Emotional Intelligence differs from traditional conceptions of intelligence in that emotional intelligence allows us to reason with emotions and enhance our thinking and problem solving. Whereas intelligence is ones intellectual capacity and ability to process and sort through different information. Emotional intelligence involves accurately perceiving emotions in self and/or others, using emotions to assist thinking, understanding emotions and their meaning, and the managing of emotions. (Mayer, Caruso, & Salovey, 2000). Intelligence deals with more technical and analytical problem solving and reasoning rather than emotions. I searched the internet and found an emotional intelligence test that consisted of 146 questions. My score on the …show more content…
An emotionally intelligent person according to psychologist Daniel Goleman (Finkle, 2013), there are five elements in emotional intelligence, self-awareness, self-regulation, motivation, empathy, and social skills. A leader who is personal and approachable to others leads best in my opinion. A leader who recognizes and can sympathize with others also motivates those around him/her. If people feel that their supervisor, manager, and or director understand him/her they are more likely to be motivated to be the best employee they can be. I would attest to that statement from personal experience. I feel much more motivated as an employee when I feel my boss respects and understands my feelings. I have experienced situations where I have felt unappreciated, unimportant and the company sees itself more important than my own well-being and the well-being of any employee for that matter. For example, I was in a situation where I was sick and on my day off went to the Dr. who ordered tests. I called my boss, explained the situation, and told him my Dr. needed me to come to an appointment first thing in the morning. I had arranged my own work coverage for the morning, but I expected to return to work after my appointment. The following day I went to my appointment. My Dr. informed me I should not go back to work. I promptly called my boss, let him know the situation, and I asked if my absence would count against me, even though my co-worker agreed to stay for the remainder of the day. He stated that I would receive a point against my attendance due to not informing him 48 hours in advance of my
Emotional intelligence operates under four theoretical domains and their respective competencies that are essentially classified under two divisions: personal competence and social competence (Goleman, et al, 2002, pg. 39). These broader competencies do not describe leadership talents, but learned abilities that describe how effectively the leader manages intrapersonal and interpersonal relationships (Goleman, et al, 2002). The assumption is that if the leader is thoroughly competent in an intrapersonal sense---meaning, among other factors, he or she is appropriately self-aware, transparent and adaptable---the leader will have better interpersonal insight into his or her subordinates (Goleman, et al, 2002). This social competence delineates more specific qualities including a strong sense of empathy, service, influence, and collaboration (Goleman, et al, 2002). In terms of leadership effectiveness, these competencies are not only ideal,...
Emotional intelligence has been defined as “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions,” (Gantt & Slife 17). Psychologists John Mayer, Peter Salovey and David Caruso argue that some people have a greater emotional intelligence and a greater capacity than others to carry out more intelligent information when processing emotions. While on the other hand, psychologists Gerald Matthew, Moshe Zeidner, and Richard Roberts claimed that the concept of emotional intelligence, as it is defined now is flawed and has no reliable foundation in any of the models of human behavior such as biological, cognitive, coping, or personality.
The theory of emotional intelligence is relatively new, however the psychological theory has become prevalent and many entities have adapted the principles of this theory in order to enhance relations within the professional environment as well as increase performance which ultimately lead to a positive place of work. (Allan Chapman 2014)
Emotional intelligence is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions. (Ledlow & Coppola,
When we think of leaders, the first thing that usually comes to mind is a person who holds significant power such as the president. While this may be true, the truth is, you do not need to be in a position of power to assume a leadership role. Everyone has the ability to become a leader. As leaders, everyone has the power to not only influence others, but inspire and motivate them as well. The purpose of this paper is to explore several leadership behaviors, specifically emotional intelligence, and how they can be applied in both my personal and professional lives. Within this paper, I will be discussing my personal definition of leadership and what leadership means to me, a self-evaluation of myself using MBTI and other leadership theories, and finally concluding with my exploration of emotional intelligence and its relation to effective leadership.
There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among researchers and the review of three assessments as to their impact and uses.
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic. We probably also know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They're excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance. As a case in point, I will evaluate my former manager on each of the five components of emotional intelligence. First, she had high levels of self-awareness. For examp...
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
Emotional intelligence is basically the capability to distinguish, control and judge the emotions. According to the research, emotional intelligence can be learned and it can be enhanced but on other side it is claimed that emotional intelligence is inborn feature (Cherry, 2014).
While intellectual quotient is commonly considered as being the most significant qualification for success, ones ability to cope with the demands of high-pressure environments, commanded by university and the workplace, is attributed largely to emotional intelligence. Where individuals exercise positive intrapersonal perception to self-evaluate and improve individual performance, they are more able approach a given situation effectively with the awareness of their strengths and weaknesses. Further, where one is able to communicate and contribute positively to collaborative efforts in exercising interpersonal perception, they are able to establish more effective relationships, as well as develop capabilities that are vital in being a successful leader. The ability to be critical of ones behavior, combined with the practice self-regulation, thus allows individuals to use emotions to facilitate the progress of tasks and projects in order to attain both personal and communal goals, ultimately establishing success both within the workplace and university.
Not having emotional intelligence will bring selfishness and aggogance to the workplace therefore high emotionally intelligence will bring positive relationship between you and your workmates in your