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Impact of information technology on human resource management
impact of information Technology on HR
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Introduction: "The e-revolution has finally freed HR to focus on strategies to support the company business - the acquisition, retention, and the growth of the company's most important assets: its people and their collective knowledge" - Watson Wyatt, HR Consulting Firm. Today’s business environment along with the increasing importance of technology requires smart thinking, quick action and rapid adaptation to constantly changing conditions. The marketplace increasingly rewards those who respond to the demand for innovation driven by the Web and Internet, technology advances, globalization, skills shortages, and shifting demographics. This new business landscape means leaving behind old ways of thinking and doing. Consequently, HR practitioners are adding a new, technology focused dimension to their more traditional roles as HR experts, business partners, employee advocates, change agents and human resources management leaders. What Efects has IT Brought on Human Resources Profession in General? The advancement in using the internet and technology in organizations has its important implications not only on the organizations in general but also for human resources in particular. How to effectively manage the human resources in the organizations can provide them with a competitive advantage to face the challenges of the 21stcentury. Information Technology has played an essential role in saving time and cost for the organizations. It also helps in the transformation of HR role from administrative experts only to play more critical roles as employee champions, change agents and above all strategic partners who carry out and align strategies with business. Information technology helps HR contribute to management team's d... ... middle of paper ... ...n numerous configurations (e.g. telecommuting, flexible work hours, etc.), blurring of boundaries between work life and personal life has increased levels of stress. HR executives now are concerned with the study of ergonomics and the physical problems associated with the extensive use of computers. They inform employees about the importance of taking breaks and moving during the day. The increased use of technology has created specific stressors that are important to be addressed. For example, high-tech stressors may include concern with technological breakdowns and slowdowns, performance monitoring and human computer interactions. Technology has also led to a change in the tempo of work because quick responses and immediate feedback are expected. All these technological changes in the work environment have led to higher levels of fatigue, stress and overload.
Ulrich, D., Younger, J., and Brockbank, W. 2008. “The twenty-first century HR organization.” Human Resource Management, 47, pp.829-850.
As jobs are becoming more technical every year and innovations are arising with new job opportunities, finding employees that meet a business’ requirement is becoming more difficult (Nickels (290-346). This is why it is important to have a career that arises and evolves that meets this innovating world: Human Resources. Human resources plays a big part into a business’ success from hiring new employees, to employee retainment, and ensuring employees are trained to meet the evolving businesses requirements (Nickels (290-346). Human Resources is quickly evolving to become one of firm’s most critical professions in the industries market business.
“Hr is shifting from focusing on the organisation of the business to focusing on the business of the organisation” (Zulmohd 2011). David Ulrich points out four distinctive roles of HR which makes the organisation most effective and produce competitive advantage. He planned to change the structure of HR function and build HR around roles. The four key HR roles identified by Ulrich, one HR business partner/strategic partner – aligning HR and business strategy which plays an important role in setting strategic direction. It builds strategic relationship with clients and strategically manages the development of the workforce. The second key role is administrative expert which creates and must deliver effective HR processes made to tailor business needs. It also involves managing people and HR related costs. To continue to the third key role, change agent which understands the organisations culture, and takes the responsibility to communicate those changes internally and gain its employees trust. The final key role identified by Ulrich is employee advocate which is a core in HR role represents employees and helps to improve their experience, protect employees’ interests and confirm strategic initiatives are well balanced. Employee advocates must also “ensure fair, ethical and equitable people processes and practices.” “David Ulrich’s HR Model is about defining the HR roles and
Human resource management can be viewed as the spider web that entangles a company’s workforce. HR departments are involved in employee’s work lives from the recruitment and selection process, to the training and development, performance reviews, and the compensation
A Capital One Financial Corporation has established such workplace by providing mobility and flexibility to their employees in business units. They implemented a concept “virtual workplace” which is based on reconfiguring office space and use of up to date mobile technology. It gives employees opportunity to be more productive since they are able to work from any place they would choose. According to the Benefits Survey Report from the Society for Human Resource Management published i...
