Web Usability Case Study

1043 Words5 Pages
Ever since, websites have become an important aspect of a business in order to promote, advertise and connect clients with their companies for any service and facilities, which they provide to the customers. A website is a page owned by any company or an individual and website designing is a process of creating a website exhibiting their speciality. In todays’ world, technologies are being evolved rapidly, hence all those business companies using websites should be really quick in the topic of website designing and during the race of being competitive, and they may have numerous problems which may affect their business as well as their customers, creating a huge loss. This essay is all about the problems and solutions of a good business…show more content…
Most of the people want to visit a website which is simple to use, easy to understand and clear in view. The problem in web usability can create negative impact to the users and can decrease the number of clients in the business. Ugly graphic, bad navigation, unsupported mobile version, too much functionality required for registration, are some major problems of poor web usability. Those kind of problems frustrate and irritate customers while visiting business sites. ‘Web usability advocates stress the importance of clarity, simplicity, and consistency in web design so that users can perform desired operations efficiently and effectively’ (Cappel, J & Huang, Z 2007, p.117). Hence, webpages should be simple, clear and easy to…show more content…
Every year, many business organisations suffer from this problem which results in loss of capital along with the decline in trust of clients over the organisation. Spalaine (2006, p11), claims that owners, CIOs, managers, and security officers of a web site are ultimately responsible for the security of their site. However, if top level officers are not aware about the safety of their sites then there will be a high chances of hacking. For instance, lack of strong technical background and less knowledge about the web security can lead to lose of important data of the organisations to the hackers. Likewise, small errors can also lead to huge misuse of the organisational information which may include clients’ personal profile, bank account and many other
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