xu, Staples &Shen 2010). The nurse is required to make a commitment to be entirely engaged in the patients communication to ensure that the messages is conveyed accurately, refraining from performing other tasks such as writing or hair twisting while the patient is speaking. Facing the patient, and maintain eye contact, smiling, assuring nods, and touching will enhance the non verbal plane of patient- nurse communicati...
As I sat down with Jordan Fisher, on April 30th, we looked out the window to a gloomy, rainy day. It was wet and nasty day, but Jordan agreed to sit down with me to discuss his position as an HR officer. Jordan started with the Federal Government, 30 years ago at the age of 20. Now 50 Jordan is looking forward to retiring with his wife, stating “I enjoy it here, I really do—but I can’t wait to retire.” While Jordan plans to work for one more year before retiring, the knowledge and experience that he has gained from the position will never leave him. Jordan has been a very successful H.R. official because he has integrity, used effective communication and proper documentation.
I sat with Regina and asked her several questions that I thought were significant in the process of this interview assignment. Regina demeanor was that of a juvenile delinquent being question about a crime. I new this was not a way to get close to her nor establish a bond of trust that would be necessary for her to open up to me. So I decided to play a game that required her trust, this proved to be a icebreaker as she started to open up slowly as I started the questions.
Next I needed to do research on my interview topic. My partner and I had given
Communication is an ongoing process that people use in everyday life. However, the most frequently used forms of communication is also one of the easiest to forget, nonverbal communication. It is necessary to look at each part of nonverbal communication to fully understand its significance. Complex and always present, nonverbal communication is a powerful asset to anyone’s interpersonal communication skills. So powerful that nonverbal communication is the most important form of communication.
Interviews can be stressful for both the person being interviewed and the person doing the interview. This is especially true if you have not be trained on how to prepare for or conduct an interview. Post (2016) addresses ways the interviewer can prepare for the interview by researching the candidate and fully understanding the requirements of the job and the skills needed and then conducting the interview effectively.
To be successful in business, one must be able to perceive and use nonverbal cues to one’s advantage. It has been noted by communication experts that when two people have face-to-face communication only a small percentage of the message is delivered through the words they use. The majority of the message is understood and received through nonverbal communication behaviors. These behaviors include gestures, postures, facial expressions, and even clothing; all of which can interfere with the verbal messages that a person is trying to deliver. Although, the importance of nonverbal cues has not been examined extensively in the workplace, it makes sense that they would have a strong impact on any communication both in and out of the realm of business. The ability to perceive and to use nonverbal cues to one’s advantage in the workplace gives the business individual the necessary skill and power to achieve their desired level of success.
Interviewing is the main aspect of getting a job. Interviews are simple communication devices used to feel out the potential prospect. As I read through the article, important information grabbed my attention immediately. The basic of them all is preparing. Things that goes behind preparing for an interview is practicing in the comfort of your home questions, appearance, and research on the company you with t work for.
Nonverbal communication includes all those ways we communicate without words (Quintanilla & Wahl, 2014). The kinds of behavior included in nonverbal communication would be our walk, stance, posture, and appearance. Clothing you wear, jewelry, eyeglasses and the gestures such as shrugging shoulders or shaking head and facial expressions you make such as smiling or frowning are also included in nonverbal communication. Other functions of nonverbal communication include interpersonal attitudes, being skilled in observing and interpreting the nonverbal behavior of others in a profession. For example you observe that during certain times of the day a particular department may be extremely busy and overwhelmed, noticing a coworker interrupt this department during this time shows that this department does not acknowledge this coworkers request as willingly which may lead to the request being forgotten. By approaching this particular department during a calm time you are able to get your request acknowledged and completed without delay. Another function of nonverbal communication is one’s personality, character, disposition, and temperament (Quintanilla & Wahl, 2014). Certain work environments demonstrate certain traits of that person such as a library where librarians are quiet, restaurants where servers are outgoing and personable, and corporations where executive’s which are more profes...
Psychologists said that the first impression that people will get from you comes after seven seconds, and the nonverbal communication might help you to give a good impression in the first meeting. They also proved that people will judge the speaker and the speech from the beginning of the speech because verbal communication is not the only important part of communication. Psychologists found that 55% of people impression on you comes from your body language, 38% comes from your voice tone, and only 7% comes from your words. Therefore, when the speaker’s speech doesn’t match their body language, the audience will feel confused and lose interest in the
During my experience as an interviewee it has helped me realized on what is expected, which is beneficial to any future interviews. Listing your skills, personal qualities, strengths and weaknesses ect. is helpful for any kind of question being asked. Being an interviewer, I have concluded that making a good impression is the key, it says everything about you, for instance, choosing the proper attire, hairstyle, having a good tone of voice, and body language. Having a conversation,
The First step in successfully surviving a job interview would be preparation. Preparing yourself is the key to confidence. Be prepared for your interview. Before your interview, you should have a clear idea about what role they would expect you to work in,Start by learning what the company does, sells, offers and how the company operates, the size of the company/business, and the kind of work or clients they have. Know what duties you will be expected to handle. The more you know and understand the better prepared you will be. Another preparation would be having a resume. The purpose of your resume is to make a good first impression, a resume is a Summary of your Qualifications and skills It is always professional to bring a resume with you. Bringing a resume tells an employer that you are prepared and know how to present yourself effectively.
Your nonverbal communication can affect the way a message is received. It is important to notice the way you communicate nonverbally. For example, if you are standing with your arms crossed it may show that you are uninterested, if you are slouched and looking down it could mean you are upset, or if you are standing up straight with good eye contact it may mean you are confident and prepared. Another 38% of communication is your tone of voice (Thompson, 1). This can be the difference between someone thinking you are complimenting them or insulting them. Often times people will listen to your tone of voice to determine how they should receive and handle your message. When considering your body language think about your posture, eye contact, body movement, hand motions, and tone of voice. For an effective speech you should be assertive. People who are assertive have a good pasture, they keep eye contact, they do not fidget, and they speak clearly so everyone can hear. Although, people are not usually born with these traits, it takes time and practice to advance your
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.