What Is Consumer Protection?

Claudin C. Butler

Cohn

BUL 2241

26 April 2014

Consumer Protection

John, a homeowner of thirteen years recently sued a roofing contractor for false advertising stating that he could arrange financing for roofing repair jobs, the roofing contractor was found guilty of illusory publicizing a service that he was unable to fulfill to John, the consumer. Deceptive advertising, deceptive pricing, and punitive damages are a few actions that can be held against the business based on Consumer Protection. Consumer Protection is protecting the consumer from defective goods and pitiable quality of service from untrustworthy merchants. Consumers have persistently demanded monetary value in the usage of quality goods and better services over time. There are many consumer protection rights to be discussed. This is implemented by the consumer rights offered and the protection granted by federal laws to consumers and evidenced by the lawsuits filed by different consumers.

There are many rights allowing consumers to cancel a contract or file a claim to receive their money back if it exceeds $1.50. Some of the rights include that falsification is prohibited. Deliveries must be done on time or the consumer has the right to cancel the order if it does not arrive within 30 days unless the merchant states otherwise. Consumers are entitled to a refund if the services or product received has not been shipped or delivered. Consumers’ also have the right to cancel a sale transaction if he decided to accept the sales person’s suggestion, however, was not satisfied with the product. Many people change to a different cell phone carrier because of the rising prices terminating their contract of use with the company. The level of concern is starting to sore a...

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...Criminal penalties can be ordered as well for various forbidden acts to include forfeiture of assets and imprisonment for up to five years, this eliminates the requirement that the Consumer Protection Safety Commission advising the company of noncompliance before seeking criminal penalties.

Federal consumer protection laws are mainly enforced by the Federal Trade Commission, the Consumer Financial Protection Bureau, and the U.S. Department of Justice. For example, the Federal Trade Commission has created the National Do Not Call Registry to decrease telemarketing fraud. This service allows the consumer to ban for-profit organizations from making unsolicited calls to their home telephone. Consumer Financial Protection Bureau is responsible for consumer protection in the financial segment imposing that consumers are protected by the Consumer Protection Financial Act.