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Importance of understanding cultural differences in business
Cultural and individual ethics
Key concepts of diversity management in the workplace
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1. Cultural diversity means understanding the different races, religions, cultures, language, work ethics, and customs for people in a specific group. 2.Many people try to apply the Golden Rule while interacting with others; “Do unto others as you would have them do unto you.” While this ethical code has been phrased in many ways throughout history, our lecture suggests ignoring the Golden Rule when it comes to modern business. Some professionals now assert the Platinum Rule is better in a culturally diverse workplace; “Do unto others as they would have you do unto them.” Which ‘rule’ (Golden or Platinum) do you feel would be most ethical in a multicultural workplace and why? I feel that the Platinum Rule would be the most ethical in a multicultural workplace because we are in a modern society. Business ethics and and rules are always changing even in 2014. It takes a very mature and unselfish individual to take time to understand someone of a different race and culture. Priority is given to the other person's feelings, personal preferences, and values. They show the other p...
Effective organizations are able to clearly define their ethical expectations by setting high moral standards, writing codes of conduct, and utilizing mentoring programs. “Masters provide your servants with what is right and fair, because you know that you also have a Master in heaven” (Col. 4:1). When organizations clearly define their ethical expectations to their subordinates, they are much more likely to treat their customers fairly. Customers who are treated fairly are much more likely to be loyal consumers of the products or services that the company provides. This helps to establish a loyal customer base that a business can depend upon, thus providing a predictable source of annual revenue. If an employer treats their employees with respect, honesty, and with candor they’ll give the customer 110% (Rion, 2001).
The real definition of diversity includes different elements of the identity and culture of each person. Diversity involves cultural differences, such as origins, religious or political affiliation, race, and gender, and other more profound differences, such as experiences and personality. As Banks argues in her research, the real definition involves several elements of our identity (149). Therefore, the way in which we define and conceptualize diversity affects the way in which we interact with people of others culture, race, and affiliations.
With all discrimination aside, what’s important is to show some honest respect, ethics, value, and loyalty to every employee.
Diversity refers to the ways people differ from each other. These ways are significant and plentiful. Culturally, people vary in gender, age, ethnicity, race sexual orientation, educational background, religion, lifestyle, as well as veteran and/or immigrant status. Functionally, people vary in the ways we think, learn, process information, respond to authority, show respect and reach agreements (Pollar & Gonzalez, 2011.)
There are many aspects to include when defining diversity. Diversity is understanding biological variations, space, social organization, communication, time and environmental control of a culture. The first aspect is understanding the different biological variations within different cultures of people. Biological variations include: body structure,
Traditionally, diversity refers to an assortment of races, ethnicities, genders, ages, disabilities and perhaps sexual orientations. A definition of diversity, however, should not be constrained by traditional categories such as these. Such a definition should also include categories such as religion, educational level, life experience, geographic location, socio-economic background, marital status and work experience. Indeed, each person employed by a company possesses unique qualities that encompass many factors.
The Lincoln Electric company also abides by the golden rule, treat others as you would yourself, both in how it treats employees and how the company deals with other people. The first priority at Lincoln Electric is the customer, then the employee, and finally the stockholders. Usually companies put the stockholders first, because they get money from the company and own small shares, but Lincoln Electric values its customers and employees more. This makes sense, because a strong customer base...
Ethical standards that evolved over the history of Western civilization deal with interpersonal relationships. What is right or wrong? What one should do and not do when dealing with other people. Ethical behavior in a business environment has not been as clearly defined. When businesses were small and the property of a few individuals, traditional ethical standards were applied to meet different situations. However, as businesses became larger, the interpersonal ethical relations did not provide any clear behavioral guidelines. Likewise, the principles of ethical relationships were even less pertinent to the corporate environments.
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
Ethics in business is a highly important concept, as it can affect a company’s profits, salaries paid to employees and CEOs, and public opinion, among many other aspects of a business. Ethics can be enforced by company policies and guidelines, set a precedent when a company is faced with an important decision, and are also evolving thanks to new technology and situations that arise due to technology usage. Businesses have a duty to maintain their ethical responsibilities and also to help their employees enforce these responsibilities in and out of the workplace. However, ethics and the foundation for them are not always black and white. There are many different ethical theories, however Utilitarianism, Kant’s Deontological ethics, and Virtue ethics are three of the most well known theories in existence. Each theory is distinct in that it has a different quality used to determine ethicality and allows for a person to choose which system of ethics works best with both the situation and his or her personal ethical preferences.
In today’s business world there are numerous ethical issues that have a chance of arising which may turn into legal battles. This is why organizations should strive to give their employees a clear comprehension of the company’s overall vision and mission. This will help employees in practicing the proper code of ethics as well as procedures and policies in the workplace. Companies must also strive to deliver the highest level of ethics in a continued basis which provisions customers, employees, and applicants that are entitled to them in under fair business practices. The focal point for businesses it to uphold the values of responsible and fair business practices. This paper will examine the ethical and legal theories that apply to the business situation in order to broaden the insight of how it could have been avoided. The company that is taken into consideration is Coca-Cola in which the company was recently sued for racial discrimination workplace environment.
There are several definition of diversity depends on the context. In general, diversity concerns to personal or group's socio-demographic behaviour
Diversity is a value that shows respect for the differences and similarities of age, sex, culture, ethnicity, beliefs and much more. Having a diverse organization, helps notice the value in other people and also how to teach respect to people that might not know how. The world is filled with different cultures and people that might believe in different things as you, but that doesn’t mean you need to treat them any different. It is imperative for people to grasp diversity because it’ll help people how to engage with others in a respectful yet a hospitable way.
In conclusion this paper has looked at some of the work ethics important for success in the workplace. The paper explicitly looked at teamwork and communication. These two work ethics along with the other eight work ethics of attendance, appearance, attitude, character, cooperation, organization, productivity, and respect should play an important part in one’s working career.
...In South Africa cultural diversity is a sense of behavior that has been learned from hard experiences passed through communication from one generation to the next.