" This global London-based mining and mineral company was severely impacted by the global recession in 2008. Such an impact forced unprecedented workforce reductions worldwide and decentralized HR management had to be brought in under a single umbrella to ensure an orderly and efficient system that would support the organization’s future productivity."( Case Study OneRedesigning HR HRMG 5000 - Student Simple). Human resources have a strategic significance if managed efficiently and productively. The company revamped and managed its HR functions in a manner so as to achieve the strategic goals of the
... feedback which could be used for the advancement of the organisation. With the advent of Internet, HR teams can instantly find information about potential employees and can make suitable decisions before granting interviews. HRM haalso has an added responsibility of conducting technology based employee training like E-Learning, Video-Conferencing etc. These innovations are drastically affecting the way HR teams work, carry out internal and external communications and manage people within organisations. HRM is constantly familiarizing themselves with these technological innovations so that they can efficiently benefit from their use.
Organizational success or failure is dependent on a myriad of variables that can be challenging to measure and interpret. Success or failure can simply be luck and timing or an orchestrated and deliberate effort. As new technologies allow organizations the ability to rapidly measure and assess its internal and external environmental factors, more efficient strategies can be quickly implemented. The focus of this literature review is specifically on one of these mentioned variables. The paper will detail the relationship that Human Resources (HR) practices have with an organization’s strategic goals and vision.
Improved technology facilitates improved HRM functions like selection, training, recruitment, performance appraisal etc. Technology advancement results in quicker implementation of HR developments. The technology advancements improve HRM policies of organization which can be further implemented in an effective way. However, the technology advancements have also a negative impact on HRM policies, when technology advancements are introduced in an organization; the need of labor gets decreased and so is the employment rate. As a result, the need and demand for high skilled employees who can cope with the advanced technology gets increased which increases the manpower and training
The increase of workplace stress has caused many negative consequences in organizations today. In an article written in 2003, a study by the UK's Health and Safety Executive estimates that "work related stress accounts for more than a third of all new incidents of ill health, and that in the UK nearly thirteen million working days were lost to stress, depression, and anxiety in 2004-5" (Teed, 2006, p.
Knouse, S. B. (2005). The Future of Human Resource Management: 64 Leaders Explore the Critical HR Issues of Today and Tomorrow. 58(4), 1089-1092.
Although HR technologies have been quite popular in the last few years, they have been around for several decades. HR management can be seen in the last century, with division of labor and aptitude tests to identify special talents for special jobs (Hendrickson, 2003). In the 1980s, HRIS became popular because of Enterprise Resource Management (ERP) applications and the move from computer systems to client server technology (Hendrickson, 2003). This trend was based on the idea of transformation of transactions into business processes and data into information (Hendrickson, 2003). However, in the 1980s, there was a significant unavailability of skilled workers, especially in the technology sector, which was when HR started to become a productivity tool (Hendrickson, 2003). By the 1980s HRIS systems included a set of features and functional capabilities to attract, retain, and compensate employees (Hendrickson, 2003). By 2000, the HR software industry had added other functions, such as recruitment, benefits management, time management, payroll, compensation management, learning management, expense reporting and reimbursements, and performance management (Hendrickson, 2003).
Human Resources of any organization are an important element that needs to be given consideration by the firm in order to attain success and profitability in the business market. Without effective performance of human resources, the organization may not achieve its desired goals. Implementing HR technology in the firm may b...
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)
Changing Roles. Traditionally, HR has been an administrative position-processing paperwork, benefits, hiring and firing, and compensation. However, recently HRM has moved from a traditional to a strategic role, the emphasis is on catering to the needs of consumers and workers. Before, HR was seen as the enemy and employees believed that HR’s main purpose was to protect management. Now, the position requires HRM to be more people oriented and protect their human capitol, the staff. In addition, human resource management has to be business savvy and think of themselves as strategic partners in the 21st century.