Walgreens Diversity Issues

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Walgreens diversity issues:

A weakness that was gained subsequent to the information gathered from research and surveys is that as a company it is true that diversity is practiced but may differ at stores; stores tend to lack a wide range of diversity. One may ask how that is possible. Let me explain stated Wasson, “We understand that we serve our customer and patient best when our workforce and suppliers reflect our communities” (Walgreens.com/diversity) which may be beneficial on a financial stance by making customers feel more comfortable which may lead more spending but gives wrong impression to outsiders. For instance if a customer were to come from another neighborhood and shop at a Walgreen’s which they noticed all of one race it may make them feel uncomfortable leading to them spending less.

As far as employees go the intention of the company is widely spread diversity throughout the company by training through a computer program that explains what is expected from the employees in concern of diversity. At every level, in every context, Walgreens try to reinforce the fact that they want to be an inclusive, welcoming culture. Each position receives training on cultural awareness that teach their workforce how to behave with sensitivity, in a fair and thoughtful manner. Training classes and programs include many different aspects of diversity: Disability Awareness classes for HR Professionals, Harassment Awareness and Prevention for Non-Managers, Managing in an Inclusive Workplace, preventing Discrimination Selling to Customers. All of the programs mentioned are to better serve employees and customers. Through surveys it seems as majority of the employees feel comfortable and understand diversity. Many stated how import...

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... helps employees feel that they have support and comfort. In addition, companies provide scholarships and internship opportunities to each community, which indicates that Walgreens does this to all the 50 states in United States and all the communities.

Walgreen needs to create diversity recognition and participation such as giving out rewards, providing opportunities in promotions within the company at store and corporation level. By providing mentoring and developmental opportunities to employees therefore, employees are able to become successful. Walgreens should give education to employees especially to pharmacy employees to progress successfully by letting employees go to professional conferences and academic programs to employees. Walgreens needs to offer the environment that are stress-free and balanced out that helps employees that they are not overworked.

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