Walgreens Court Case Study

586 Words2 Pages
bulb-icon

Recommended: False advertising in the world today

There are many cases of each of these deceptive advertising techniques being implemented by companies and products. For example, in 2013, Walgreens was sued for allegedly charging customers higher prices at the register than the prices displayed on store shelves. During a two month investigation led by Missouri Attorney General Chris Koster, members of the investigation team were overcharged on about 20 percent of the items they purchased at Walgreens across the state of Missouri. Specific deceptive advertising techniques that the Attorney General discovered at these Missouri Walgreens include shelf tags that displayed sales that had already expired, items in clearance bins that were charged to the customer at full price, and products that …show more content…

Dell is another company that has been involved in a class action lawsuit over deceptive advertising. On February 14, 2005, Lerach Coughlin Stoia Geller Rudman & Robbins law firm filed a class action status against Dell over “bait-and-switch” practices. The main allegation in this case was that Dell advertised low prices for its computers, but customers who tried to purchase a product at the advertised price found that it was suddenly no longer available for that price. One plaintiff in the lawsuit bought a Dell notebook computer listed at $599 along with an $89 printer, but was billed $1,352 for her order (Spooner, 2005). In 2009, Dell agreed to pay $4 million in restitution, penalties and costs to resolve these charges (O’Leary, 2009). In 2017, Gillette, a brand of men's and women's safety razors owned by Procter & Gamble, debuted a national advertising campaign which showcased patriotic imagery, and heavily promoted its “Made in Boston” heritage. Despite their claims of having “American made” products, Gillette was actually found to have very few of its blades actually made in the

Show More
Related

  • Interview With a Walgreens Manager

    1872 Words  | 4 Pages

    Since 1901, Walgreens has had a strong passion for customer service. The founder, Charles Walgreens, goal was to create a drugstore that was like no other. He said that for as many drugstores as he had worked at, he had never worked for one that had a focus for good customer service and low prices. Walgreens has grown by leaps and bounds since 1901 and is now recognized as the leader in the market with over 7000 stores. Charles Walgreen had an eye for good managers. He said he was able to pick people that he knew were smarter than him so to promote them and make them the heads of his drugstores. As a store manager, not only is it your job to run a store which includes ordering, customer care, and inventory control, but also it is your job to manage the staff. As a part of managing staff, it is their responsibility to hire, train and develop, and terminate if need be. While there are many jobs to choose from when it comes to HR and employee staffing, I choose this one because it is by far to me the most intense.

    Read More

  • Case Study: Staub V. Proctor Hospital

    135 Words  | 1 Pages

    The question before the Court in Staub v. Proctor Hospital is if an employer should be held responsible if an employee who is biased and does not make decisions has an influence on a decision that an unbiased administrator or manager would not usually make. In this case, Mulally and Korenchuk fabricated an allegation that caused Buck to fire Staub. The Court decided that an employer can be held responsible when a biased employee intends to cause an unfavorable employment action by either taking an action or influencing an unbiased administrator. This is because of discriminatory animus which is intent, motive, or state of mind that discriminates against someone else. At the end of the decision, the question that is left to the lower court to

    Read More

  • Cortez V. Wal-Mart Stores Summary

    778 Words  | 2 Pages

    In the Cortez v. Wal-Mart Stores case, the legal issues are Robert Cortez was not promoted to a general manager position over the years he worked at Sam’s Club due to his age. He moved around to different stores to help out and had a lot of experience, but was always overlooked because of his age. He felt he was not being treated fairly and many people newer to the company were getting the position, but he was never offered one. He was only 48 and had been an assistant manager in many locations, but never promoted to general manager. This was his goal he had set for his career.

    Read More

  • Dred Scott V. Sandford Case Study

    622 Words  | 2 Pages

    The Supreme court case Dredd Scott v Sandford brought up the question on whether slavery would be permitted in the new territories that had been threatened in the union . In addition to these questions, it also raised the question , on what the constitution had to say on this subject matter. Before this case was put into action, from the early 1780s the question of slavery being debated, over the years, many compromises were made to avoid the union being disbanded or in a form of distress. Dredd Scott was a slave of an army surgeon , named John Emerson. Dredd Scott had been taken from Missouri to Illinois during the 1840’s before returning to Missouri. during that time , the Missouri compromise had been formed which was a federal statute that regulated slavery in the western territories.

    Read More

  • Mcdonald's Case Summary

    276 Words  | 1 Pages

    P alleges assault and false arrest. P alleges that he was inside a McDonalds with friends (non-parties) when plainclothes MOS entered and began searching everyone. P alleges that one of the MOS pushed P’s friends towards the door. P claims that he stood up and MOS Schwarz pushed P back down and punched him in the face. P alleges that he was arrested then taken to the hospital for medical treatment. MOS state that Sgt. Schwarz, who is assigned to the anti-crime unit, received a call about a stabbing at church on Ft. Washington Avenue and large dispute in the area with knife and gun. MOS arrived at the McDonalds there was an altercation in the parking lot between teenagers and approximately 3 of the teenagers dropped a knife on the ground and

    Read More

  • Jurisprudence on Reasonable Force and Unnecessary Indignities

    1160 Words  | 3 Pages

    The manner is unreasonable when the suspect is “subjected to gratuitous and unnecessary indignities.” Wolter v. Wal-Mart Stores, 559 S.E.2d 483, 486 ( Ga. Ct. App. 2002). Embarrassment and accusations that are “abusive, opprobrious, insulting, or slanderous” are considered “gratuitous and unnecessary indignities.” Wolter, 559 S.E.2d 483, 486; Swift v. Kresge Co., 284 S.E.2d 74 ( Ga. Ct. App. 1981). Additionally, force is reasonable if it is necessary, “non-confrontational,” and not in conflict with other testimony. Brown v. Super Disc, 477 S.E.2d 839, 841 (Ga. Ct. App. 1996); Wal-Mart Stores v. Johnson, 547 S.E.2d 320 (Ga. Ct. App.2001). The time is reasonable when it is used to investigate the innocence of the accused and less than forty-five minutes. Colonial Stores v. Fishel, 288 S.E.2d 21, 23 ( Ga. Ct. App. 1981); Dixon v. S. S. Kresge, Inc, 169 S.E.2d 189 ( Ga. Ct. App. 1969).

