The deployment of wireless technology has taken by both of the Giant company, FedEx and UPS in order to keep the company competitive advantage. The Bluetooth short – range wireless specification, 802.11b wireless LANs, and general packet radio service (GPRS) are the wireless solution for both big companies. These lead to the operational efficiency, saving cost – the critical business requirement, and increasing customer satisfaction while also doing more with the same resources. The devotement of $100 million had been done by these two firms to wireless initiatives. The two companies are exploiting new wireless technologies in their differing attempts at aiding the two main components of their operations: pickup/delivery and packing/sorting. Both are also looking ahead for radio frequency identification (RFID) and GPS wireless technologies.
The Wireless Advantage
Since the late 1980s, the dealing between technology vendors and the two companies has created proprietary process system. Later on, standard-based technologies such as 802.11b wireless LANs, Bluetooth short-range wireless links and general packet radio service (GPRS) cellular networks had been used by them, which provide the greatly reduced development costs, easier maintenance, greater capacity and security, and lower operation cost.
Pickup and Delivery
To hold the package over 13 million each day by UPS, and approximately 5 million, as FedEx dose, couldn’t really imagine of. The wireless solutions become the driving force in improving efficiency possible. More than $100 million in wireless technology initiative invest by both companies. The wireless technology take them to the near of getting-real-time information in their facilities.
...to deal with inbound and outbound logistics, one that is made up mostly of the personnel from outbound logistics. These professionals deal with the second core competency of Deere, logistics, separate from the manufacturing of tractors and lawnmowers. The creation of this team helps eliminate the risk Fedex’s poor performance (managers were not pleased with Fedex’s centralized transportation management service) and need to measure performance of a 3rd part continuously. As a result, performance is self-managed. We expect as the IT system is used to optimize and plan transportation routes amongst inbound and outbound trucks, cost savings will increase more rapidly. We believe internal continuous improvement, leaner logistics operations and synergies amongst all logistics activities will lead to the $69 million goal being met by the third year after implementation.
Have you ever ordered something from a website such as amazon? Most everybody has and has received that package via UPS. So you know the problem of being given a four hour window as to when that package would arrive at your home, with no update as to how close they are or if they are going to be later than that set period. This paper will address this problem and its association to the ERP used by the United Parcel Service (UPS).
UPS is the largest parcel delivery service in the world. They also help their customers its customers with supply chain management, logistics, and financial services. UPS used to be a trucking company with technology, now it¡¦s a technology company with trucks. One of the UPS¡¦s key success factors is the way they manage their operations. Their carefully designed network of vehicles, sorting facilities, and hubs combined with their IT system, allows them to pick up 13 million packages each day from 2 million addresses for delivery to over 6 million commercial and residential addresses worldwide with highest levels of reliability, efficiency, and speed. Also the integration of its air and ground operations gave UPS the ability to optimize utilization of its assets while still meeting customer service requirements. Other key success factor is UPS¡¦s human resource management. UPS has lowest turnover rates in the industry and succeeds in developing a portion of its workforce for management positions each year. The company¡¦s unique culture emphasized accountability and efficient execution at every level of the organization.
A wireless carrier which at one point was the largest wireless cell phone carrier and throughout the years it has diminished is the Sprint Corporation. Sprint has had many up and down but it had made its mark not to become irrelevant. Sprint Corporation which is also Sprint is a telecommunication company that is all around America. They provide internet carrier and wireless services. It has become the fourth largest wireless network provider. The company headquarters in Kansas. Sprint came from the Brown telephone Company which was founded in 1899. They merge with Nextel which all has been downhill from there. On December 11, 2012 Sprint purchased equity holdings of one of Clear wires equity holders which allowed them to not have two headquarters and completely move to Kansas. This move saved them a lot of money but did not help the morale of the company’s employees.
Federal Express is the world’s largest package delivery company today. They have been successful mainly because of their technological advancements. Technology has allowed them to have superior customer service and quality that was unparalleled by any company. No company was able to offer overnight delivery of packages with the speed and precision that Federal Express did. Although Federal Express remains ahead of its competition today, their advantages over other firms in the industry are slowly diminishing.
