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Competitive advantage with advantages and disadvantages
Competitive strategy and competitive advantage
Competitive strategy and competitive advantage
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Introduction
During this assignment I researched two major companies. The companies that I have looked into are O’Reilly Auto Parts and Advance Auto Parts. For both stores the requirements for a store manager are somewhat the same. The store manager is responsible for operations of the store, the appearance of the store, and the store sales. I will discuss the selection process of hiring. I will also explain the advantages and disadvantages of hiring internally and externally.
Company Comparison
O’Reilly objectives are to guarantee store projects proper O’Reilly image, show steady sales growth, functions as a profit center, and follow policies and procedures aimed at ensuring the company operates as economically and efficiently as possible.
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The role requires automotive structures, understanding of store structures, parts knowledge and has the ability to identify; trouble shoot and project assist for DIY. They’re responsible for developing and maintaining commercial customer relationships and program growth. A store manager is responsible for attaining financial metrics and maintaining service and appearance standards. Position is exempt and necessitates a minimum of 50 hours a week (Advance Auto Parts, 2016).
Qualifications:
•Working knowledge of automotive systems preferred
•Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
•Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
•Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
•Ability to review and analyze business reports, such as profit and loss statement (P&L)
•Hold others accountable, inspect work quality and give feedback in a way that is inspiring
•Ability to work an assortment of days, evenings, and weekends as
It has been said that retailers may no longer compete purely retail activity alone and must incorporate various factors relating to overall efficiency of the whole supply chain and in turn overcoming ever expanding management issues of which arise throughout business activities. (Fernie & Sparks. 2004)
What core competencies do you think the company has and what is needed to exploit opportunity and counter threats.
Agree on goals and verify every objective in satisfying the tasks which issued. This is 'one minute goal setting'. Starting here on staff know precisely what is normal of them and will seldom gone to the manager with issues - they know they are enlisted to unravel them.
An operations manager assumes an imperative part in guaranteeing that the regular operations of a business run smoothly. The main responsibilities of an operations manager range from supervising the employees, to working with them to improve customer service (Job is Job). Enterprise Rent A Car was founded in 1957 by Jack Taylor in St Louis, USA. Starting off, Enterprise Rent A Car had only seven cars, but the small dealership developed into what is today one of the world’s leading car rental companies with over 8,000 offices worldwide and a fleet of over 850,000 cars (Enterprise Rent A Car). Enterprise Rent A Car is a service business that caters to a wide range of customers. Enterprise Rent A Car ’s customers include businesses, ‘who may require regular car rentals for their staff or visitors, as well as individual customers, who may want to hire a car when they are on holiday or if their own vehicle has been involved in an accident’ (The Times 100). When considering the continuous success of Enterprise Rent A Car over the years, it is only fair to give credit to the operation managers who implement the latest and most innovative concepts and ideas that the car rental industry has to offer. This paper will focus on the role of operations management at Enterprise Rent A Car and the international success of the franchise with regard to communication strategies, customer service, and management styles.
People should accept that others are as you, unique, diverse and consider them as individuals. “Taking responsibility of communication” each worker should communicate his own way of doing things as well as his strengths so he increase the level of efficiency and build trust among groups.
Establishes clear performance expectations for employees and empowering them to make better choices and work more
Toyota, commonly known as TMC is the world’s largest automobile maker by production and sales. With headquarters located in Japan it operates in more than 120 countries of the world employing 71000 employees worldwide.
Once plans have been developed, an organization must address how management will be accomplishing be those plans. This involves operational plans that must flow from strategy; specify resource, time issues, and commitment of human resources. Operational plans at the lower - levels of the organization, have a shorter time horizon, and are narrower in scope (Bateman, Snell 2003 p.113). A good example of this is Wal-Mart's main strategic goal. It is to provide quality merchandise at an affordable low cost to consumers. Its operational goals focus on efficient logistics requiring technology and inventory management systems to help reduce costs so it can be passed on to the customer. Operational plans are derived from a tactical plan and are aimed at achieving one or more operational goals (Bateman, Snell 2003 p.113).
Second, some retailers are affected by economic factors more than other retailers. Being able to build big-box stores with a deep assortment of merchandise as well as knowledgeable employees is a luxury that only some firms can afford. Consequently, these more su...
Involve employees in setting clear, challenging but realistic goals and objectives and give them the authority to achieve those goals.
This section also discusses how employees need to be accountable and take responsibility for their work or lack of work (Anderson & Bolt, 2013). In addition, this section discusses how to have a healthy, working relationship in the workplace by being professionally appropriated (Anderson & Bolt, 2013). This section also discusses how each company should have a mission and vision statement, strategic plan and organizational chart showing the chain of command (Anderson & Bolt, 2013). In addition, it discusses how a person should represent the culture of their workplace by following the workplace policies (Anderson & Bolt,
Trust: The more your staff gets to know you better, they’ll trust you more. When you say your going to do something make sure you follow through with it.
• Display leadership skills appreciated by the team members. This was a new experience, but being still in the learning stage, I need to have exposure to such team works.
"Retail Store Manager Job Description Sample." Recruiting and Hiring Advice. Monster, 2012. Web. Feb. 2012. .
A good manager will focus on these four responsibilities. To become effective manager, you need to know that your employees are being as productive as possible and that the processes in place to facilitate completion of their tasks are working optimally. For this reason, it's important to not only evaluate your workers' performance, but also the processes they're using during the course of each workday. If an employee is falling short, find effective ways to motivate that individual to do a better job. If a process could be improved, gather input from your emp...