• To understand and identify, if the customers are indifferent towards E-Banking services, what are the problems faced by them. SECONDARY OBJECTIVE • To know among the users of the E-Banking which services are regularly used by the customer to avail the banking services. Transfer of Funds Ordering Cheque book Paying Bills E-Pay NEFT Paypal Billdesk Mobile Banking. • To know and understand are the customer using all the features of the electronic banking or not and to understand the satisfaction level and what more do they expect to be introduced in the electronic banking. RESEARCH METHODOLOGY Research Design Research design is an influential system of action proposed to be carried out in a series during the process of research targeting on the management problems need to be solved.
References 1. INTRODUCTION 1.1 - PayPal –A Popular Company This paper is about a company called PayPal. First I will touch the general information about the company, then provide information about several details and finish with several useful future recommendations. PayPal (formerly X.com) that was founded in 1998 belongs to an Electronic Payment Systems, more precisely to Generic Systems subgroup. It is located in San Jose and carries out services that provide the possibility of sending and receiving money by means of computers in an easy, secure and fast way using an account-based system.
57% users transfer money between their accounts through mobile banking. Figure1 (http://www.federalreserve.gov/econresdata/consumers-and-mobile-financial-services-report-201403.pdf). However, in 2013 Federal Reserve’s survey, around 50% customers reject t... ... middle of paper ... ...the major risk related to e-banking: Controls: Risks are mitigated through controls. As mentioned before, there are many risks that mobile banking presents but it is possible to mitigate them to an acceptable level by enforcing proper controls. There are three types of controls: Preventive, detective, and corrective.
At one side the cost and efforts of maintenance of e-banking infrastructure may not necessarily justify the benefits to every bank. And at the same time, intangible cost of not providing internet banking channel is also huge and may affect the opportunities loss for banks. Having said that, in today’s context, providing full-fledged Internet banking services is more of “when and not if” and the benefits are comparable to “chicken or egg” theory”. In the first generation of Internet Banking, i.e. pre Y2K era, banks in the developed world provided basic facilities such as view balance, e-statements, check-book request, stop payment instructions, Electronic bill payment (EBP) etc.
2008). Technology gave birth to the internet due to which banking has also reshaped around 30 years ago. Internet banking services have not lessened the operating costs to the banks. However it also helped in expanding the customer satisfaction and customer retention (Polatoglu and Ekin, 2001). The TAM model provides the link between Perceived Usefulness, privacy and Security and consumer acceptance of online banking.
What can be done to improve ecommerce security Academic and employability skills Allan Augustin [Pick the date] Contents Page Introduction 3.1 Discussion 3.2 Ways to improve ecommerce security on internet 4.1 Secure socket Layer (SSL) 5.1 Access control security Measures 5.2 Firewalls 6.1 Encryption 6.2 Conclusion 7 References 8 Introduction 3.1 The purpose of this paper is to present the illustration of different techniques or methods that can be used to ensure e-commerce security. E-commerce is referred as the exchange of services and goods over the internet. In the current era, large number of businesses and organisations are transforming their business operations from traditional to e-commerce business environment (Ngai & Gunasekaran, 2007, p. 45). It is due to the fact that e-commerce business enables the organisations and businesses to increase their revenues while reducing their operational cost. Apart from all of these advantages, various issues are also associated with e-commerce.
E-Business is an improvisation of E-commerce over the years. It not only includes buying and selling over the internet but also every possible business action over the internet. For example, a customer can view his/her entire banking record over the internet without having to make a trip to the bank. Anything from flowers to big engineering products can be delivered by just a click of the finger. (Baltzan, 2012, 78) Advantages of E-Business • Pro... ... middle of paper ... ...ut these deals online need various vital pieces of information; there has to be an assurance provided to the customers about the security of the information.
Although my small survey was unscientific it gives me a good feel for what the average Joe thinks of this electronic labyrinth we have entered into. Internet banking as the name suggests is a form of banking that utilizes the internet and World Wide Web services. Internet banking technology utilizes secure means of transferring data or instructions from the account holder's personal computer into the bank's mainframe computer system. Typical transactions would include bill payments, transferring of funds between accounts and making applications. The transactions are real time and most transactions occur as soon as the user performs the command.
It will demonstrate how this software can be beneficial to banks and their customers doing online and offline business transactions. The advantages and possible disadvantages of fingerprint recognition software will be discussed and how it is increasing in the world today. The paper will demonstrate how business has changed towards an E-commerce environment and with that, how security risks online have increased. It discusses the importance of banks providing customers with online and mobile access to their accounts in the society we live in today. There are various methods utilized by thieves today for obtaining personal information online and offline.
If a person has direct deposit, they can directly deposit their paycheck into their bank account. Using their home computer, that person can pay their monthly bills electronically by using a third-party bill paying system authorized by their bank. Credit cards, once reserved for major purchases, are now accepted at grocery stores, fast food restaurants, pay phones, and coffee shops. Debit cards are quickly replacing checks for many of our day-to-day purchases. There are quite a few transactions that cannot be completed with cash, including renting cars, many mail order purchases, and subscribing to an Internet service provider.