The internet and World Wide Web are extremely well suited for conducting business electronically on a global basic, Web-based Electronic Commerce(EC) has introduced unprecedented opportunities for the marketing of products and services, accompanied by features, functionality and innovative methods to serve and support consumers. E-commerce has became a major catalyst of the economy and remains a vital growth engine for businesses today, It successful change the consumer behavior. Consumer purchases over the Internet continue to grow from year to year. The survey involving interviews with 42,238 people in 37 countries worldwide revealed that almost a quarter of internet users have shopped online and 15% plan to do so during the next six month. This represents an opportunity for FedEx as a provider of small-package delivery service.
As mentioned in the case, there is a significant market potential (almost 870000 pieces per day) for documents and small package mailing. An analysis shows that in FEC stations, the volume for Courier Pak is 30% more than Priority One. That means Courier Pak market has a growing potential. In addition, it is found that the variable cost of it is the lowest among all other overnight delivery services provided by Federal Express (Table. 2). That means Courier Pak may be a more profitable product.
Cost cutting; Technology plays a significant part in package delivery companies capability to assist customers in cutting their inventories which UPS owns. The UPS system processes packages using advanced information technology and are transported by the companies’ own aircraft, fleet or delivery vehicle so UPS does not rely on other companies.
Wireless local area networks (WLANs) have the potential to improve the flexibility, productivity, and the quality of work life of an enterprise (Sage Research Staff, 2001). Berean Institute is a typical two year college with about a staff of sixty eight employees and 250 students per semester. Berean teaches cosmetology, barbering and the latest software and hardware technology, which is located in Philadelphia, Pennsylvania. Berean currently has two locations in the Philadelphia area and using a Local Area Network (LAN).
The Competitive Forces are: The biggest competitor is Fed Ex, and they cannot compare. UPS did 2.5 times the volume through its sophisticated delivery machine.
The changes in the technological can influence many part of societies. When the AT&T Company introduce their new product and services which is wireless and wire line technology will effects occur primarily through the new products, processes, and materials. Thus, changes in technological also often can achieve higher market share and earn higher return because, newly emerging technology from AT&T could derive competitive advantages. For example, internet today becoming more remarkable capability to provide information easily, quickly, effectively, and also can create more value for customer in the future and to anticipate future trends.
Covering sixty-three nations, the vital union will see Vodafone Global Enterprise supply about 50,000 Unilever workers with gadgets, network and Managed Mobile Services, which will enhance the conventional path and direction of Unilever's portable interchanges spend, upgrading cost efficiency and effectiveness in relation to the delivering of products and services. Vodafone Global Enterprise deals with the correspondence demands and needs of its clients in relation to the agreement, Vodafone will likewise supply services to Unilever with important information on the most proficient method to increase more prominent upper hand through conveying inventive versatile arrangements. Likewise, Vodafone will give key guidance on new patterns, for example, the successful administration of purchaser gadgets and applications in the working environment. Vodafone and Unilever will work a graduate learner trade project to empower further versatile development in the work environment. To rearrange the administration of Unilever's versatile interchanges, Vodafone will send a variety of arrangements including Vodafone Telecoms Management, a completely facilitated and oversaw administration intended to eliminate various operational issues. Supported by Vodafone's worldwide backing and administration level understandings, Vodafone Telecoms Management will give Unilever more prominent perceivability and administration control over its telecoms consumption, and additionally enhance the nature of administration conveyed to representatives. (Technology Marketing Corporation,
...e SMS will be sent) who can go to the branch to get his car. The shipping system records information about the sender such as the sender car, truck number, etc.. and it also records information about the client. Then these information are linked together. Reports about each product with information about client and sender are written (let us say weekly) and these reports are sent to the top management so that every process is monitored to follow any problem if found and try to enhance the procedure. Also this information can provide which branch is working the best and which is working the least so to enhance the quality of work. This is a strategy that the company is following in order to reach its objectives found in the mission.
FedEx started offering SCM services to its customers on a very small scale in 1974.With increasing demand for services such as in...
In today's changing business environment, information technology plays an incredibly important role in almost every aspect of the day to day life of almost every industry. The transportation industry is, of course, no different. From the transport of goods from manufacture, to warehousing, to retail, to end-user, the industry relies on information technology to get things done. The transportation of people is the exact same; incredibly important to get done yet impossible without the impact of information technology.