I am responding to Whole Food’s add for Cashier and know I would be a perfect fit on the Whole Foods team. I have two years of customer service experience working at Dillard’s as a Cashier/Sales Associate and Conduit Global as a Customer Representative. I know how to provide excelient customer service and how to accurtly count money and give change.
At the beginning and end of each of my shifts, I count my drawer to make sure it is not long or short. I am proud that my drawer has always balanced and I have never had a problem. I am good at taking credit cards and cash payments for items and I never forget to offer coupons and receipts to customers.
Providing friendly customer service is always my goal. I understand that if customers are happy,
Chick-fil-a is a restaurant chain, more specifically a fast food restaurant chain. They are equipped with all features specific to their business type such as drive-thru windows, shorter turnaround time on orders, a dining area, etc. The company got its start when Truett Cathy, along with his brother, opened a restaurant called The Dwarf House. The notable six day work week was established early on; not only were the Cathy’s a strong Christian family, Truett gave a speech in 1998, stating that partial reasoning behind the six days was pure rest! They were often exhausted and needed a day to relax, as they were open 24
The fact that Whole Foods Market is international means that they need to study and analyze their regional market so they can accordingly adjust their business activities (Smithson, 2017). Whether there is a store or facility in the eastern coast of the United States or in London, according to local business practices and even marketing demands, they can adjust. Each of these divisions in different countries has a president and multiple regional administrators to take care of the changes in marketing condition, customer relations, and employee relations (Smithson, 2017). These separate heads and groups are necessary for the changing supermarket industry. Along with that, teams in-store help divide work duties and specialize tasks so that employees have their own product lines that they take care of. When these employees are well-versed in their product lines only and are able to focus on their areas, it increases customer satisfaction and
Customers are in awe of the stance this company has taken not only for the customer service but the way they tend to care and want the best for their employees. It has been proven time and again that a great management team can create a great working atmosphere and that initially trickles downhill to the other employees that are hands on with the customers. It’s simple, happy employees equal happy
Store Operations/Incentives: From an internal perspective, Whole Foods uses a team-based strategy of operations. Employees are part of a democratic process of selecting new hirees, implementing new ideas and encour...
“Attention Whole Foods Shoppers” is an essay written by Robert Paarlberg for the May/June 2010 edition of Foreign Policy magazine. Foreign Policy was originally founded in 1970 with the intention of providing views on American foreign policy during the Vietnam war and does more or less of the same today. Paarlberg’s purpose in this essay is to convince an educated western audience that the Green Revolution was not a failure and improved life everywhere it took place, organic food having advantages over non-organic food is a myth, and the solution to food disparity is investing into agriculture modernization. With logos as the main mode of appeal, Paarlberg’s organization effectively sets up his points throughout the essay with consistently
First, when shopping, a big factor that will impact a customer 's experience is the customer service. Whether it’s from a simple “hello”, or an employee going out
As you can see from the points above it is vital to give good customer
Various organizations have different functions that interrelate to enhance productivity and performance (Bell, 2013). These functions are integrated to give the organizations a competitive advantage and emerge stronger in their domains. These functions include marketing, operations, finance and human resource functions. The interaction between these functions enables organizations and firms to work towards achieving the fundamental goals of the organization. The failure of each of the functions to achieve its mandate may lead to the ultimate failure of the organization (Walker & Mullin, 2011). In this regard, the different functions of an organization are dependent
In the workplace details matter, especially the small details. Example; I work in the medical field and after every patient I have to sanitize the chairs and make sure nothing has been left behind from that previous patient. At times, the office can get pretty busy and I can forget the smallest detail in the room, like missing the trash can and leaving gloves on the floor next to it. If a customer sees that, they will automatically think we are not clean.
Working for a great company like Whole Foods is very rewarding because of the benefits the company offers. I work in the seafood/meat departments of Whole Foods. I’ve been working for the company for no more than a year now. I’ve encountered two challenges at work including angry customers and thieves.
Customer service by definition is the ability of knowledgeable, capable, and enthusiastic employees to deliver products and services to their internal and external customers in a manner that satisfies identified and unidentified needs and ultimately results in positive word-of-mouth publicity and return business (Lucas, 2012, pg.7). In other words, it’s making the customer pleased so that they keep doing business with you all while making sure that the employees get along and work together well. In every business there is a form of customer service. Unfortunately, it is not always excellent or even decent. Some businesses just either don’t care or possibly just don’t have the training to deal with some of the obstacles that come with dealing with customers on a daily basis. I’ve been in the restaurant business for over 13 years and I can tell you that there are skills that some are born with and others need training on, yet either way they should be used whenever interacting with customers.
Customer service is constantly evolving. A few decades ago, businesses considered customer service an unnecessary expense. Now, companies view it as a competitive advantage in the marketplace. Research reveals that “80% of CEOs believe they deliver a superior customer experience, but only 8% of their customers agree”.
It's very well known that a companies success is not only dependant on the possession of a good product or service, but the key aspect to a successful business is excellent customer service. As the market grows, now more then ever companies are emerging, they are offering very similar types of products and services. Successful customer service can be a way a business becomes original and unique, it can be the key to attracting and maintaining loyal customers. Good customer service can start-up a business while bad customer service can harm a company. An average customer that experiences an issue will complaint to 9-10 people about the problem. A customer that received support to their problem and a potential solution will tell at least five
“Excellent customer service is defined as service that treats customers with a friendly attitude and tries to resolve their problem or question as efficiently as possible.” (Reference). Employees also need to realize that providing excellent customer service will provide positive word of mouth recommendations for the business that they work for in the community. A business wants their customers to say that I am coming back to this location because of the customer service that I received from this employee. “You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. -Jerry Fritz”.
...stomer service is essential in any organization. Its importance has positive implications on the business. Having an excellent customer service will motivate the organization’s employees. This will result in a win-win situation because a happy employee is a productive employee. When a motivated employee helps customers he/she will ensure that the customers are satisfied in a way that exceeds their expectations. These customers will then go out in to the public and share their experience with friends who will eventually patronize the business. In the long run the business gains more customers and increases its profits. Therefore, every organization should attempt to implement and preserve an excellent customer service strategy. This will give the organization a competitive edge above other organizations and establish a reputable image every business entity long for.