Workplace Violence: A Case Study

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Workplace violence in a pre-hospital setting is a complex and dangerous work hazard that has increased over the years.
The perpetrators of workplace violence towards emergency medical services ( EMS) providers is reported to be patients, their family members and bystanders (Pozzi 1998). Pozzi 1998 also added that gang members have also been implicated in attacks towards EMS providers and are doing the attacks to prove their membership to the gang.
Exposure to workplace violence has effects on the physical and mental wellbeing of the EMS providers. Bernaldo-De-Quiros et al 2015 conducted a cross sectional survey composed of randomized sample of 441 health care workers (135 physicians, 127 nurses and 179 emergency care assistants). The study aimed to determine psychological consequences of exposure to workplace violence from patients and their escorts in pre-hospital emergency care. The study found out that health care workers that …show more content…

The qualitative findings of the study reported that the participants felt the exposure to episodes of violence had effect on their emotions, such as changes in personality while at work, less trusting and quick tempered. Further they may lack empathy and become impatient with both patients and co-workers, and often feared for their safety when they get calls where the act of violence had previously occurred and will ask for backup from the police frequently. In addition the study also reported that some of the participants even considered changing their jobs away from their ambulance roles and even quitting their jobs.
Lot of research has been done to evaluate effects of workplace violence towards emergency medical services providers, but the effects of indirect workplace violence are not researched. Therefore it is the goal of my research to evaluate effects of indirect workplace violence towards emergency services

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