    Read More

  • Dukes V. Wal-Mart Case

    684 Words  | 2 Pages

    Dukes v. Wal-Mart Inc. Case Between the end of 2010 through to the summer of 2011, the Supreme Court saw the Dukes v. Walmart case, the largest sex-discrimination lawsuit in history, which originated in 2000 when plaintiff Betty Dukes claimed experiencing sex discrimination at work. The 54-year-old woman, despite being employed at Wal-Mart for six years with positive performance reviews, had been denied the opportunity to train for a higher paying position within the company. Her supervisor denied these claims, stating that she was disciplined for returning late from her lunch breaks. The lawsuit began in June of 2001 in the US District Court of San Francisco, California. “The plaintiffs sought to represent 1.6 million women, including women

    Read More

  • Pharmacy Case Study Walgreens

    1014 Words  | 3 Pages

    Walgreens corporate idea first choice was in health and daily living for everyone in America, and beyond. They provided more than 6 million customers the most convenient access to consumer goods and services and trusted, cost effective pharmacy, health and wellness services and advice in communities across America (Wagner, 2013). Walgreens choice of pharmacy services includes retail, medical facility, mail service, and specialty services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers and the public.

    Read More

  • Risk Management in Walgreens: Ensuring Profitability

    1003 Words  | 3 Pages

    Walgreens over time has evolved into become America’s premier pharmacy. With a total of 8,309 stores nationwide Walgreens has lived up to its adopted slogan “At the Corner of Happy & Healthy.” In this summary I will focus on the risk of potential losses that Walgreens faces. In addition of identifying potential losses I will also introduce the frequency and severity of the potential losses. Through a trough evaluation and risk management process Walgreens will be able to meet customers demands while preventing/avoiding potential losses. Thus, resulting in higher profits for the company and its shareholders. In order to meet expectations and live up to its slogan, Walgreens must fully utilize its risk management program.

    Read More

  • Walgreens Incident

    552 Words  | 2 Pages

    I worked for the drugstore chain Walgreens in the early 2000’s and was involved in a situation where employees were asked to perform work off the clock. The incident occurred when Walgreens was preparing to open a new store in Los Banos, Ca. The company had a tight deadline for getting the store to an operational state, requiring huge tasks in a short amount of time. As the scheduled opening date approached it was clear the store was not on track to be ready for business by the opening date. Management and lower level employees were all feeling the pressure to do work faster and harder in order to catch up.

    Read More

  • Essay On Walgreens

    481 Words  | 1 Pages

    Walgreens have a huge market. The company has different services like health and wellness services in drug stores of the United States, photo studio and pharmacy. The Walgreen pharmacies have prescription and non-prescription drugs. Also, they sell general merchandise such as beauty and household items. Obviously, that the major part of Walgreens customers are mostly elder people.

    Read More

  • Court Case Study Summary

    1181 Words  | 3 Pages

    After meeting with our Director of Special Services, I conducted hours of my own research to determine which court cases most directly impact the CSI learning issue at Colonial Road School. He provided me with numerous cases to review. The following is a summary of the cases I selected as most relevant to our learning issue, along with a reflection for each case.

    Read More

  • Gillette Marketing Plan

    984 Words  | 2 Pages

    The Gillette Company's Vision is to build Total Brand Value by innovating to deliver consumer value and customer leadership faster, better and more completely than their competition. This Vision is supported by two fundamental principles that provide the foundation for all of our activities: Organizational Excellence and Core Values.

    Read More

  • Dell Computers Strategy

    1587 Words  | 4 Pages

    Dell Inc. has realized that the most efficient path to the customer is through a direct relationship, with no intermediaries to add confusion and cost. With the power of their direct model and their team of talented people, they are able to provide to their customers high-quality, relevant technology, customized systems, superior service and support, and products and services that are easy to buy and use. HISTORICAL REPORT Dell Inc, was founded as “PC’s Limited” in 1984 by Michael Dell, while still a student at the University of Texas at Austin, with just $1000. From Michael Dell's off-campus dorm room at Dobie Center, the startup aims to sell IBM-compatible computers built from stock components. Michael Dell started trading in the belief that by selling personal computer systems directly to customers, PC's Limited could better understand customers' needs and provide the most effective computing solutions to meet those needs.

    Read More

  • Deceptive Advertising

    1487 Words  | 3 Pages

    Deceptive advertising has been around since the beginning of time and still prevalent today. Sometimes it is done unknowingly by an advertiser, however more often than not; it is done with the intent to mislead the consumer making deceptive advertising a relevant marketing ethics issue. Deceptive advertising is a growing trend among business in our society. This trend includes directly trying to deceive consumers into thinking that they are getting something great but in reality they are getting nothing. All age groups are targeted by deceptive advertising it is just a matter of how consumer savvy you are. Almost all companies are guilty of this crime, including Phillip Morris Tobacco, weight loss programs and even grocery stores just to name a few.

    Read More

More about Walgreens Court Case Study

Open Document