Willful Blindness In Health Care

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Heffernan discuss about willful blindness, conflict avoidance and its effects. Willful blindness occurs when one decides to ignore information and knowledge without voicing out their opinions like whistle blowers to avoid conflict. This ignorance can be due to fear or personal decision. Fear itself can cause one to act in accordance to what others want. A pleaser is one that feels or believe that others needs have to come before their. A pleaser who is a follower sees the need to say yes to everything asked of them without questioning. Their main focus is to be viewed by their leader as being efficient. While from the perceptive of a leader. A pleaser is one that tends to please clients, employees and colleagues to achieve expected outcomes. …show more content…

Pretending not to see can affect the health organisation as well as patients and workers. As Kennedy (2015) stated, willful blindness is referred to conscious avoidance leading to ignoring unsafe practices. Unsafe practices in nursing includes high nurse to patient ratio and 12 hours shift. In nursing there a lot of nurses that are on medications for health issues and workload are increased because of shortage of nurses. We nurses are aware of this and fail to pay close attention because we have be trained to work 12 hours per day and pay less attention to our health because of the fear what might happen when we voice our opinion about workload and health to superiors on their unit. On the other hand, being a whistle blower can create opportunities for better health care environment. Heffernan (2013) discussed how we should use our freedom like whistle blowers, collaborate with opponent in order to improve our community. We should dare to disagree and not be afraid of conflict for effective communication and outcome (Heffernan, 2012). Conflict debate and argument allows creativity, solution and change (Heffernan,

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