Walgreens Case Study Pharmacy

Exhausted faces and blank eyes enter the store with heavy white pages in hand. They are covered in scribbles from doctors prescribing medications that are just not working anymore; although, the prices of these medications continue to rise while the demand never lessens. Through the small-town glass doors of Walgreens, I understand how a pharmacy functions as a communal place of health and as a place of unceasing issues. Customers are sick with their essential medicines coming with high co-pays, insurance companies disregarding policies, and feeling optionless in trying to maintain their health. In my year and a half spent at Walgreens, I learned the ins and outs of a retail business. I quickly mastered the art of stocking shelves and keeping inventory, however, customer service came with

The price of $750 per pill is an unfortunate example of how the business perspective in medicine leaves its consumers distressed. Fortunately, a generic has been developed at an estimated cost of $1. But this generic, like many others, is discarded to the graveyard of the FDA’s unapproved medications. This is what ignites my passion to bring change to this network profit game that medicine has evolved into. I hear the people and their struggles and answer any question they have; I consult them and suggest that their usual unaffordable medication behind the counter can be substituted with options over the counter. Yet, these alternatives are inadequate in serving clients particular needs. I ask the pharmacists what can be done for the well-being of the customers and how to carry out this goal effectively. While the managers see the pharmacy as the company's main source of revenue, I wonder if they see it for what it means for